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Hi there! Thanks for the question.

You are correct - at this time the API does not offer a way to call information about Discovered and Lost Links. Link Explorer and the index that supports it, including the API connection, are pretty new and still in beta testing. However, this is a call the team would like to add in the future, so keep an eye out!

Please let us know if you have any other questions, or any other features you are interested in seeing added. Thanks!

Hi there! Sorry for any confusion about that notice.

When you see a negative Difficulty or Priority score in a CSV, or a status of "unavailable" in your list, that means the system encountered an error when trying to pull that data. If you're still seeing it happen, please email us at help@moz.com with the name of the List and account details, and we can look into it! Thanks!

Hey there! Sorry for the trouble.

To take a look at this for you, we'd need to know what account and campaign this is under. I'd recommend shooting an email over to help@moz.com with those details and we can check out any crawl errors you might be receiving.

Thanks!

Hey there! Sorry for any confusion about this.

Selecting that "only includes keywords that contain all the query terms" is the best way to search for phrases that include your particular keyword. However, when looking at Keyword Suggestions you'll see a maximum of 1000 phrases, so you won't get every single possible keyword from that query. We try to provide the most relevant keywords in that sample.

I hope that helps clear things up!

Hi there Joseph,

Sorry for the trouble! There could be a few things wrong here, but it is difficult to troubleshoot from just that error message. I would recommend reaching out to us at help@moz.com and attaching the spreadsheet you were trying to upload so that we can check on it. Thanks!

Hi there!

You have a few different options for creating a report from your campaign's tracked keywords. The easiest is to set up a Custom Report, which will automatically generate on a weekly or monthly basis. You can read more about setting those up here: https://moz.com/help/guides/moz-pro-overview/custom-reports

You can also download your historical keyword ranking CSV from within your campaign at any time. Just head to the Rankings section and scroll down to the Tracked Keywords Overview, then find the button to export the CSV.

If you have any questions about setting any of that up, feel free to reach out to us at help@moz.com.

Hey there!

To find your link-related metrics, you can head to the Link Explorer tool and enter your domain to view your backlink profile. You can also create a Moz Pro Campaign for your site, which will populate rankings, link data, and site crawl information. Find a guide on creating a campaign here.

I hope that helps!

Thanks for the feedback!

Right now all of our keyword tracking tools, including Rank Tracker are meant to update on a weekly basis. Rank Tracker was never meant to provide daily rankings, and the rankings it does show for daily checks are not accurate due to caching.

We do realize there is a gap for one-off checks that Rank Tracker was particularly good for. But we would love to hear more about the ways you used Rank Tracker, and what functionality it provided that was valuable to your workflow. Thanks!

Hi there Casey!

Thanks for the feedback! We don't have any immediate announcements to make about mobile-friendly forums, but we do hear you loud and clear! This is a popular request for both the site and tools, and we will be sure to pass this along to our site team.

Let us know if there's anything else we can do for you!

Thanks for the great feedback, Myke!

We definitely hear your need for a lightweight, on-demand ranking tool. The specifics around your use cases are extremely helpful, and our product team will be sure to take all of this into account. While we don't have an immediate replacement to announce for some of that functionality, we recognize that it's important to your process.

Thanks, and let us know if you have any additional feedback on how you currently use the tool!

Hi there Vijay,

Thanks for the feedback! Unfortunately there is not a way to easily migrate that data on the backend, as they are pretty separate tools. Apologies for the inconvenience!

Hey Glenn!

Most of that should be achievable with the campaign crawl. The only limitation might be item A, as we currently do not have a function to exclude specific subdomains. You might be able to block rogerbot in those subdomains' robots.txt file to prevent us from crawling those areas of the site.

Weekly tracking is the default timeframe for campaigns, so that should be no issue! If you want to control when the crawl happens, you can create your campaigns on the day before you wish to receive data (it takes ~24 hrs to process new crawl information and populate it in the campaign).

If you have any other questions about settings things up, feel free to reach to us at help@moz.com!

Hey there Glenn! Thanks for your feedback.

As Kiki mentioned in her post, we have two tools that currently provide rankings - Rank Tracker and Campaigns. Campaigns are far and away the most robust way to track keywords for a client over time. We automatically recollect keyword rankings once per week within the Campaign, and offer customized reporting options for a wide range of keyword data views. Campaigns also have a complete historical rankings CSV that you can download at any time. Was there a particular use case you had for Rank Tracker that the keyword tracking within Campaigns is not able to cover?

Hey there! Sorry for the trouble.

Crawl Tests can take up to 24 hours to complete. If it still isn't finished in that time, please reach out to us at help@moz.com with the domains that are delayed, and we can take a look!

Thanks, and we look forward to hearing from you!

Hey there! Sorry for any inconvenience here.

Unfortunately Rank Tracker was never super great at those daily rankings. There was some cached data involved, and it was never meant to be a full solution for daily ranking updates. We will be sure to let our product team know you'd like to see a daily ranking solution within the Moz tools.

Feel free to let us know if you have any other questions!

Hi there,

Thanks for following up with your feedback! At the moment, we don't have an immediate replacement for Rank Tracker in place, but as you mentioned we do have several places where you can check rankings. One would be in the Campaign, especially the Analyze a Keyword section which allows you to view the live SERP with the top 50 ranking sites. Another way to check live rankings is using Keyword Explorer. If you have a Keyword List there, you can check any URL for presence in the top 10 positions.

Another workaround for quick rankings gatherings would be to create a Campaign and add those keywords during setup. We'll do a quick rush collection and within a few hours you should see those results. You can then delete or archive that campaign if you no longer need it.

Apologies for any inconvenience caused by the removal of Rank Tracker. We have hopes to bring you better, faster, more accurate tools in the future (such as the brand new Link Explorer!), and we will certainly let the product team know that on-demand rank checking is high on your list.

Let us know if there's anything else we can do for you!

Hey there! You may have a few different options.

It's hard to know exactly how this site is set up without more details - for example, does each location have its own subfolder or subdomain? - but depending on what the structure of the site looks like you may be able to make individual campaigns.

If that is not an option, you may find more success making campaigns for the overall site and simply tracking keywords in localized geographies, and choose competitors based on those specific locales.

If you have further questions feel free to email us at help@moz.com with the site details!

Hey there! Thanks for the question.

Our link index updates about once a month, and while it is large it does not cover the entire web.

Most new sites and links will be indexed within 60 days, but some take even longer for a variety of reasons, including the crawl-ability of sites, the amount and quality of inbound links to them, and the depth of pages in subdirectories. We run on a breadth-first approach, starting at the top of a site's hierarchy and moving down from there, so it's less likely that pages deeper in the site will be present.

You can check to see if we have indexed an individual page on your site by entering the URL into Open Site Explorer. We do recommend using a multitude of sources to get the best idea of your overall backlink profile, including internal links.

Let us know if there's anything else we can help with!

Hi there,

Thanks for the question! I can certainly speak to Keyword Explorer's numbers and how we arrived there. We use a number of sources for our volume data, including Keyword Planner, but oftentimes you will see large discrepancies because our data goes through a disambiguation process. As you noticed, Google Keyword Planner currently bundles similar keywords into one overall volume metric. Most people want specific data rather than a grouped number, so we strive to separate out the individual keyword volumes. You can read more about that here: https://moz.com/blog/google-keyword-unplanner-clickstream-data-to-the-rescue

The trouble is that often times you will have one keyword that is responsible for upwards of 95% of the traffic. So, when the data is separated out, it makes the less-trafficked keywords look suspiciously low when in fact their traffic volume is more accurate in our tool.

We have a few additional articles that discuss our volume data compared to Keyword Planner:
https://moz.com/blog/google-keyword-planner-dirty-secrets

https://moz.com/blog/moz-keyword-explorer-vs-google-keyword

I hope that helps clarify things!

Hi there,

Sorry for the trouble! We attempted to access that robots.txt page and it does look like we were hitting a "too many redirects" error. You will also want to make sure you are not blocking AWS, as that would stop us entirely. Checking the logs is really one of the best ways to determine how exactly your site is responding to our crawler, and if there's any way at all to get those that would be ideal for troubleshooting. Without logs, there isn't a ton we can definitively investigate.

If you have questions or logs you would like to send over, we'd recommend reaching out to us at help@moz.com so that we can check out the campaign as well. Sorry we can't be more help here!