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    4. Moz Pro, our web crawler, and sites that use SNI (804 HTTPS SSL) error

    Moz Pro, our web crawler, and sites that use SNI (804 HTTPS SSL) error

    Moz News
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    • Senson
      Senson last edited by

      Would love an update. Been waiting for Moz to fix the SNI problem for what seems like ages.

      jon.white 1 Reply Last reply Reply Quote 3
      • jon.white
        jon.white @CroyalDK last edited by

        Hello!  Very sorry for the delay in response here.

        We are planning to open up the beta to all SNI customers beginning next week.  You will get an email to the email address you use to login.  We really appreciate your patience - thank you again.

        CroyalDK 1 Reply Last reply Reply Quote 1
        • jon.white
          jon.white @Senson last edited by

          Hello!  Very sorry for the delay in response here.

          We are planning to open up the beta to all SNI customers beginning next week.  You will get an email to the email address you use to login.  We really appreciate your patience - thank you again.

          TheJayeCowle 1 Reply Last reply Reply Quote 0
          • hughandcrye
            hughandcrye last edited by

            This post is deleted!
            1 Reply Last reply Reply Quote 0
            • RCVanPoppel
              RCVanPoppel last edited by

              Hi Jon,

              Thank you for the updates. We've added SSL to our website in December, as a result we've now also seen the SNI issue. Is the SNI also affecting DA and PA in site explorer? Our previous DA and PA were when the site did not have the SNI issue. Just want to know if we can compare them like for like now we're on SNI. Thanks in advance.

              1 Reply Last reply Reply Quote 0
              • CroyalDK
                CroyalDK @jon.white last edited by

                Hi,

                Really need an update on this before boarding new clients??

                1 Reply Last reply Reply Quote 0
                • TheJayeCowle
                  TheJayeCowle @jon.white last edited by

                  Hi Jon,

                  I know you're kind of under the line of fire here but I'm getting this error too and have used that test to test the site where I'm getting this error and it looks like it's the SNI certificate indeed.

                  Are there any more spaces to be a part of the beta testing? also, would this affect all my campaigns or will you just create a test account with that campaign where I'm getting the error?

                  I wouldn't want to risk transferring all my clients' campaigns to a beta test platform.

                  Hope that makes sense.

                  I'm looking forward to hearing from you!

                  Mariano

                  jon.white 1 Reply Last reply Reply Quote 0
                  • Naomi_AE
                    Naomi_AE last edited by

                    Hi,
                    My site us having an SNI issue too. What is the update on the BETA test platform?

                    jon.white 1 Reply Last reply Reply Quote 0
                    • jon.white
                      jon.white @Naomi_AE last edited by

                      Happy to say we added all survey respondents to the beta today.  Let me know if you don't see the option?

                      Naomi_AE 1 Reply Last reply Reply Quote 1
                      • jon.white
                        jon.white @TheJayeCowle last edited by

                        Hello!

                        Yes the beta is now open and I am happy to be able to add you. Please complete this form and we will add new users weekly.  https://docs.google.com/forms/d/e/1FAIpQLSeaJFsouoRBGF--pEK1MYfWJOhq6KU7NIGu6m2ZpNLnSXgsUA/viewform?c=0&w=1

                        To find the beta, log into Moz Pro and choose a campaign.  You will see a link in the left navigation.

                        Thanks,

                        Jon

                        planetargon TheJayeCowle 2 Replies Last reply Reply Quote 0
                        • jon.white
                          jon.white last edited by

                          Hello all,

                          Happy to be able to share that the beta is now open.  If you filled in the form above then you will have access to the beta as of today.  If not, please add your information and we will be adding new participants weekly.

                          Thanks for your patience,

                          Jon

                          Naomi_AE fying 2 Replies Last reply Reply Quote 0
                          • planetargon
                            planetargon @jon.white last edited by

                            Where would we see a beta invite?

                            jon.white 1 Reply Last reply Reply Quote 0
                            • jon.white
                              jon.white @planetargon last edited by

                              To find the beta, log into Moz Pro and choose a campaign.  You will see a link in the left navigation.

                              (missed that first time around so added it to the response)

                              planetargon 1 Reply Last reply Reply Quote 0
                              • planetargon
                                planetargon @jon.white last edited by

                                Thanks, Jon. I don't see that when I log in and choose a campaign. Do I need to sign out/back in?

                                planetargon 1 Reply Last reply Reply Quote 0
                                • planetargon
                                  planetargon @planetargon last edited by

                                  Update: I signed out then back in... now see the Site Crawl v2.

                                  1 Reply Last reply Reply Quote 0
                                  • Naomi_AE
                                    Naomi_AE @jon.white last edited by

                                    Hi Jon,

                                    Thanks for the reply. I don' see the option. If I can be added that would be great.

                                    jon.white 1 Reply Last reply Reply Quote 0
                                    • TheJayeCowle
                                      TheJayeCowle @jon.white last edited by

                                      Thanks Jon, just signed up!

                                      1 Reply Last reply Reply Quote 0
                                      • Naomi_AE
                                        Naomi_AE @jon.white last edited by

                                        Hi Jon,

                                        Any news on my above message? If I cant crawl my site i'm going to have to cancel. which I don't want to do.

                                        1 Reply Last reply Reply Quote 0
                                        • jon.white
                                          jon.white @Naomi_AE last edited by

                                          Hi Naomi.

                                          Please can you email me the email address you use to log in to Moz Pro?  You can get me at jon@moz.com.  I will get you manually added.

                                          Thanks,

                                          Jon

                                          1 Reply Last reply Reply Quote 1
                                          • fying
                                            fying @jon.white last edited by

                                            Hi, Jon-

                                            My site (https://www.paloaltou.edu) never encountered 803 or 804 issues until yesterday's report- which all of a sudden flagged 100 pages for this!

                                            Did the opening of the beta crawler on 1/30/17 have any affect on the live version of the crawler that could've caused pages to now get flagged as 803/804 issues?

                                            Thanks,

                                            Kristin

                                            DavidLee 1 Reply Last reply Reply Quote 0
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