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    4. Moz Pro, our web crawler, and sites that use SNI (804 HTTPS SSL) error

    Moz Pro, our web crawler, and sites that use SNI (804 HTTPS SSL) error

    Moz News
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    • CroyalDK
      CroyalDK last edited by

      Any news on the SNI fix?

      jon.white 1 Reply Last reply Reply Quote 5
      • Senson
        Senson last edited by

        Would love an update. Been waiting for Moz to fix the SNI problem for what seems like ages.

        jon.white 1 Reply Last reply Reply Quote 3
        • jon.white
          jon.white @CroyalDK last edited by

          Hello!  Very sorry for the delay in response here.

          We are planning to open up the beta to all SNI customers beginning next week.  You will get an email to the email address you use to login.  We really appreciate your patience - thank you again.

          CroyalDK 1 Reply Last reply Reply Quote 1
          • jon.white
            jon.white @Senson last edited by

            Hello!  Very sorry for the delay in response here.

            We are planning to open up the beta to all SNI customers beginning next week.  You will get an email to the email address you use to login.  We really appreciate your patience - thank you again.

            TheJayeCowle 1 Reply Last reply Reply Quote 0
            • hughandcrye
              hughandcrye last edited by

              This post is deleted!
              1 Reply Last reply Reply Quote 0
              • RCVanPoppel
                RCVanPoppel last edited by

                Hi Jon,

                Thank you for the updates. We've added SSL to our website in December, as a result we've now also seen the SNI issue. Is the SNI also affecting DA and PA in site explorer? Our previous DA and PA were when the site did not have the SNI issue. Just want to know if we can compare them like for like now we're on SNI. Thanks in advance.

                1 Reply Last reply Reply Quote 0
                • CroyalDK
                  CroyalDK @jon.white last edited by

                  Hi,

                  Really need an update on this before boarding new clients??

                  1 Reply Last reply Reply Quote 0
                  • TheJayeCowle
                    TheJayeCowle @jon.white last edited by

                    Hi Jon,

                    I know you're kind of under the line of fire here but I'm getting this error too and have used that test to test the site where I'm getting this error and it looks like it's the SNI certificate indeed.

                    Are there any more spaces to be a part of the beta testing? also, would this affect all my campaigns or will you just create a test account with that campaign where I'm getting the error?

                    I wouldn't want to risk transferring all my clients' campaigns to a beta test platform.

                    Hope that makes sense.

                    I'm looking forward to hearing from you!

                    Mariano

                    jon.white 1 Reply Last reply Reply Quote 0
                    • Naomi_AE
                      Naomi_AE last edited by

                      Hi,
                      My site us having an SNI issue too. What is the update on the BETA test platform?

                      jon.white 1 Reply Last reply Reply Quote 0
                      • jon.white
                        jon.white @Naomi_AE last edited by

                        Happy to say we added all survey respondents to the beta today.  Let me know if you don't see the option?

                        Naomi_AE 1 Reply Last reply Reply Quote 1
                        • jon.white
                          jon.white @TheJayeCowle last edited by

                          Hello!

                          Yes the beta is now open and I am happy to be able to add you. Please complete this form and we will add new users weekly.  https://docs.google.com/forms/d/e/1FAIpQLSeaJFsouoRBGF--pEK1MYfWJOhq6KU7NIGu6m2ZpNLnSXgsUA/viewform?c=0&w=1

                          To find the beta, log into Moz Pro and choose a campaign.  You will see a link in the left navigation.

                          Thanks,

                          Jon

                          planetargon TheJayeCowle 2 Replies Last reply Reply Quote 0
                          • jon.white
                            jon.white last edited by

                            Hello all,

                            Happy to be able to share that the beta is now open.  If you filled in the form above then you will have access to the beta as of today.  If not, please add your information and we will be adding new participants weekly.

                            Thanks for your patience,

                            Jon

                            Naomi_AE fying 2 Replies Last reply Reply Quote 0
                            • planetargon
                              planetargon @jon.white last edited by

                              Where would we see a beta invite?

                              jon.white 1 Reply Last reply Reply Quote 0
                              • jon.white
                                jon.white @planetargon last edited by

                                To find the beta, log into Moz Pro and choose a campaign.  You will see a link in the left navigation.

                                (missed that first time around so added it to the response)

                                planetargon 1 Reply Last reply Reply Quote 0
                                • planetargon
                                  planetargon @jon.white last edited by

                                  Thanks, Jon. I don't see that when I log in and choose a campaign. Do I need to sign out/back in?

                                  planetargon 1 Reply Last reply Reply Quote 0
                                  • planetargon
                                    planetargon @planetargon last edited by

                                    Update: I signed out then back in... now see the Site Crawl v2.

                                    1 Reply Last reply Reply Quote 0
                                    • Naomi_AE
                                      Naomi_AE @jon.white last edited by

                                      Hi Jon,

                                      Thanks for the reply. I don' see the option. If I can be added that would be great.

                                      jon.white 1 Reply Last reply Reply Quote 0
                                      • TheJayeCowle
                                        TheJayeCowle @jon.white last edited by

                                        Thanks Jon, just signed up!

                                        1 Reply Last reply Reply Quote 0
                                        • Naomi_AE
                                          Naomi_AE @jon.white last edited by

                                          Hi Jon,

                                          Any news on my above message? If I cant crawl my site i'm going to have to cancel. which I don't want to do.

                                          1 Reply Last reply Reply Quote 0
                                          • jon.white
                                            jon.white @Naomi_AE last edited by

                                            Hi Naomi.

                                            Please can you email me the email address you use to log in to Moz Pro?  You can get me at jon@moz.com.  I will get you manually added.

                                            Thanks,

                                            Jon

                                            1 Reply Last reply Reply Quote 1
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