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Hi there!
Right now we don't offer a way to view metrics for multiple countries simultaneously, but I am happy to pass along this request to our product team. If we offered this option it would likely still eat up a separate query credit per country, however. Please let us know if you have any other feedback about the tool!
Hi there!
The Moz index is large, but it does not cover the entire web. We work on a breadth-first approach, so it's much more likely we'll have data from the top level pages of your site (like the homepage) before we find link data for individual pages lower in the site structure. If we are not reporting link data for a page, it does not mean there are absolutely no links out the on the web, it means we just haven't found them yet!
We generally recommend using a wide variety of tools to get a full picture of your backlink profile. We tend to focus on collecting higher quality links rather than quantities of links. The best way to get your page to show up in our index is to work on building high-quality links from sites with high Domain Authority and MozRank/MozTrust!
I hope that helps clarify things!
Hi there! Thanks for the feedback. I'll be sure to pass this along to the product team to let them know you prefer a more compact UI for the Analyze a Keyword page. It's true, as you said, that your keyword and rank are both present on the page, but not as close to the chart as before.
Hi Sean!
Unfortunately do not have an ETA on when the SNI may be fixed. We are definitely aware of the problem and know it is a big concern for a growing number of users, however fixing the issue requires a good amount of time and resources due to the need to significantly rewrite our crawler. If you are able to disable the SNI configuration on your site, then we should be able to crawl it normally. Sorry I don't have better news right now!
Hi there,
Unfortunately all listing deletions are permanent. There is a multi-step process to delete a listing that includes a warning it is a permanent action, so if a listing is deleted prematurely it will need to be repurchased. Apologies for the trouble!
Hi Kurt!
If you're having issues with your Moz Local listing data, I would recommend writing into help@moz.com with a description of the issue and the email login of the account in question. That way, we'll be able to take a closer look at your problem and reply confidentially!
Hi there Eric!
The Yellowpages listing we are associating with your Moz Local listing is simply a best-match search for that site. Often this means we're not seeing a better match in the Yellowpages backend at that time. This can happen for a number of reasons, including the page not being available in the Yellowpages API, or updates not yet taking affect in their backend. We're constantly listening for matches on that site, so your best bet is make sure the YP listing matches your Moz listing exactly. Unfortunately, since we're not directly partnered with YP, there's not much we can do to force the listing to surface from our end. If you know it's correct but we can't pick it up, the only real downside is a slight ding to your listing score.
I hope that clarifies things!
Hi there Michael! Sorry to hear your link count has gone down.
With each new index release, it's possible that older or less relevant links to your site have fallen out of the index. Generally, we suggest using a wide variety of backlink tools to get the most illustrative picture of how your site's backlink profile looks. OSE and Ahrefs index links differently and have different purposes. Ahrefs is good for quantity while OSE is great for finding higher quality links. Google Webmasters Tool is another great resource.
In a situation like this we recommend working on building links from sites with high Mozrank. You can learn more about link building in our handy guide!
I hope that helps!
Hey Andrew!
It's hard to determine exactly what's going on here without looking at your crawl results. Our crawler is a bit more sensitive than Google's to help identify any potential SEO issues, so it's possible that's what's happening, but it could also result from trouble reading the page in question or some other issue. If you'd like help identifying what's going on, I would recommend reaching out us at help@moz.com!
Hi there! Sorry for any confusion.
In a case like this it's hard to determine what's going on without investigating the campaign itself, so if you are still unsure why this data is populating I'd recommend reaching out to the Help team at help@moz.com to take a closer look. We'll be happy to help diagnose what's going on. 
Hi Peter!
Keyword Difficulty takes into account the Page Authority (PA) and Domain Authority (DA) scores of the results ranking on the first page of Google for the given query, as well as modifying intelligently for projected click-through-rate of a given page (putting more weight on higher-ranking, more visible pages and less on lower-ranking, less visible pages). The formula also accounts for newer pages on powerful domains that may have DA scores but have not yet been assigned PA values.
I hope that provides some clarification!
Hi there! Sorry to hear you're having trouble.
Our crawl error guide is a great place to start to find more information. You might consider running a Crawl Test on the site to validate the error, as it could possibly have been a temporary issue. If you're still seeing the error crop up, it probably warrants additional investigation.
Usually a 5XX error means an issue on your server, so you might wish to inquire with your web dev about the cause. If you're still not sure what to do, the Q&A forum is generally a great place to look for ideas in resolving some of these issues. Here are some articles that might help:
Open Site Explorer doesn't track sites over time, so if you're looking to keep an eye on another site, you might wish to include them as a competitor in one of your campaigns! For subscribers, there isn't a hard and fast query limit for Open Site Explorer, so you can search by hand more or less as often as you like.
I hope that helps!
That depends on the tool! If you're using Moz Pro, Moz Content, or Followerwonk you'll have access until the end of the time you paid for. However, when canceling a Moz Local listing, the listing will immediately go away. For Moz Local, you can simly opt out of renewal to finish out the subscription period!
Hey there J.P.! Sorry for any confusion here.
Without looking in your campaign it's hard to tell exactly what's going on. Does your campaign include the Social section? To be fully transparent, we actually removed access to Social tracking for all subscriptions created after November 1st 2015, so if you don't see a Social section at all that's the reason why. Here is an explanation of this decision from our product owner, Jon White: https://moz.com/community/q/can-t-access-social-overview
If you have a Social section in your campaign but are currently unable to attach your social media accounts, I recommend reaching out to help@moz.com so we can take a look at the issue.
I hope that helps!
Generally we expect listing update on our partner directory sites within 8 to 12 weeks. Moz Local focuses on updating your listing with Factual, Foursquare, Neustar/Localeze, Infogroup, Best of the Web, Acxiom, Citysearch, CityGrid, Bing and Superpages.
You can update your listing information with our non-partner sites at any time you like! Moz Local will monitor places like YP, Yelp, Hotfrog, Google, and Facebook on your behalf to help identify duplicates and inconsistencies.
I hope that helps!
Hey there!
Your traffic data in your campaign is imported directly from your Google Analytics account. We don't change or alter it, so if you're seeing dropped traffic there can be a few different causes.
If your traffic in your Moz campaign is lower than what you're seeing in GA, this is likely due to a connectivity issue the prevented us from collecting your traffic data on a daily basis. Oftentimes this is caused by expired or invalid tokens. We recommend reconnecting that token to restore traffic data. You can double check this by heading into your Traffic from Search section and switching the timeframe to daily. You may see missing data points from the days it wasn't connected.
If your Moz traffic matches what you're seeing in GA (as it sounds like is the case for you), this might be an issue on GA's end. We would recommend troubleshooting with Google to find potential causes.
Traffic drops can also be due to SEO-related issues. Unfortunately, we can't diagnose SEO root causes for you, but you can definitely use Moz Pro to research why it might have happened. Did you have an increase in crawl errors that might be preventing people from reaching your site? Did a competitor make big strides recently? The Q&A forum is a great place to reach out to SEO experts who might be able to help. You might also consider reaching out to an SEO consultant to look into the issue!
Hey there!
Unfortunately we don't currently have an option to exclude certain crawl errors from reporting in your UI. You can always download the Site Crawl CSV and filter the results to hide those errors, if you wish!
Hey there! Moz Pro and Moz Content can definitely be helpful, depending on your SEO goals.
Moz Pro will let you track keywords both locally and nationally, as well as provide traffic and site error data. However, if your interests are limited to local keyword tracking, you might also find use in our Moz Local add-on service, Search Insights. This will provide traffic data and local keyword data (as well as let you aggregate reviews across different sites). The cost is relatively lower than Moz Pro, so if you don't need such robust analytics software you might find it more suitable. You can learn about Search Insights here: https://moz.com/help/guides/local/local-reporting
Moz Content, on the other hand, is really about performing content research for your site. If you have a blog or articles that you host, you can run an Audit to find out what's resonating with your audience and give you ideas about what to produce in the future. It also features Content Searches, which lets you look for popular articles about particular topics that you search. If you have a Twitter or other social media profile, you can use it to find articles to share with your audience! Moz Content offers some free access, so I recommend heading over there to see if the tool is useful for your needs. You can find Moz Content here: https://moz.com/content/
I hope that helps!
Hey there! Thanks for the question!
Unfortunately we don't support automated CSV report emails at this time. You can manually request these emails in theRankings section of your campaign. I'll be sure to let the product team know this is something you're interested in seeing, however!