The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Moz News
    4. Moz Pro, our web crawler, and sites that use SNI (804 HTTPS SSL) error

    Moz Pro, our web crawler, and sites that use SNI (804 HTTPS SSL) error

    Moz News
    75 32 4.0k
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Buchs-A-S
      Buchs-A-S last edited by

      This post is deleted!
      1 Reply Last reply Reply Quote 0
      • CroyalDK
        CroyalDK last edited by

        Any news on the SNI fix?

        jon.white 1 Reply Last reply Reply Quote 5
        • Senson
          Senson last edited by

          Would love an update. Been waiting for Moz to fix the SNI problem for what seems like ages.

          jon.white 1 Reply Last reply Reply Quote 3
          • jon.white
            jon.white @CroyalDK last edited by

            Hello!  Very sorry for the delay in response here.

            We are planning to open up the beta to all SNI customers beginning next week.  You will get an email to the email address you use to login.  We really appreciate your patience - thank you again.

            CroyalDK 1 Reply Last reply Reply Quote 1
            • jon.white
              jon.white @Senson last edited by

              Hello!  Very sorry for the delay in response here.

              We are planning to open up the beta to all SNI customers beginning next week.  You will get an email to the email address you use to login.  We really appreciate your patience - thank you again.

              TheJayeCowle 1 Reply Last reply Reply Quote 0
              • hughandcrye
                hughandcrye last edited by

                This post is deleted!
                1 Reply Last reply Reply Quote 0
                • RCVanPoppel
                  RCVanPoppel last edited by

                  Hi Jon,

                  Thank you for the updates. We've added SSL to our website in December, as a result we've now also seen the SNI issue. Is the SNI also affecting DA and PA in site explorer? Our previous DA and PA were when the site did not have the SNI issue. Just want to know if we can compare them like for like now we're on SNI. Thanks in advance.

                  1 Reply Last reply Reply Quote 0
                  • CroyalDK
                    CroyalDK @jon.white last edited by

                    Hi,

                    Really need an update on this before boarding new clients??

                    1 Reply Last reply Reply Quote 0
                    • TheJayeCowle
                      TheJayeCowle @jon.white last edited by

                      Hi Jon,

                      I know you're kind of under the line of fire here but I'm getting this error too and have used that test to test the site where I'm getting this error and it looks like it's the SNI certificate indeed.

                      Are there any more spaces to be a part of the beta testing? also, would this affect all my campaigns or will you just create a test account with that campaign where I'm getting the error?

                      I wouldn't want to risk transferring all my clients' campaigns to a beta test platform.

                      Hope that makes sense.

                      I'm looking forward to hearing from you!

                      Mariano

                      jon.white 1 Reply Last reply Reply Quote 0
                      • Naomi_AE
                        Naomi_AE last edited by

                        Hi,
                        My site us having an SNI issue too. What is the update on the BETA test platform?

                        jon.white 1 Reply Last reply Reply Quote 0
                        • jon.white
                          jon.white @Naomi_AE last edited by

                          Happy to say we added all survey respondents to the beta today.  Let me know if you don't see the option?

                          Naomi_AE 1 Reply Last reply Reply Quote 1
                          • jon.white
                            jon.white @TheJayeCowle last edited by

                            Hello!

                            Yes the beta is now open and I am happy to be able to add you. Please complete this form and we will add new users weekly.  https://docs.google.com/forms/d/e/1FAIpQLSeaJFsouoRBGF--pEK1MYfWJOhq6KU7NIGu6m2ZpNLnSXgsUA/viewform?c=0&w=1

                            To find the beta, log into Moz Pro and choose a campaign.  You will see a link in the left navigation.

                            Thanks,

                            Jon

                            planetargon TheJayeCowle 2 Replies Last reply Reply Quote 0
                            • jon.white
                              jon.white last edited by

                              Hello all,

                              Happy to be able to share that the beta is now open.  If you filled in the form above then you will have access to the beta as of today.  If not, please add your information and we will be adding new participants weekly.

                              Thanks for your patience,

                              Jon

                              Naomi_AE fying 2 Replies Last reply Reply Quote 0
                              • planetargon
                                planetargon @jon.white last edited by

                                Where would we see a beta invite?

                                jon.white 1 Reply Last reply Reply Quote 0
                                • jon.white
                                  jon.white @planetargon last edited by

                                  To find the beta, log into Moz Pro and choose a campaign.  You will see a link in the left navigation.

                                  (missed that first time around so added it to the response)

                                  planetargon 1 Reply Last reply Reply Quote 0
                                  • planetargon
                                    planetargon @jon.white last edited by

                                    Thanks, Jon. I don't see that when I log in and choose a campaign. Do I need to sign out/back in?

                                    planetargon 1 Reply Last reply Reply Quote 0
                                    • planetargon
                                      planetargon @planetargon last edited by

                                      Update: I signed out then back in... now see the Site Crawl v2.

                                      1 Reply Last reply Reply Quote 0
                                      • Naomi_AE
                                        Naomi_AE @jon.white last edited by

                                        Hi Jon,

                                        Thanks for the reply. I don' see the option. If I can be added that would be great.

                                        jon.white 1 Reply Last reply Reply Quote 0
                                        • TheJayeCowle
                                          TheJayeCowle @jon.white last edited by

                                          Thanks Jon, just signed up!

                                          1 Reply Last reply Reply Quote 0
                                          • Naomi_AE
                                            Naomi_AE @jon.white last edited by

                                            Hi Jon,

                                            Any news on my above message? If I cant crawl my site i'm going to have to cancel. which I don't want to do.

                                            1 Reply Last reply Reply Quote 0
                                            • 1
                                            • 2
                                            • 3
                                            • 4
                                            • 3 / 4
                                            • First post
                                              Last post
                                            • How to increase the DA of a site?
                                              BartonInteractive
                                              BartonInteractive
                                              0
                                              2
                                              14

                                            • Have you scheduled your personalized walkthrough of Moz Pro?
                                              Oinsiie78
                                              Oinsiie78
                                              7
                                              37
                                              924

                                            • Direct To Site Traffic Decline
                                              JMSCC
                                              JMSCC
                                              1
                                              4
                                              423

                                            • Optimising a website - what tools do you use?
                                              gowebsol
                                              gowebsol
                                              1
                                              6
                                              1.4k

                                            • 502 Gateway Errors on Moz.com
                                              DirkC
                                              DirkC
                                              0
                                              3
                                              581

                                            • Does Moz sell any merchandise ?
                                              VIVOWeb
                                              VIVOWeb
                                              0
                                              12
                                              831

                                            • What happened to SEO Moz directoy site?
                                              KeriMorgret
                                              KeriMorgret
                                              1
                                              2
                                              190

                                            • How to use SEOMoz tool?
                                              APICDA
                                              APICDA
                                              0
                                              3
                                              809

                                            Get started with Moz Pro!

                                            Unlock the power of advanced SEO tools and data-driven insights.

                                            Start my free trial
                                            Products
                                            • Moz Pro
                                            • Moz Local
                                            • Moz API
                                            • Moz Data
                                            • STAT
                                            • Product Updates
                                            Moz Solutions
                                            • SMB Solutions
                                            • Agency Solutions
                                            • Enterprise Solutions
                                            • Digital Marketers
                                            Free SEO Tools
                                            • Domain Authority Checker
                                            • Link Explorer
                                            • Keyword Explorer
                                            • Competitive Research
                                            • Brand Authority Checker
                                            • Local Citation Checker
                                            • MozBar Extension
                                            • MozCast
                                            Resources
                                            • Blog
                                            • SEO Learning Center
                                            • Help Hub
                                            • Beginner's Guide to SEO
                                            • How-to Guides
                                            • Moz Academy
                                            • API Docs
                                            About Moz
                                            • About
                                            • Team
                                            • Careers
                                            • Contact
                                            Why Moz
                                            • Case Studies
                                            • Testimonials
                                            Get Involved
                                            • Become an Affiliate
                                            • MozCon
                                            • Webinars
                                            • Practical Marketer Series
                                            • MozPod
                                            Connect with us

                                            Contact the Help team

                                            Join our newsletter
                                            Moz logo
                                            © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                                            • Accessibility
                                            • Terms of Use
                                            • Privacy