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    4. High Priority - Error Code 804: HTTPS (SSL) Error Encountered

    High Priority - Error Code 804: HTTPS (SSL) Error Encountered

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    • zspace
      zspace last edited by

      I know that Rogerbot has an issue with SSL / SNI technology used with our Amazon Cloudfront setup even though most browsers support it.

      Is there a timeframe for this to be fixed?  If not is there a specific set of instructions or any way for us to get this from showing up on our High Priority list?

      Thanks!

      Sean

      1 Reply Last reply Reply Quote 0
      • moz_support
        moz_support last edited by

        Hi Sean!

        Unfortunately do not have an ETA on when the SNI may be fixed. We are definitely aware of the problem and know it is a big concern for a growing number of users, however fixing the issue requires a good amount of time and resources due to the need to significantly rewrite our crawler. If you are able to disable the SNI configuration on your site, then we should be able to crawl it normally. Sorry I don't have better news right now!

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