Google Reauthorization in Moz

[Jeannie.]

Anyone else having issues with having to reauthorize Moz's connection to GA?  I have had to do this every time I log on and it's not keeping the settings to accept offline access.  Help!  It's been like this for months!  

[RobertFisher]

Jean,

Thanks for posting. I always reauthorize and then forget about sending an email to Moz support. I am sure someone will pick up on it with your question.

Best,

[SamWeber]

Hey Jean,

Thank you for reaching out to us! I am sorry that you are seeing a problem with your Google Analytics connections. Usually Roger fetches traffic data with puppy-like enthusiasm, however sometimes there might be a delay between us and Google, so one way to alleviate that is to refresh that connection:

• Head to your campaign settings page on your overview page:http://screencast.com/t/je3mv5DkPbU
• Disconnect your Google Analytics connection:http://screencast.com/t/59NDMB0Ov
• Go back to your settings page and click on "connect account." Please make sure you log into the correct GA account.

This will authorize a completely new token from Google which should resolve the issue. If this doesn't work for you, reach out to Help and we'll take a deeper look. Thanks!

Sam
Moz Helpster