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Could you let us know what the error message is, or what you're seeing, or attach a screenshot? Thanks!

Hello Matthew, this absolutely sounds like a bug. Can you send this to help@moz.com so we can collaborate with our engineers and get this fixed for you? Sorry for the difference in data, this looks too far off to be normal.

According to my experience, it also doesn't add the likes from bitly or other URL shorteners.

The best way to test if there's a redirect is to go to the site itself and see if it redirects, or to use a server header checker. OSE will often give you an alert if we detect a redirect, too.

Hi David, At this point our local rankings product is still a few months out; we will be releasing multiple local products in Q1 of next year.  That's about all I can say publicly right now, but please stay tuned!

Hi Veronica! Here's a few things you can do with your Moz Subscription that might be worth checking out: Moz Analytics provides crawl data -- We crawl your site and look for issues with how the site is set up that may impact a search engine's ability to crawl your site's content. You can use this to make sure that all the pages on your site can be found and ranked on search engines. On-page data -- If you go into GA and look at the keywords already sending your site traffic, you can track all of those in Moz Analytics. The next week, we'll automatically grade each top ranking page for the keywords you added (A means the page's content is really well optimized for the keyword, F means not so much). If you click into a grade report, we provide recommendations on how to better optimize for that keyword. Link Data - As you mentioned, we provide information about the highest quality links you're receiving (one of the biggest factors behind where you rank in a search engine), links your competitors are getting, and places where a site mentions your brand name, but doesn't link to you (link opportunities). Brand & Mentions - You can use this section of Moz Analytics to track where certain terms are being mentioned throughout the web. This is useful because you can track your own brand so you can get involved in those conversations. You can see who is talking about your competitors / industry and find content outreach opportunities or other places to get involved in the conversation. It may also give you ideas for new content to write. Research Tools - By having a paid Moz Subscription, you can also use all of our research tools. Open Site Explorer is great for link research. Rank Tracker and Keyword Difficulty are good supplements to keyword research. Followerwonk provides some really interesting tools for growing your social network size and influence. The Moz Toolbar makes it really easy to do research on the fly while you browse the web. Let me know which of these areas sounds like it might be of most interest to you and if you have any other questions I'd be happy to answer them! Thanks, Miranda Rensch - Product Manager

In support of the above answers, here are some Matt Cutts videos/interview/other resources on those various types of links:  What is Google's view on guest blogging for links? How can I guest blog without it appearing as if I paid for links?  Link Building Is Not Illegal (or Inherently Bad) with Matt Cutts Matt Cutts on Blog Comments, Links & Spam: Use Your Name, Not Keywords 17 Types of Link Spam to Avoid

Yes, try looking at the server response. Screaming Frog will tell you this.

The drop in DA came before the the upload of the new website. Also the bank links according to Moz seem to have disappeared prior to the new upload. Thanks

Yesterday another crawl failed. Moz's Help team told me on the 15th of November: 'Our engineers are looking at this now and I should have news for you today. Sorry for the delay, I'm sure we can figure this one out.' Since that day I haven't received one message from the Help team, very disappointing. I'm missing the data of one month now and this is not acceptable. Marcel

Hi! Sorry for the delayed response. I'm sorry you're feeling stuck. We are going to try to build some guides to be emailed to new users to help them get started. Meanwhile, give Moz Academy a try! Thanks, Miranda Rensch - Product Manager

It appears that your site hasn't been crawled by Moz yet and that it may be new.  It will take time and considerable effort to build your domain's authority. Be sure to read through The SEO Guide From Moz for info on how to increase authority.

Hello, I'm wondering if anything has changed with regards to Yandex.  I can find keyword data for volumes of search queries, but nothing on the level of competition.  Here is the Yandex keyword tool.  http://wordstat.yandex.ru/?cmd=words  But this tool doesn't provide anything in teh way of keyword competitiveness. Does anyone know anything about Yandex keyword competition? Thanks, Rob

**I want to ... promote websites ... with very poor ... content. ** Google devotes considerable resources to make sure these efforts fail.

Hi 1akal, Drilling further down into the GetListed.org page vzPRO linked to, you will find two sections that will help you: https://getlisted.org/static/resources/local-citations-by-city.html https://getlisted.org/static/resources/local-citations-by-category.html I also recommend that you check out the Local Search Ecosystem 2013 infographic to understand the relationship between data providers: http://moz.com/blog/2013-local-search-ecosystems Adam Steele wrote a very good post on US citations earlier this year: http://www.leanmarketing.ca/lean-top-50-best-local-citation-sources-in-the-usa/ However, if you are not located in a major city, you may not find a lot of preexisting lists of things like classified, local blogs, news sites, etc., for your city. You will likely need to do your research beyond the broad data provided by resources like the ones I've linked to, above. In that event, you will need to learn how to judge the quality of a citation. There is no standardized way to do so, but I really like Darren Shaw's article on this topic: http://www.whitespark.ca/blog/post/12-how-to-identify-quality-citation-sources Hope these resources help you!

I'm probably biased, but I find it hard to beat Domain Authority in the long run. Julie Joyce at Search Engine Land recently did a writeup of the various competing domain metrics, including Domain Authority: http://searchengineland.com/down-with-toolbar-pagerank-and-up-with-what-175886 A couple of things I should note: It's common for DA to fluctuate normally with each index The recent government shutdown included 1000s of subdomains across the Web, which had a ripple effect across many Moz metrics, including MozTrust, which feeds into Domain Authority DA is a relative metric, so when you see your DA rise or fall, you'll often see similar results in your competition. This makes DA ideal for a competitive metric. Hope this helps! Best of luck with your SEO.

Seems like a nice enough graphic to me. Perhaps the target audience is inclined to share socially and not necessary link. That's very normal. 9 linking root domains is decent and there are probably lower quality ones not being displayed by Open Site Explorer. Pinterest would generate links but you usually won't see this flooding the results in Open Site Explorer, probably due to crawl depth of OSE and similar factors - most of the shares just aren't important enough to index.

Your brain is going to be the biggest tool here. A tool can say you're missing meta descriptions for 5000 pages, but if the site only has 100 pages and URL parameters are being indexed and increasing the URL count to 5000 URLs, you need to know that you really only have 100 meta descriptions to worry about, not 5000, and that your far bigger problem is the URL parameters. Here are a few Moz blog posts about audits that you may find useful, in addition to the post written by Danny that's already been shared: http://moz.com/blog/how-to-perform-the-worlds-greatest-seo-audit http://moz.com/blog/site-audits-deliverables-followup-and-implementation http://moz.com/blog/how-to-do-a-site-audit http://moz.com/blog/seo-site-audits-getting-started http://moz.com/blog/find-your-sites-biggest-technical-flaws-in-60-minutes

Thanks Mike

Hello! Thanks for your patience, I had to chat with folks on our Design and Engineering Team before answering your question. Moz chose to use Highcharts for a few reasons. Here are some of the advantages we found: (in no particular order) Robust library (variety of charts, stability/bugs, etc.) Up-to-date design, our team loved the look and feel Good support/documentation Relatively inexpensive to implement and maintain Compatible with multiple browsers Familiarity, our Design and Engineering teams worked with Highcharts in the legacy product Overall, Highcharts solved for Engineering and Design requirements. I hope this is helpful! Let us know if you have any other questions. Cheers, Jackie