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This is a great question and a topic we are really interested in hearing more about at Moz. We understand that changing workflows can be painful and challenging, and are dedicated to making Moz Analytics a worthy successor to Pro. If you have any specific items that you find frustrating, missing, or hard to find, we'd love it of you respond in the thread, or even email me directly (adam -at- moz.com). Also let us know if there are things we could do to help, whether it be resources, education, or product changes. Thanks!

Hey Susan, Thanks for writing in. I'm afraid I am not certain what you mean when you say that you've been told that my social sites are not lining up with my webpage. Can you please clarify that for me? As for the social data in your campaign, it looks like we are correctly tracking Twitter, Facebook, and Google+. The Social section defaults to tracking on a daily timeframe so if you don't have any retweets, mentions, comments, etc. in the last day, you wouldn't see any interactions listed for those social networks on the main Social dashboard. If you click into the specific tab for each type of social network, you should be able to dig a bit deeper into the interactions there. I do see interactions for both G+ and Facebook, but it looks like you haven't had any mentions or retweets in the Twitter account you are tracking since September. I hope this helps and I look forward to hearing back from you soon. Chiaryn

We do have a known problem that is affecting some people for downloading their historic ranking CSV. If you could open a ticket at http://moz.com/help/contact, we'll be able to get this working for you. Thanks for your patience!

Is it possible to have alerts sent to more than one email address? For example, I have a couple of campaigns, but a colleague is managing another campaign. I know that multiple log-ins is a much-requested feature (and should be coming this Fall, correct?), but I wasn't sure if one depended on the other for having those Fresh Web Explorer alerts to to the appropriate manager, instead of the email on the account log-in. Thanks for the help!

I'm in the same boat as Steve, Google's got it locked down in the UK and in my experience clients aren't willing to pay for anything other than Google optimisation. However, as you say Steve, good ranking on Yahoo / Bing usually follows success on Google. One thing I am looking into though is the Yahoo's Shopping search (Product Submit). It seems to be a largely untouched space in the UK and I'd be interested to hear if anyone's seen success with it. From my investigations so far it seems that you have to submit your feed in $s which is obviously a problem for UK merchants, however I see listings in £s. Do we have any UK experts in this field?

Hey There Just to add to Remus's answer (which was very thorough, thanks for that) - to explain a little bit more about Moz's DA. Each time Moz updates there linkscape index (which open site explorer is based on) there index may change slightly. So you may still have links from sites out there on there net, but every once and a while month Moz will have them in their index and the next month their index might get a little smaller and they may not show, and thus you didn't really lose authority, it just appears that way. So I'd track something like DA with a long term approach (like 6-12 months) and watch for it to go up year over year - especially if your in a space that's not going to pile on links as quickly as like retail etc. Hummingbird was the end of August, and didn't throw off people's rankings so much, so this is very unlikely to have anything to do with the ranking change. I don't see any other major alo changes at that time. (you can check here: http://moz.com/google-algorithm-change) - but it would be worth doing what Remus suggests and digging a little deeper into your analytics, backlinks profile etc and see if you can pinpoint anything more specific. One good approach is to try and pinpoint if it's sitewide or just specific keywords/pages. -Dan

Hi Daniel, I use SEO Ultimate and ticked all 4 boxes to canonicalise my categories, tags, post format archives and picture tags. The problem I have is that Moz picks new blog post tags as individual URLs and reports them as duplicate content - I am wondering if anyone in the Moz community understands why and what to do to correct this (might post a new question on the topic if no replies come in here)

http://www.screamingfrog.co.uk/seo-spider/ Xenu To a degree webmaster tools Paid Moz version

Hi all! Just wanted to let you know that this was due to an SSO issue that we ran into. Our Developers pushed out a fix though so everything should be good to go. Apologies for the inconvenience and hope you all have a great day! Best, Sam Moz Helpster

Vince, We also use Serpbook, which is a great tool. We also leverage the Moz Ranking area in Moz Analytics to track keywords. There are a lot of tools out there and Rank Tracker is something we are looking into. Do you recommend that in your experiences? Would love to know your thoughts on that software overall if you use the whole Suite of their products. Cheers! - Patrick

Hello Larry, Yes this is a problem for you, and could be harming your rankings. Google has hundreds of those review pages indexed from your domain already: http://goo.gl/Ey7w4c There are a number of ways to deal with this issue, as outlined below: 1. The quickest, easiest way to get them out of the index is to use the URL Removal Tool in Google Webmaster Tools to remove the entire /reviews/ directory from the index. Then you can place a disallow statement in your robots.txt file to block the entire /reviews/ directory from being crawled and indexed again in the future. The downside of this is that you won't get much, if any, "credit" for links pointing to those review pages. However, I doubt anyone is linking to them to begin with. 2. You could put a rel canonical tag on the review pages, which would point to the product page for which the review was left. For example, http://www.audiobooksonline.com/reviews/review.php/full/0743554337/0/name/desc would have this as a rel canonical tag: 3. You could 301 redirect the review pages to the product page, as someone else suggested, but I think this would cause all sorts of unintended errors and redirects on your reviews platform. I don't recommend this route. 4. You could use a noindex,follow meta tag on the review pages. Googlebot and Mozbot, and their respective indexes, behave differently. You're not always going to get the exact same numbers from GWT that you get from Moz.com. Use Moz.com to identify critical issues on your site, rather than expecting it to give the same broken link count, 404 error, duplicate page count, etc... as Google. I hope this helps give you some options. Also, I recently wrote an article that I think might help you: eCommerce Product Review Solutions Good luck!

Thank you so much Cyrus and sunny greetings from Diani beach! If you have heard some huge crash that was the stone from my shoulders. I will ignore the weird link. Thank you very much and have good day! All the best Iris

Hi there! Thanks for posting this. We don't have an alert for that kind of thing currently, but that's a great idea. We've been thinking about adding an alert system in the future, and would definitely include something like this with that project. We don't have an ETA yet, but I'll let you know when we do. Thanks! Miranda Rensch - Product Manager

Thanks. I agree especially since there didnt seem to be much at stake..lol. I guess I just was unclear on the value of the internal links count in moz, I just started using the system...

Hey Sha, Is there any way to bulk add labels when adding keywords ie   Keyword 1 (label 1) when pasting keywords. this would be awesome because I want to see avg mth search vol from adwords in the label.  I used to do it with moz and forgot how maybe I just did it manually.. Cheeers

Hi Christopher If you go to bing.com and enter linkfromdomain:yourdomainname into the search box it will show you all of the pages the site is linking to but does not show the actual pages the outbound links are going from. I have not used it but you could also use Xenu's Link Sleuth which you would need to download and install. I hope that helps, Peter

On the top navigation bar, click campaigns. You will be brought to the Manage Campaigns page. On the right column of each campaign now is a Delete button. There is also an option to Archive the campaign. At DigiMix we've found the archive feature to be helpful as it allows us to retrieve historical data which cane be used for industry analysis.

Have a look at adding this to your .htaccess file. It will compress files before sending them to a browser making the download time of your website quicker. <ifmodule mod_gzip.c="">mod_gzip_on Yes mod_gzip_dechunk Yes mod_gzip_item_include file .(html?|txt|css|js|php|pl)$ mod_gzip_item_include handler ^cgi-script$ mod_gzip_item_include mime ^text/.* mod_gzip_item_include mime ^application/x-javascript.* mod_gzip_item_exclude mime ^image/.* mod_gzip_item_exclude rspheader ^Content-Encoding:.gzip.</ifmodule>

I would really like to learn on how to identify businesses pain points in general. What kind of questions are they asking , what kind of solutions are they looking for. How can seo help me with this? thanks.

Hi Martijn, Thank you very much for your reply. It is realy weird:-( I guess I attract this kind of weird staff perhaps somebody can still advice?