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    4. Moz Pro, our web crawler, and sites that use SNI (804 HTTPS SSL) error

    Moz Pro, our web crawler, and sites that use SNI (804 HTTPS SSL) error

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    • etiennebeneke
      etiennebeneke @DavidLee last edited by

      Many thanks David for your effort. I will feed this information through to the server guys.
      Etienne

      1 Reply Last reply Reply Quote 0
      • John-Sharkey
        John-Sharkey last edited by

        Hello Jon,

        Any update on the new SNI fix, or the beta crawler?  Maybe a Xmas present?? 🙂

        Kind regards,
        John

        jon.white 1 Reply Last reply Reply Quote 0
        • jon.white
          jon.white @John-Sharkey last edited by

          We are testing in-house beginning next week, I don't have a sense how long this testing cycle is going to take, but this is the final stage before we launch it.  Thanks for your patience.

          John-Sharkey 1 Reply Last reply Reply Quote 2
          • John-Sharkey
            John-Sharkey @jon.white last edited by

            Absolutely... thanks so much for your work on this!

            Cheers,
            John

            1 Reply Last reply Reply Quote 1
            • spadedesign
              spadedesign @jon.white last edited by

              We have yet to see a fix for this issue or receive any word of trying the new software.

              We are going on 5 or 6 months.

              1 Reply Last reply Reply Quote 2
              • IWaldron
                IWaldron @jon.white last edited by

                Any update to this estimate? Anxiously waiting...

                1 Reply Last reply Reply Quote 2
                • Buchs-A-S
                  Buchs-A-S last edited by

                  This post is deleted!
                  1 Reply Last reply Reply Quote 0
                  • CroyalDK
                    CroyalDK last edited by

                    Any news on the SNI fix?

                    jon.white 1 Reply Last reply Reply Quote 5
                    • Senson
                      Senson last edited by

                      Would love an update. Been waiting for Moz to fix the SNI problem for what seems like ages.

                      jon.white 1 Reply Last reply Reply Quote 3
                      • jon.white
                        jon.white @CroyalDK last edited by

                        Hello!  Very sorry for the delay in response here.

                        We are planning to open up the beta to all SNI customers beginning next week.  You will get an email to the email address you use to login.  We really appreciate your patience - thank you again.

                        CroyalDK 1 Reply Last reply Reply Quote 1
                        • jon.white
                          jon.white @Senson last edited by

                          Hello!  Very sorry for the delay in response here.

                          We are planning to open up the beta to all SNI customers beginning next week.  You will get an email to the email address you use to login.  We really appreciate your patience - thank you again.

                          TheJayeCowle 1 Reply Last reply Reply Quote 0
                          • hughandcrye
                            hughandcrye last edited by

                            This post is deleted!
                            1 Reply Last reply Reply Quote 0
                            • RCVanPoppel
                              RCVanPoppel last edited by

                              Hi Jon,

                              Thank you for the updates. We've added SSL to our website in December, as a result we've now also seen the SNI issue. Is the SNI also affecting DA and PA in site explorer? Our previous DA and PA were when the site did not have the SNI issue. Just want to know if we can compare them like for like now we're on SNI. Thanks in advance.

                              1 Reply Last reply Reply Quote 0
                              • CroyalDK
                                CroyalDK @jon.white last edited by

                                Hi,

                                Really need an update on this before boarding new clients??

                                1 Reply Last reply Reply Quote 0
                                • TheJayeCowle
                                  TheJayeCowle @jon.white last edited by

                                  Hi Jon,

                                  I know you're kind of under the line of fire here but I'm getting this error too and have used that test to test the site where I'm getting this error and it looks like it's the SNI certificate indeed.

                                  Are there any more spaces to be a part of the beta testing? also, would this affect all my campaigns or will you just create a test account with that campaign where I'm getting the error?

                                  I wouldn't want to risk transferring all my clients' campaigns to a beta test platform.

                                  Hope that makes sense.

                                  I'm looking forward to hearing from you!

                                  Mariano

                                  jon.white 1 Reply Last reply Reply Quote 0
                                  • Naomi_AE
                                    Naomi_AE last edited by

                                    Hi,
                                    My site us having an SNI issue too. What is the update on the BETA test platform?

                                    jon.white 1 Reply Last reply Reply Quote 0
                                    • jon.white
                                      jon.white @Naomi_AE last edited by

                                      Happy to say we added all survey respondents to the beta today.  Let me know if you don't see the option?

                                      Naomi_AE 1 Reply Last reply Reply Quote 1
                                      • jon.white
                                        jon.white @TheJayeCowle last edited by

                                        Hello!

                                        Yes the beta is now open and I am happy to be able to add you. Please complete this form and we will add new users weekly.  https://docs.google.com/forms/d/e/1FAIpQLSeaJFsouoRBGF--pEK1MYfWJOhq6KU7NIGu6m2ZpNLnSXgsUA/viewform?c=0&w=1

                                        To find the beta, log into Moz Pro and choose a campaign.  You will see a link in the left navigation.

                                        Thanks,

                                        Jon

                                        planetargon TheJayeCowle 2 Replies Last reply Reply Quote 0
                                        • jon.white
                                          jon.white last edited by

                                          Hello all,

                                          Happy to be able to share that the beta is now open.  If you filled in the form above then you will have access to the beta as of today.  If not, please add your information and we will be adding new participants weekly.

                                          Thanks for your patience,

                                          Jon

                                          Naomi_AE fying 2 Replies Last reply Reply Quote 0
                                          • planetargon
                                            planetargon @jon.white last edited by

                                            Where would we see a beta invite?

                                            jon.white 1 Reply Last reply Reply Quote 0
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