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I'm not looking for a tool to tell me yes or no, and I have the scores I want...I've been pretty clear about that. Why is it you assume wanting to know information, means something nefarious? I inherited a site I didn't build, and I'm trying to fix it. I can't do that without knowing how things are measured. If you don't want to help, don't help. You don't need to accuse me or take things personally, because I'm a competitor.

Thanks everyone. Happy Friday, Ruben

Thanks for the extra insight, Linda. Much obliged!

Hi Ruben! Thanks for reaching out. I appologize that it's taken us so long to answer this question in Q&A! As far as I can tell, we never received an email notice that it was here. Our engineers are currently looking into why this might be happening (it's been pretty one-off). Are you still running into this? I just looked into your account, and it looks I was able to pull up your old Custom Reports. If this is still an issue, shoot us an email at help@moz.com. We'll take this offline and dig into this from there! Cheers, Erin

Ruben, Amber, who heads up Local for us is a master of G maps application for this. Contact me as before and I will get you the directions so you won't have to worry over it.  Best

Thank you both! I appreciate it. Happy Friday, Ruben

That's a good point. It's a residual, so the first year may not be horrific. However, if I compile over 5 years, I could definitely see where we could better target our efforts. Thanks for the insights and the clarification! Ruben

Ugh... Yeah just log into your Google acct and go to that link I sent and have them call you. They called me right away when I went that route.

Yeah, it was a little paranoid, but I had to make sure. Thanks everyone! I appreciate it. Ruben

Thanks for the tips. I'll definitely check them out. Ruben

Cool, thanks! Ruben

No problem, glad I could help.

Thanks, William!

BTW - that is a pretty innovative idea based on your specific business... it might show you where to market to!  Don't discount that value of that.  Maybe you could have someone stand out in a costume handing out cards at the "hot" intersections.  Just saying... you have to get creative with your marketing.

Thanks everyone! And, EGOL, I really appreciate the detail in your response. That is very helpful! Best, Ruben

Hi Ruben, There are no negatives to streaming content like this (G+, Facebook or Twitter) that we are aware of, although it isn't likely that these will be seen as "constantly updated content", especially due to how some of these feeds are coded. Often, they use iframes or similar that don't actually show Google's bots what is in the streamed box: Google just sees that there is a Twitter widget or similar on the site. For other types of streaming, Google can read and index the content but will still absolutely understand that it comes from a third party. That said, good social interaction is a good sign (although not a confirmed "ranking factor") and thus can be considered a positive.

Excellent discussion going on here, ladies and gents! I am so impressed by the deep questions and answers present here. Our community makes me proud! Ruben, I'd like to bring up a couple of things to add to this good topic. You might like to read my Moz Post http://moz.com/blog/local-landing-pages-guide which covers the concept of building out pages for various locations in some depth. Citations are a big part of the picture - absolutely! They serve 2 main functions which are a) to help customers find you on a wide variety of platforms and b) to build a consistent, trustworthy body of information about your business on the web, which is then crawled by search engines, causing them to have confidence in the cluster of data they have about your business which can then increase your chances of being considered a relevant answer for certain queries. So, it's a 1-2 punch kind of thing, building citations. There are direct benefits in a customer finding your listing on a site like Superpages and indirect benefits in the consistency and prevalence of your citations helping search engines to feel confident about the validity and prominence of your business. This being said, it's my belief and understanding that it takes time for validity/prominence to actually start affecting rank. Every local business platform has its own schedule for taking a citation from zero to live, and then I have to think about search engine bots picking this up and stirring it around in the bucket in which they've got all my other business data. Then, I have to take into account whether my citation building has, in fact, surpassed what my direct local competitors have done or has simply brought me on par with them, meaning citation building will not be the difference-maker I'd love it to be, because my toughest competitors have done the same thing I have (meaning, I'm going to have to find some other way to distance myself from the field). In sum, citation building is a must-do for any local business that doesn't want to fall behind in their niche, but it takes time to see the positive effects from it and the level of positivity is going to directly relate to the stiffness of the competition. You are in a tough market - law in major cities, which I would consider one of the most difficult ranking environments. Yes, you've got to get those citations in good shape, but my honest appraisal of this is that you are going to have to go way beyond these basics to surpass what is doubtless a highly active/ heavily marketed competitor base. The usual advice of build excellent content, implement on-page Local SEO, build citations, earn reviews is going to be common to all your competitors', so finding something that they're not all already doing may be necessary to see yourself rise in the SERPs by dint of some extra creative, superior effort. Hope these thoughts are helpful! Glad you brought up this topic, and I hope once Moz Local has had a few more months to bake in the oven, we'll be able to publish some case studies that prove a correlation between participation and positive results!

Turned out to be under functions.php under entry-date. Thanks everyone! Ruben

Thank you so much! You're amazing!

Thanks for letting us know about this. I looked into this, and we were experiencing intermittent issues with our tools as a result of ongoing DDoS attacks this past weekend. I am so, so sorry for the inconvenience this is causing you. Our website is back up, but we are having trouble communicating with some of our partners like Google or Facebook. I expect everything to be fully functioning in the next few hours, tomorrow at the latest. We recheck the listings, but I would recommend then deleting the listings and re-upload your CSV then. Rest assured, Moz engineers are working as hard as possible to resolve the tacks and resulting instability. For ongoing status updates, please visit Moz Health (http://health.moz.com/). For details on the DDoS attacks on Moz, please check out this article from the NYTimes: Tally of Cyber Extortion on Tech Companies Grows (http://nyti.ms/1yE0NIe). Thank you so much for your patience. We really appreciate it! --Ken