Moz Pro, our web crawler, and sites that use SNI (804 HTTPS SSL) error

[jon.white]

Hello!  Very sorry for the delay in response here.

We are planning to open up the beta to all SNI customers beginning next week.  You will get an email to the email address you use to login.  We really appreciate your patience - thank you again.

[hughandcrye]

This post is deleted!

[RCVanPoppel]

Hi Jon,

Thank you for the updates. We've added SSL to our website in December, as a result we've now also seen the SNI issue. Is the SNI also affecting DA and PA in site explorer? Our previous DA and PA were when the site did not have the SNI issue. Just want to know if we can compare them like for like now we're on SNI. Thanks in advance.

[CroyalDK]

Hi,

Really need an update on this before boarding new clients??

[TheJayeCowle]

Hi Jon,

I know you're kind of under the line of fire here but I'm getting this error too and have used that test to test the site where I'm getting this error and it looks like it's the SNI certificate indeed.

Are there any more spaces to be a part of the beta testing? also, would this affect all my campaigns or will you just create a test account with that campaign where I'm getting the error?

I wouldn't want to risk transferring all my clients' campaigns to a beta test platform.

Hope that makes sense.

I'm looking forward to hearing from you!

Mariano

[Naomi_AE]

Hi,
My site us having an SNI issue too. What is the update on the BETA test platform?

[jon.white]

Happy to say we added all survey respondents to the beta today.  Let me know if you don't see the option?

[jon.white]

Hello!

Yes the beta is now open and I am happy to be able to add you. Please complete this form and we will add new users weekly.  https://docs.google.com/forms/d/e/1FAIpQLSeaJFsouoRBGF--pEK1MYfWJOhq6KU7NIGu6m2ZpNLnSXgsUA/viewform?c=0&w=1

To find the beta, log into Moz Pro and choose a campaign.  You will see a link in the left navigation.

Thanks,

Jon

[jon.white]

Hello all,

Happy to be able to share that the beta is now open.  If you filled in the form above then you will have access to the beta as of today.  If not, please add your information and we will be adding new participants weekly.

Thanks for your patience,

Jon

[planetargon]

Where would we see a beta invite?

[jon.white]

To find the beta, log into Moz Pro and choose a campaign.  You will see a link in the left navigation.

(missed that first time around so added it to the response)

[planetargon]

Thanks, Jon. I don't see that when I log in and choose a campaign. Do I need to sign out/back in?

[planetargon]

Update: I signed out then back in... now see the Site Crawl v2.

[Naomi_AE]

Hi Jon,

Thanks for the reply. I don' see the option. If I can be added that would be great.

[TheJayeCowle]

Thanks Jon, just signed up!

[Naomi_AE]

Hi Jon,

Any news on my above message? If I cant crawl my site i'm going to have to cancel. which I don't want to do.

[jon.white]

Hi Naomi.

Please can you email me the email address you use to log in to Moz Pro?  You can get me at jon@moz.com.  I will get you manually added.

Thanks,

Jon

[fying]

Hi, Jon-

My site (https://www.paloaltou.edu) never encountered 803 or 804 issues until yesterday's report- which all of a sudden flagged 100 pages for this!

Did the opening of the beta crawler on 1/30/17 have any affect on the live version of the crawler that could've caused pages to now get flagged as 803/804 issues?

Thanks,

Kristin

[DavidLee]

Hi Kristin

I can confirm your issue is not related to SNI or the new beta crawler as your site does not use SNI.

Outside of SNI and intermediate certificate issues, 803/804 responses will mostly be temporary at the time of the request to reach a page, which is very difficult to isolate unless you see the same URLs appear in each new report.

I wouldn't worry about the spike until the next crawl occurs where you will want to look for re-appearing URLs which will then help you isolate possible issues with your SSL configuration.

Export the CSV for the current URLs to compare with next weeks crawl.

Hope this helps

[fying]

Thanks, David!