Welcome to the Q&A Forum

Hey Sanjay!

All keywords should be manageable within Add & Manage regardless of how they were submitted. All you should have to do is select the keyword and then click on the delete button on the top right-hand side of the page. If you're having trouble here, I'd recommend reaching out to our Help team to take a look either via the chat button on the bottom right-hand side of the page or directly via email.

Hope this helps!

Hi there!

Once added to a campaign, keywords can not be edited. The reason behind this is that the data collected for it previously would become irrelevant once it was changed. What you'd need to do in this case is add a new keyword with the correct spelling and tracking (local, national) and labeling (if you want to label them). The old keywords could be deleted to free up those slots.

For duplicated keywords, both will be added/tracked because you can set them up to track different levels (national/local) as well as label them differently. If it's not something you want in your campaign, I'd recommend deleting the keyword.

Hope this helps and let us know if there's anything else you need. Have a great day!

Sam

Hi Jen!

You're definitely not blind

The local team is looking at moving the page. Since it's status is currently in flux, the link to it was removed with the launch of Local Insights. You can still access the Category Research tool directly though and we hope to get the link back up asap. Apologies for the confusion here!

Thanks for the extra information!

Hmm..

That does seem to be the potential problem here. It's one we unfortunately won't be able to troubleshoot for a bit though. The PC users at Moz have been told not to upgrade until a vulnerability has been patched so we don't have an environment to test in. I know this isn't the most elegant solution, but I recommend sticking with Sheets for now. I'll be sure to pass this along though so we can get this looked at as soon as we can. Apologies I don't have a better answer for you

Please let us know if there's anything else you need in the interim though.

Hey Eric!

I downloaded and reviewed a couple of crawl test reports in both your and my own accounts using Excel, Numbers and Google Sheets. Everything seemed to work ok for me. What program are you trying to use? Have you run the most recent updates for it?

Hi Dave,

Unfortunately we don't have any plans to integrate with/track LinkedIn data due to how difficult it is to integrate with Moz. I'll pass this along as feedback to our Product team though so we can continue tracking this request. You mentioned on tool that can help monitor your linked in data but another option to look into is Raventools as well. They should hopefully be able to help out here.

Hi Aiden!

Our top level search functions exactly like Google's so if you're familiar with their search operators, you can use them here. We are planning on updating the search function in the near future though so please let us know what you'd like to see in our Feature Request Forum. I'll also pass this along to our Product team on your behalf. Thanks for the feedback and hope you have a great day!

Hi there,

This is currently being addressed in the support ticket you created so we'll continue the conversation there. Thanks!

Hi there,

Thanks for reaching out!

Unfortunately there isn't a way to change the domain in an active campaign. Part of the reason behind this would be the incongruency in the data presented if we did so. What you'll need to do in this case is create a new campaign. You can the archive the old campaign to preserve it's historic data. This way you can always reactivate it and pick up where you left off if needed. Hope this helps and have a great day!

Thanks for the question!

Let's break this down:

• Equity-Passing (formerly follow) - Typically links which pass value from one page to another, including followed, 301, and meta refresh links
• Non-Equity Passing (formerly nofollow) - Typically links that are nofollowed or don't send value (rel=nofollow , meta nofollow, off screen, 302, RSS feed)
• Only rel=nofollow  - Links that have the rel=nofollow attribute
• Only Follow - Links that don't have the rel=nofollow attribute, but still may not pass equity (i.e. 302 links and meta nofollows would be returned)
• Only 301 - Links that are only specifically 301 links

Hope this cleared things up for you

Best,

Sam
Moz Helpster

Hi Jacob,

Thanks for the question!

I popped into the campaign in question and it looks like your tracking your competitors based on their root (non-www) domain, but they're actually ranking on their sub (www) domain which is why our ranking results are showing them as not being in the top 50 of SERP's. Luckily this is an easy fix

All you'll need to do is log into your campaign and head over to the campaign settings. From there, just add the www to your competitor domains and save! The next time your campaign is updated, you should see more accurate rankings data. Hope this helps!

Best,

Sam
Moz Helpster

Hi Kevin et al!

This is a bit of a work-around, but you can access your campaigns in Pro at any time by heading to:

pro.moz.com/campaigns

Just make sure that you're logged into Analytics first and then type the above URL into the navigation bar in your browser. From there, you can modify/create custom reports.

Any campaigns you create while logged into Pro won't immediately show up in Analytics, but should within 24-48 hours. If you don't see it by then, just shoot a note over to us at help[at]moz.com.

Hope this clears things up and have a great day!

Best,

Sam
Moz Helpster

Thanks for the question!

As of right now, the next social network we plan on incorporating into the Social Dashboard is Google Plus. This has already been added to the Dashboard for Moz Analytics so you'll be able to access this when you transition over to the beta. We do plan on adding other social networks as we go, but I'm not exactly sure which will be added next.

My recommendation would be to submit this in our Feature Request forum for our Product team. They review this on a daily basis and use it to plan our roadmap. They may also be able to shed some light as to whether or not this is being added in the near term or if it's a little farther out on the roadmap.

Hope this helps and hope you have a great day!

Best,

Sam
Moz Helpster

Hi Adrian,

Sort of.

Here's an example of how this works. You want to conduct a search for the keyword - SEO - for the sub-domain www.seomoz.org.

• If you choose the "Exact URL" radial, we'll only look for that keyword ranking on that particular page (i.e. SEO on www.seomoz.org).

• If you choose the "Entire Subdomain" radial, we'll look for that keyword ranking on any page within that sub domain.

Unfortunately, neither of these apply if you're trying to gather rankings data for your root domain because we currently don't look for ranking data for root domains in Rank Tracker   Unlike our campaigns, Rank Tracker doesn't include any subdomains if you type in a root domain and choose the 'Entire Subdomain" radial.

Best,

Sam
Moz Helpster

Hey Jean,

Thank you for reaching out to us! I am sorry that you are seeing a problem with your Google Analytics connections. Usually Roger fetches traffic data with puppy-like enthusiasm, however sometimes there might be a delay between us and Google, so one way to alleviate that is to refresh that connection:

• Head to your campaign settings page on your overview page:http://screencast.com/t/je3mv5DkPbU
• Disconnect your Google Analytics connection:http://screencast.com/t/59NDMB0Ov
• Go back to your settings page and click on "connect account." Please make sure you log into the correct GA account.

This will authorize a completely new token from Google which should resolve the issue. If this doesn't work for you, reach out to Help and we'll take a deeper look. Thanks!

Sam
Moz Helpster

Hi Jen!

You're definitely not blind

The local team is looking at moving the page. Since it's status is currently in flux, the link to it was removed with the launch of Local Insights. You can still access the Category Research tool directly though and we hope to get the link back up asap. Apologies for the confusion here!

Hi Everyone!

Thanks for the replies

So, to confirm, multi-seat currently isn't and will not be released for Pro but.... (drumroll please) It's coming for Moz Analytics! Multi-seat will be included with higher level subscriptions and the option to add this into the new basic level will be there. For now, you're more than welcome to share your credentials with another person, but the caveat to this is that they would have admin level access to the account. Depending on your needs, the better option may be to build some custom reporting (as mentioned by vzPRO).

Keep an eye on our blog for updates on new features and our new subscription tiers! Hope this helps!

Best,

Sam
Moz Helpster

Hi there!

Unfortunately we don't currently have a bulk upload feature. This would be a great feature to add to Rank Tracker though. I'd recommend submitting this in our Feature Request Forum. Our Product team checks this daily and uses this to help plan out our product roadmap. You can also vote for other features you'd like to see if you like an idea that's already been submitted. Add your request there and hopefully we'll see it come to fruition sometime down the line. Thanks!

Hi Leticia,

You're welcome to cancel your account at any time. If you cancel in the middle of your subscription period/trial, you'll continue to have access through the end of the period, after which the account will not renew and access will be shut off. Thanks!

Best,

Sam
Moz Helpster