Welcome to the Q&A Forum

Thanks for the question!

Let's break this down:

• Equity-Passing (formerly follow) - Typically links which pass value from one page to another, including followed, 301, and meta refresh links
• Non-Equity Passing (formerly nofollow) - Typically links that are nofollowed or don't send value (rel=nofollow , meta nofollow, off screen, 302, RSS feed)
• Only rel=nofollow  - Links that have the rel=nofollow attribute
• Only Follow - Links that don't have the rel=nofollow attribute, but still may not pass equity (i.e. 302 links and meta nofollows would be returned)
• Only 301 - Links that are only specifically 301 links

Hope this cleared things up for you

Best,

Sam
Moz Helpster

Hi Jacob,

Thanks for the question!

I popped into the campaign in question and it looks like your tracking your competitors based on their root (non-www) domain, but they're actually ranking on their sub (www) domain which is why our ranking results are showing them as not being in the top 50 of SERP's. Luckily this is an easy fix

All you'll need to do is log into your campaign and head over to the campaign settings. From there, just add the www to your competitor domains and save! The next time your campaign is updated, you should see more accurate rankings data. Hope this helps!

Best,

Sam
Moz Helpster

Hi Kevin et al!

This is a bit of a work-around, but you can access your campaigns in Pro at any time by heading to:

pro.moz.com/campaigns

Just make sure that you're logged into Analytics first and then type the above URL into the navigation bar in your browser. From there, you can modify/create custom reports.

Any campaigns you create while logged into Pro won't immediately show up in Analytics, but should within 24-48 hours. If you don't see it by then, just shoot a note over to us at help[at]moz.com.

Hope this clears things up and have a great day!

Best,

Sam
Moz Helpster

Thanks for the question!

As of right now, the next social network we plan on incorporating into the Social Dashboard is Google Plus. This has already been added to the Dashboard for Moz Analytics so you'll be able to access this when you transition over to the beta. We do plan on adding other social networks as we go, but I'm not exactly sure which will be added next.

My recommendation would be to submit this in our Feature Request forum for our Product team. They review this on a daily basis and use it to plan our roadmap. They may also be able to shed some light as to whether or not this is being added in the near term or if it's a little farther out on the roadmap.

Hope this helps and hope you have a great day!

Best,

Sam
Moz Helpster

Hi Adrian,

Sort of.

Here's an example of how this works. You want to conduct a search for the keyword - SEO - for the sub-domain www.seomoz.org.

• If you choose the "Exact URL" radial, we'll only look for that keyword ranking on that particular page (i.e. SEO on www.seomoz.org).

• If you choose the "Entire Subdomain" radial, we'll look for that keyword ranking on any page within that sub domain.

Unfortunately, neither of these apply if you're trying to gather rankings data for your root domain because we currently don't look for ranking data for root domains in Rank Tracker   Unlike our campaigns, Rank Tracker doesn't include any subdomains if you type in a root domain and choose the 'Entire Subdomain" radial.

Best,

Sam
Moz Helpster

Hey Jean,

Thank you for reaching out to us! I am sorry that you are seeing a problem with your Google Analytics connections. Usually Roger fetches traffic data with puppy-like enthusiasm, however sometimes there might be a delay between us and Google, so one way to alleviate that is to refresh that connection:

• Head to your campaign settings page on your overview page:http://screencast.com/t/je3mv5DkPbU
• Disconnect your Google Analytics connection:http://screencast.com/t/59NDMB0Ov
• Go back to your settings page and click on "connect account." Please make sure you log into the correct GA account.

This will authorize a completely new token from Google which should resolve the issue. If this doesn't work for you, reach out to Help and we'll take a deeper look. Thanks!

Sam
Moz Helpster

Hi Jen!

You're definitely not blind

The local team is looking at moving the page. Since it's status is currently in flux, the link to it was removed with the launch of Local Insights. You can still access the Category Research tool directly though and we hope to get the link back up asap. Apologies for the confusion here!

Hi Everyone!

Thanks for the replies

So, to confirm, multi-seat currently isn't and will not be released for Pro but.... (drumroll please) It's coming for Moz Analytics! Multi-seat will be included with higher level subscriptions and the option to add this into the new basic level will be there. For now, you're more than welcome to share your credentials with another person, but the caveat to this is that they would have admin level access to the account. Depending on your needs, the better option may be to build some custom reporting (as mentioned by vzPRO).

Keep an eye on our blog for updates on new features and our new subscription tiers! Hope this helps!

Best,

Sam
Moz Helpster

Hi there!

Unfortunately we don't currently have a bulk upload feature. This would be a great feature to add to Rank Tracker though. I'd recommend submitting this in our Feature Request Forum. Our Product team checks this daily and uses this to help plan out our product roadmap. You can also vote for other features you'd like to see if you like an idea that's already been submitted. Add your request there and hopefully we'll see it come to fruition sometime down the line. Thanks!

Hi Leticia,

You're welcome to cancel your account at any time. If you cancel in the middle of your subscription period/trial, you'll continue to have access through the end of the period, after which the account will not renew and access will be shut off. Thanks!

Best,

Sam
Moz Helpster

Hi there!

Once added to a campaign, keywords can not be edited. The reason behind this is that the data collected for it previously would become irrelevant once it was changed. What you'd need to do in this case is add a new keyword with the correct spelling and tracking (local, national) and labeling (if you want to label them). The old keywords could be deleted to free up those slots.

For duplicated keywords, both will be added/tracked because you can set them up to track different levels (national/local) as well as label them differently. If it's not something you want in your campaign, I'd recommend deleting the keyword.

Hope this helps and let us know if there's anything else you need. Have a great day!

Sam

Hi!

Thanks for the question. It looks like the problem you're running into is coming from how you're running the search in the Rank Tracker tool. If you run a search with the exact URL, we'll only search for keyword rankings based on that URL. If you choose the entire subdomain, then we'll search for rankings from the entire site. Here's a screenshot that shows you what I mean:

http://screencast.com/t/6528Yl8ka

Hope this helps and let me know if you have any other questions. Thanks and have a great day!

Best,

Sam
Moz Helpster

Hi Troy!

Thanks for the question. There's nothing that you're missing in this case. Our GA integration is currently limited to pulling traffic data into Pro for reporting purposes. This would be a great feature to add though. I recommend submitting this in our Feature Request forum for our Product team to take a look at. They review this forum daily and use it to help plan out our product roadmap. Hopefully we'll see this added sooner rather than later! Let me know if you have any other questions and have a great day!

Best,

Sam
Moz Helpster

Hi there!

I'm going to go ahead and marks this as answered since we took care of this in the support queue. For any others that are curious though, You can always add allow/disallow directives for Roger in your robots.txt. I recommend taking a look at our Help Hub for more info

Thanks!

Sam
Moz Helpster

Hi Aimee!

Thanks for reporting and the question.

The error you received generally happens when we have a large number of requests come in at the same time (so server load issues). This doesn't happen often and we are working to limit the number of times this happens, but I can understand it being a little annoying when it does.

I just reviewed the campaign in question and was able to get the historical analysis to load. Can you try to load the page again? If it doesn't work for you this time, please send a ticket into help[at]moz.com so we can look into this further for you. Hopefully it does work though!

Let me know if there's anything else I can help you with and hope you have a great day

Best,

Sam
Moz Helpster

Hi!

There currently isn't a way to merge data or campaigns from one account to another. If you're wanting to consolidate accounts, my recommendation would be to re-create the campaigns from the secondary account to the primary account. You can then cancel the secondary account which will archive the campaigns. This will preserve the historic data and allow you to reactivate them in the future if you need to.

Chris also brought up a great recommendation regarding the feature request forum. I recommend submitting this in there for our Product team to review. The look at this daily and use it to help plan and develop their roadmap moving forward. The more a feature is requested, the better chance it has of making the roadmap too

Hope this helps and let me know if there's anything else you need. Thanks!

Best,

Sam

Moz Helpster

Hi!

Thanks for writing in and apologies for the issue here.

This is actually a known issue that our Developers are currently working on a fix for. The specific problem has to do with capitalization in the keyword. If you have "Keyword" instead of "keyword", the app will not allow you delete the capitalized version, even though the success message appears.

I'm going to create a follow-up for this in our support system so that I can forward this along to our Developers and update you when a fix is deployed. Thanks again for reporting!

Best,

Sam
Moz Helpster

Hi Adam,

Thanks for the question!

As Kimberly pointed out, you actually need to wait for your next scheduled weekly update to see the changes you've made to your site. If you don't want to wait, you can head over to the Research Tools page and use the Crawl Test tool. This will crawl any domain you'd like, up to 3k pages, and report on issues found in a csv format. Just a heads up that Crawl Tests are cached for 24 hours so you'll need to wait a bit between crawls to get updated data.

Best,

Sam
Moz Helpster

Hey Ben!

Thanks for the question. The best way to do this is to head over to your Crawl Diagnostics page and then exporting the csv. From there, you can sort the 404 column to group them and scroll over to the referrer URL column (all the way at the end). That'll give you the path Roger took to get to the 4XX/5XX error.

This will be made a bit easier in Analytics because we'll list the referrer URL in the UI for these situations, but for now, the csv is your best bet. Let me know if you have any other questions. Thanks!

Best,

Sam
Moz Helpster

Hi Timothy,

Thanks for reaching out!

There's unfortunately no way to merge accounts at the moment. This is a feature that's been requested though and one we're still looking into. If this is something that you'd really like to see added to Moz, I'd recommend submitting this as feedback in our Feature Request Forum. If you see an entry in there for this, you can vote it up the queue. Our Product team checks this daily and uses it to help prioritize our new feature releases.

Sorry I can't be of more help here but let us know if you have any other questions. Have a great day!

Best,

Sam
Moz Helpster