Welcome to the Q&A Forum

We do have a list of recommended companies at http://moz.com/article/recommended that is one place to start looking.

Upload the file with all of your backlinks you want disavowed, including the old links.

Sometimes it's also a firewall or proxy issue. If you contact the help team by that link or by emailing help@moz.com we can help you investigate. Thanks!

You're welcome. From the comments and the second post, it looks like this is being addressed by the ad providers, yet people are seeing another spike again in traffic in the past few days. Do take comfort that you're not alone and not being singled out!

Just a quick note that the crawl test will look at up to 3000 URLs for your site and let you know of any issues, but it won't update the campaign itself. Sorry for the late reply, but adding this here for future reference.

The advantage for the crawl test tool is you can use it on any domain, you don't need to have a campaign going to get a quick look at possible errors.

I'm a Moz employee, so I'm biased, but here's some additional information that may help.

Google will give you a lot of your own links -- but not the information about links your competitors have.

For Alexa, I see they have more information now than just traffic info based off their toolbar, but I'm not entirely familiar with all they have to offer. Honestly, when people are looking at tools, I almost never hear someone talking about Alexa. It's usually Raven and other tools for this space.

Keep in mind that Domain Authority is a Moz metric, and not a metric that the search engines use for ranking. It's correlated with how well things tend to rank, but shouldn't be used as the final judgment for a link. Chapter 7 of the Beginner's Guide to SEO at http://moz.com/beginners-guide-to-seo deals with links and can give some good ideas of how to get started.

We update our metrics about once a month, so if the site on the subdomain was launched after our last index update in July, that would be why you're not seeing any data. Our next update is scheduled for August 28th.

If you do have problems in the future, could you send us a note at help@moz.com? There's some one-on-one help we can give you with a couple of alternatives. Thanks!

Looks like we had a bug here, and the fix is being released this afternoon. Let us know if it's still a problem. Sorry about this, and thanks so much for your patience!

That information will show up on the next Open Site Explorer index update, if the competitors weren't added right at the very creation of the campaign. Our next index is update is scheduled for August 28th. Alternatively, you can re-create the campaign and enter your competitors at the setup, and we'll get that information from the current index.

Are the reports identical, or different? Right now, if we get more data in that exceeds the minimum amount of data we use to release a report, we'll send along a fresh report. We're working on a way to handle this more gracefully, and the newest report should have the most information.

DA and PA are numbers that help you see how you're doing relative to competitors, and they can change with each update, depending on our index. They are something interesting to look at and can give you a rough idea of how you're doing, but they are numbers that Moz developed, based on our crawls. The search engines don't use our metrics, as they have a much bigger dataset, more statisticians than we have employees, and many more factors they take into account. EGOL does have a good approach here.

So glad to hear that, and thanks for letting us know that it's fixed!

I just did a quick Google search for site:aag.com. Did you know there's a dev subdomain that's indexed?

Hi Phil,

Welcome to Moz, and thanks for this comment! We do ask that you disclose any affiliation you have with products that you recommend. It appears that you are or were the CEO of SEOlyze, per http://www.pactas.com/assets/case-study/seolyze-cs-en.pdf.

Please feel free to reach out if you have any questions regarding Q&A or Moz in general. Thanks!

Keri

Google will often choose its own snippet to display in the SERPs, based on the search query the user has typed in. You can have the best meta description in the world, but they may choose to ignore it. Same with title tag.

I'm about to run out the door, but take a quick look at this thread and the update he links to. There's a known issue out there with IE7 direct visits being really funky right now.

https://www.seroundtable.com/direct-traffic-ie7-analytics-18897.html

Hi Sarah,

This is a bit of an old question, and at this point it'd be best to ask your question in a new question for better visibility. Thanks!

I'd actually start out with an email to help@moz.com so that we can take a look at things and see what is up, and this way you won't lose any data. Thanks, and sorry you're seeing problems!

Keri