Welcome to the Q&A Forum

Soon! Exporting the Dashboard as a PDF is on our short-term roadmap, and we will be working on this soon Thanks for your question, and let us know if you have any other feedback! Cheers, Jackie

It's not available in Moz Analytics just yet, but you can switch back to Pro and still get your custom reports.

Hi Christy, i am also want cancel my subscription, please do this, thanks.

A billing invoice? If you click the symbol in the upper right that looks like a Head with some lines next to it you will see a dropdown. Click on "Billing & Subscription". On that page you'll see a tab for Billing Information. Scroll down and there will be an Invoice History list with view links next to each invoice. You can then print those pages.

If you've tried reconnecting and that hasn't worked, please send an email to help@moz.com and we'll look into your specific account details.

The campaigns can take a few hours to a couple of days to migrate. If you're still not seeing them there in a couple of days, please email help@moz.com and we'll investigate for you.

Couldn't you just set it up on a new account ? You can then provide them with the current stats (report) from the account you own ?

Hi Clojo, Just following up here and making sure you're able to see your campaigns now. Let me know if this is the case, or if we can lend a hand at all. Thanks!

Hi Arndt! Our engineers report a fix will be deployed by end of the day on Tuesday (pacific time). I will check back with you once I have confirmation from them to see how your campaigns look. Talk to you soon!

A hyphen shouldn't be an issue. The best thing to do would be to send an email to help@moz.com listing which domain is having an issue, and we'll be able to look into it directly there. Thanks!

Hi everyone, I have some awesome news to share: Multiseat is here!! With it, Moz Pro account owners will be able to provide unique logins for their team members. If you want to learn more about what our v1 of Multiseat includes or how we plan to iterate on it in the future, please check out our blog post: At Last! You Can Now Add Users to Your Moz Pro Account.  Thank you for your patience, everyone!

I am currently having the same issue as my domain authority is different on both of the campaign views.

Hi Timothy, Thanks for reaching out! There's unfortunately no way to merge accounts at the moment. This is a feature that's been requested though and one we're still looking into. If this is something that you'd really like to see added to Moz, I'd recommend submitting this as feedback in our Feature Request Forum. If you see an entry in there for this, you can vote it up the queue. Our Product team checks this daily and uses it to help prioritize our new feature releases. Sorry I can't be of more help here but let us know if you have any other questions. Have a great day! Best, Sam Moz Helpster

Hi! If you've added the campaign in Moz Analytics, it won't be available in the PRO version of things. That's just the way things are set up right now. Sorry for any confusion.

That's great news, thanks Jackelyn!

I apologize, Dave. I was providing instructions for canceling with a Paid account and with the free trial I am sorry for not being more careful with my wording. I am personally responding to you so we can fix this. I hope i can provide the level of support you need today.

Hi Abe and team~ I notice that your billing levels on the non-profit order form are outdated. Do you have a more current form? Also, would it be possible to get the non-profit discount on a monthly plan instead of annual? I'd like to be able to easily upgrade if needed. Also, I'm confused/concerned by the line "All annual corporate accounts automatically cancel in 12 months."Thanks and kind regards,Daniel

Assuming u are using moz pro version normally we have 5 slots for compaigns. (25 slot for campaigns might be for higher user profiles but have no idea) If that slot is important for u sending a mail to Help desk might save some time. If there is a way to save the data before the browser stopped they are willingly to help i assume. here is the mail for them help@moz.com Frutiko Team

KeriMorgret, I was charged before I thought my trial was done. Can you contact me so that we can figure out how to cancel my subscription! thanks. Jimmy bender

Hi Robert Sorry to hear you are unable to update your billing information. Would you be able to provide us with your account information at help@moz.com so we can take a look? If your card is being declined you will need to call your bank to authorize SEOmoz as a valid vendor as we do get filtered as fraud from our $1 pre-authorization. Look forward to your email!