Category: Other Questions
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Unable to add website in moz.
Hi there! It looks like perhaps this could have to do with the server's responsiveness. I ran a cURL on http://everydaycorporatecars.com.au/, and the request timed-out (http://www.screencast.com/t/Joc9HyrT). So, I would consider taking a look at the server settings for the site, and feel free to write in to help@moz.com if you're still running into issues!
| JordanRailsback0 -
How long does it take for the meta changes (after a fix) to show in the Crawl Diagnostics report?
Hi Jake! Crawl data for your campaigns will refresh on a weekly basis. If you've made changes to your site that you would like to check without waiting for your campaign, I would recommend running a one-time Crawl Test here: https://moz.com/researchtools/crawl-test If you have any more questions or run into any trouble with that, send us a message at help@moz.com Thanks! Kevin Help Team
| kevin.loesken0 -
HTTPS Crawl Issues
To answer my own question, from some Google searches and research, SNI is not supported by Moz currently. They are working to add it, but it's not currently supported. Hopefully that helps some other people. Thanks, Chris
| Cincinnati_WebTec0 -
How do I consolidate 2 Moz campaigns into One?
Hi Fraser! Is the new website based off of a third level domain or within a certain folder of the domain? If the domain has remained unchanged from new to old the old campaign should be working with both the data from the old site as well as the new. Cross check to make sure that is the case then you can likely delete the new campaign without any ill effects. If that's not an option you can always aggregate the data via CSV and present it in your own format. I'm unaware of a way to combine campaigns. Cheers!
| RyanPurkey0 -
How do I disallow MOZ from crawling URL's with parameters?
Yes definitely don't forget canonical tags where possible. But I think those pages are being auto generated via searches on your website or some other means. Most good Seo plugins or extensions prevent these pages from being indexed. Second to that, find the parent page and use use a wildcard block command in your robots.txt file. It should look something like this: User-agent: * Disallow: /your-inner-page/* That command will block every url variation after www.yoursite.com/your-inner-page/ from being indexed or crawled but still allow your real page url of www.yoursite.com/your-inner-page/ to be crawled and indexed.
| Dezzign0 -
How to find the campaign start date ?
Sorry for not been clear everyone. I meant the Moz campaigns and the solution is provided by Jordan.
| Nishadha0 -
Should I run a different campaign for each of the unique products on our company website?
Thank you so much! We're about to venture into multiple languages. Would you recommend an additional campaign per language? i.e. We have 4 products and thus 4 campaigns. If we add a language we add 4 additional campaigns.
| LoveKairos0 -
How many pages crawl within campaign.
Hi Saurabh! Sorry for the confusion! Your campaign (at the Standard or Medium level) will automatically crawl up to 50,000 pages of a site and return the results within the 'Crawl Diagnostics' section on a weekly basis. The Crawl Test research tool is completely separate, and it will allow you to make on-demand crawls of up to 3,000 pages which can be viewed in a CSV. I hope this helps to clarify!
| JordanRailsback0 -
On Page Optimization Management Issue
I was wondering if in the meantime this fix has been set up yet? Or in which stage of development it is? I still cannot delete those page+keyword combinations that make no sense.So I guess no solution has been developed yet. Still would like to know where you stand with this?
| f_taleman0 -
How can i configure Moz in a site that is structured by subdomains?
People, I can´t use Moz. It doesn´t crawl my site because of the 602 error. Can someone help me? If I don´t crawl it this week I will need to look for another tool. Thanks.
| facupp11 -
Only show one competitor
Hi Leon Sorry for the confusion. In preparation for mobile rankings, we had to merge the competitor column into a drop down so you will need to add a new module with the 3rd competitor displayed. Once we have a mobile rankings solution in place the columns will be Your rankings, 1 competitor rankings, and 1 mobile rankings. Hope this helps and let me know if you have any questions!
| DavidLee1 -
How do I stop the Moz crawler from returning errors for another domain.
Hi Jason, First, just to check, is google indexing and crawling to demo.xxx.com? If it is then you will have duplicate content and you will need to do more than just stop moz crawling it. However, if it is just Moz crawling it... Navigate to the robots.txt within the root directory of the sub-domain (demo.xxx.com) and add the lines User-Agent: rogerbot Disallow: / That will stop good old roger from crawling over demo.xxx.com
| ATP0 -
Error 608 since March 2015
Hi There Everybody, I hope that everyone is having an amazing day! We had another thread on this matter here: http://moz.com/community/q/how-do-i-fix-608-s-please that may help to provide some additional insight. This should hopefully get you pointed in the right direction but if you have any other questions please let me know. Have an amazing day and look forward to speaking with you all soon.
| Sean_Peerenboom0 -
Why are the Keywords Rankings Incorrect for 1 of my Competitor.
Hey Arthur, The need to set up a competitor with or without the www in the url is completely dependent on how they have their website set up, so your other two competitors are getting rankings because they have set up their site to resolve without the www and, therefore, their site ranks without the www in the url. Again, the best way to tell which way you should enter the competitor site is to actually go to their site and see if it resolves with or without the www. I looked into your contact history with out support team and I don't see the advice to create two different campaigns, so I don't have the background on what you were specifically told to track separately, but it looks like it was actually regarding your own site so that you could track the www and support subdomains separately. We can track the main site of a campaign by domain, subdomain, or subfolder but competitors can only be tracked by subdomain so the same advice doesn't always apply to both. The competitors' sites do need to be input independently of how the tracking for your site is set up because our tracking for them is much more limited. In this case, you will definitely need to add the www to the url for this specific competitor in order to get accurate rankings for them. The other two competitors don't need to be changed. Hopefully, that clears things up, but please let me know if you have any other questions about your campaign settings.
| ChiarynMiranda0 -
Social media connection issues with Facebook
Hi Rashid, I am sorry to hear that. Please open up a help ticket by filling out the form at https://moz.com/help/contact, and one of our fantastic Moz Helpsters will look into your account, then contact you directly. Thanks so much for your patience! Christy
| Christy-Correll0 -
Schedule Crawl diagnostic weekly reports
Patrick's right—at the moment, there's no way to change the data collection day for your campaigns, short of creating new campaigns on the day you'd prefer. ScreamingFrog is a great tool, but depending on the size of those 2 sites you may be able to run a Crawl Test to get the information you need. That tool can crawl up to 3000 pages at a time. You can learn more about Crawl Test here.
| MattRoney0 -
Why isn't my site being crawled ? only crawled one page ..
Hi Ashish Sorry you didn't receive my reply last week. Here was my response: The crawlers are working as intended but it appears the issue is both sites have a re-direct setup our crawlers are not able to follow. JTV takes long time to load which will also prevent crawling. http://tools.pingdom.com/fpt/#!/bYcyeD/JTCVALVESALES.com The site is re-directing our crawler to the same URL so we are stuck in a loop http://www.evergreenmidwest.com/?xid_12868=eb4522ee2cea11a1137f51dc830bb32b sends us back to http://www.evergreenmidwest.com/?xid_12868=eb4522ee2cea11a1137f51dc830bb32b and https://www.jtcvalvesales.com/?xid_157b9=0b27dce510fce9a3e20a01802dcde99d back to https://www.jtcvalvesales.com/?xid_157b9=0b27dce510fce9a3e20a01802dcde99d You will need to work with your web dev/hosting provider to investigate the re-directs for search crawlers. Hope this helps!
| DavidLee0 -
Does brand keywords Rule work for Arabic Keywords ?
Hi, I fear that it's not going to work for the Arabic version. In each case I am certain that the on page grader of Moz is unable to deal with non-latin characters - see also the answer from Matt Roney on this question: http://moz.com/community/q/use-of-moz-with-non-latin-characters rgds, Dirk
| DirkC0