Welcome to the Q&A Forum

Hi Cornel,

Thanks for the question!  Unfortunately OSE will not show any https links/data because our robot isn't able to crawl secured sites.  Sorry!

Sam
Moz Helpster

Hi Brendan!

Moosa was correct that the On-Page tool will let you know if you're keyword stuffing.  The section you'll want to take a look at are the High Importance Factors of the report (http://screencast.com/t/3lpHLhKhhi).  If you are spamming, the "Avoid Keyword Stuffing" alerts will show up as unchecked and the read more section will provide you with specific details.

Best practice is generally to have at minimum 4 and no more than 15 mentions of the keyword on a page.  Just a heads up that our crawler will look at the content in detail to find an instance of a keyword.  Example:

Keyword = tanning salon seattle;
Page contains phrase; best tanning salon in seattle

This would be tagged as an instance of the keyword since tanning salon seattle appears in that exact order within the phrase.

The reason we do this is because of best practices and the way we've seen this effect search engines in the past.  Since the search engines really don't tell anyone how they determine these metrics, we try to err on the side of caution to cover all bases.

Thanks!

Sam
Moz Helpster

Thanks for the question!

You're right in that we don't list the referrer URL in the UI for a normal weekly crawl at the moment.  You can still get this data if you run an export.  When you're logged into the campaign, head over to the crawl diagnostics page.  Here you should see a drop down where you can choose csv and export.  Once this is downloaded, all you need to do is sort the column for error type and scroll over for the referrer.  Hopefully that saves you a little time

Sam
Moz Helpster

Hi!

Thanks for the question.  Your rankings do look accurate in my searches.  To touch on Gordon and Matt's points, It's generally best practice to set the campaign domain off of what you're ranking for.  In your case, you're ranking for your sub (www) and have the campaign set for sub so you're ok there.  Also, there are many factors generally in play for search results.  You'll want to set a browser in incognito or privacy mode when you're conducting searches for comparative purposes.  You usually won't see an exact match in ranking data since we update once a week vs once a day or more for the engines, but you'll usually be within a couple spots of our report.

Best,

Sam
Moz Helpster

Thanks for the question!

The only time you won't see metrics for MozRank and Trust is if your site hasn't been indexed yet.  You can see whether they've been indexed by running the site through Open Site Explorer (www.opensiteexplorer.org).  Our Mozscape index updates once a month so there's a chance you'll see this on the next update, but we can't promise that you will be indexed then  You can improve your chances of being indexed by going after some higher authority links for your site.

Best,

Sam
Moz Helpster

Hi Amornpong,

Unfortunately at this time, we only support sites in a UTF-8 (English character) format.  Because of this, you will periodically run into issues with reporting data and formatting.  There currently isn't a way around this, but we are looking at adding support for more languages in the future.

Best,

Sam

Moz Helpster

Thanks for the question Ryan!

It looks like we haven't indexed your site yet which is why you aren't seeing any data in the Link Analysis section of your campaign.  We update our index on a monthly basis so there is a chance you'll see this data with the next refresh, but we can't guarantee you'll be indexed then.  On place you can check out for link data in the meantime is Majestic SEO (www.majesticseo.com).  I typed in your domain and got some data reported back.  Let me know if you have any other questions and sorry for the inconvenience!

Sam
Moz Helpster

That's awesome

Although I can't give you an ETA on when the site may be localized or designed to support non UTF-8 character sets, I do recommend you placing this i our feature request forum (https://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests).  This way our product team gets an idea of what the interest looks like.

Best,

Sam
Moz Helpster

Hi Kasa!

Generally, I'd recommend sending anything billing related to help[at]seomoz.org.  That way it remains more confidential and gets a quicker response.

Regarding the listed country on your invoice, this is something that is automatically filled in by our payment processor.  I'm more than happy to pass along the feedback to them on your behalf, but in the meantime, I've updated the account to reflect Serbia as the country.  All of your previous invoices should now be updated to show this and are accessible on the billing and subscriptions page of your account settings.

At the moment, the app and reports are only supporting UTF-8 based character sets, but we are looking at expanding that in the future.

Thanks!

Sam
Moz Helpster

You never know, it could happen

I've pinged our developers to see if there is good work around for this and will let you know if there is one.  That way you can continue getting good use out of the tools.  As far as other engines, we're only focusing on the big 3 right now but there's always a chance of us expanding to other engines in the future.  Another great one for the feature request forum!

Sam
Moz Helpster

Thanks for the question!

The app currently doesn't support the use of non UTF-8 (English) character sets which is why you're running into this issue.  At this time, there's also (unfortunately) no easy work around for this.  We've been hearing this come up more frequently as we grow and it's definitely something that's on our radar.  While I don't have a definite ETA on when the app might be updated, I'd recommend that you submit this in our feature request forum (https://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests).  The more we hear about it, the better chance it gets put into or bumped higher up in the product queue

Best,

Sam