Welcome to the Q&A Forum

Hi Stuart!

This is Megan from the SEOmoz Help Team.  Your question is a great one!  While we won't be able to crawl your site in OSE, we will be able to crawl links going to your site, which are used to calculate our metrics.  So, in other words, the metrics in your competitive link analysis will be accurate.  You can also check out www.opensiteexplorer.org for more details on these links.

I hope this helps!  Please let me know if you have any other questions.

Hi kadesmith!

This is Megan from the SEOmoz Help Team.  If you want to remove a report that you're not interested in, you can click on the keyword and choose the option to 'stop running weekly'.

Also, you can always manually generate reports for any URL and one of your keywords. Simply go to the Report Card tab in the On Page section, and cut and paste or type a new URL into the URL drop box. Then select your keyword from the drop down and select "Grade My Optimization." After that, you can tell the Web App to start tracking that combination in the future by selecting the option to 'run this report weekly', and you should start seeing weekly reports. I hope this helps!  If you have more questions about On-Page reports, you can check out this help resource here:  http://www.seomoz.org/help/on-page-reports

Cheers!

Hi Everyone! This is Megan from SEOmoz. Just thought I'd chime in here  with an update.  Right now we suggest letting other people know you're login information if you'd like them to have access to your campaigns. We know this isn't ideal, though, so we are working on a multi-seat option. This should be ready within the next few months, so keep an eye out!

Hi Kyle,

Great suggestion!  I'll pass it along to the team to see if sometime down the line we can add "meta refresh" to the crawl notices section of the web app.

Also, did you know we have a feature request forum? It's a great place to share your ideas. Other people can vote on them and it will help us determine priorities. You should check it out: http://seomoz.zendesk.com/forums

Hey Kasa!

Thanks for getting back to me! I just talked to Chiaryn (who answered your support ticket) and we actually found out that the on-page report card campaign tool not updating on demand, as you mentioned, isn't the intended behavior. It should be updating when you click on 'grade my on-page optimization'. We want to fix this, but we haven't heard back from any users when we've made the request for examples of changes they've made that aren't getting reflected in the report, so it makes it difficult to forward on to our engineers. If you could follow up with Chiaryn with examples, we would be oh so grateful!

Thanks again!

Hello all!  I'm really sorry to hear about the inaccuracies with rankings for google.co.uk.  We are aware of this issue and should have a fix in place by the end of next week.  If you're still seeing issues after next week, or you would like us to take a look at your campaign in the meantime, please let us know by submitting a ticket to help@seomoz.org.

Sorry about any inconvenience this causes!

Hi Tim!

This is Megan from the SEOmoz Help Team.  We definitely plan on adding multiple logins at some point, but we don't have an exact eta.  We're hoping for sometime in Spring of 2013.  You can keep an eye on this thread from our feature request forum for updates:  https://seomoz.zendesk.com/entries/20199538-is-there-a-way-i-could-add-another-user-to-access-my-pro-account

Hey Enam937!

We've run into the same issue here at Moz. Unfortunately, only individuals can create groups on Facebook. What we've done in the past is created groups under one persons page, then given everyone on our community team admin access so we would all own the group. We also made sure to include our brand in the group name and made the photo of Roger so people could recognize it as Moz, then we posted the link to our company page to get people to join. While it's not an ideal solution, it's the only way to go for now. Hopefully Facebook will let companies/non profits create groups one of these days!

Hope this helps! Let me know if you have any questions.

Hi Robin,

This is Megan from the SEOmoz help team.  I thought I would just jump in here to clarify what will happen when you connect your new GA account.  Unfortunately, by connecting a completely new account, you will lose any GA history that you've accumulated thus far.  The history in the traffic data section, though, only goes back one month, so you won't be losing that much information.  Within a month of your new account being connected, you'll have the same amount of historical data as you did with the old GA account connection.

I hope this helps!  Please let me know if you have any other questions.

Hi OliverVT,

This is Megan from the SEOmoz Help Team.  Vehe has got it right!  Please send your information for the campaign that's giving you PDF troubles over to help@seomoz.org and we'll look into it asap.  

Hey everyone!  This is Megan from the SEOmoz Help Team.  I really like the discussion that's happening here.  There are some great points coming from all sides!  I thought I'd just chime in with a couple of quick things.    First off, if you're ever seeing any discrepancies with our tools, please PLEASE send your information with examples over to help[at]seomoz.org so we can look in to it.  We definitely want to see what's going on and make sure it's not a bug that could potentially be affecting a lot of customers.  Secondly, it sounds like everyone is getting a different benefit out of PRO, which is great to see because there are a lot of different tools and it can be hard to focus on all areas at once.  The important part is that you feel you are getting some benefit out of your subscription.  Learning to get the most out of our tools can be tricky, and we're working on making these benefits more clear.  One way is through our new Wednesday Webinars, which is a weekly 30 minute webinar with an in depth focus on an individual tool.  We just posted the last 3 recorded sessions today, so check them out if you have time:  http://www.seomoz.org/dp/wednesday-webinar.  We've also been working hard on creating content for our help hub:  http://www.seomoz.org/help.  You can watch quick videos on how to use our tools, read about their features, and find out some PRO tips.

I hope this is helpful!  Thanks everyone for your contributions.  

Hi there! This is Megan from SEOmoz. I just checked out your campaign and I also did a search for  "logo inspiration". I found your site currently ranking at #31 in Google US, but as mentioned in the other answers to this question, this ranking can fluctuate.  Your next update is scheduled for this Saturday and I suggest checking your campaign rankings versus google on the same day as your keywords are updated. If you're still seeing any discrepancies, shoot us a message at help@seomoz.org and we'll look into it asap!

Cheers!

Hi Jean-Louis! This is Megan from SEOmoz. You're right that the number of pages getting crawled has dropped to 1 because of the change from www to non www. Unfortunately, you'll need to start a new campaign for thespin.be. The tool doesn't allow the domain of a campaign changed once it's setup. It's limited in that way, because if the parameters of a campaign were constantly changing, it could make it extremely difficult to interpret historical data in terms of why progress was or wasn't made.

On the bright side, you can archive your current campaign so that you'll have all of the historical data for reference. Also, archiving doesn't take up a campaign slot.

I hope this helps!

Hi Jazavide!

This is Megan from SEOmoz. Sorry about the troubles finding your duplicate URLs! If you click into the duplicate content error, there's a section that says 'other URLs' with numbers that you can click on. Here's a screenshot: http://screencast.com/t/617gjHQFx34

Once you click on these numbers, you'll be able to see the URLs that are duplicates.  You can also find this information by exporting your crawl diagnostics to a CSV: http://screencast.com/t/dS0ptEPx

We also have a great resource for learning more about the crawl diagnostics section of your campaign in our Help Hub: http://www.seomoz.org/help/crawl-diagnostics

I hope this helps!

Hi Alan,

This is Megan from the SEOmoz Help Team.  Sorry about the problems accessing your keyword history!  If you're still encountering this issue, can you send a message with specific keyword examples to help@seomoz?  We'll help you out asap!

Hi Maurizio,

This is Megan from the SEOmoz Help Team.  The information in the on-page report card will update weekly.  If you'd like to see results right away, though, you can use our stand alone tool for the most up to date information: http://pro.seomoz.org/tools/on-page-keyword-optimization/new

I hope this helps!

Hi Simone! This is Megan from SEOmoz. Your best option to see what  bots have crawled your site and when is by checking your server logs. If our bot came through, you'll see our useragent 'rogerbot'.

Hope this helps!

Hi danfk,

Daniel's response is exactly right (thanks Daniel!).  We don't offer that feature at this time, but I'll definitely pass your request on the team to see if it's something we can add down the line.

Also, did you know we have a feature request forum? It's a great place to share your ideas. Other people can vote on them and it will help us determine priorities. You should check it out: http://seomoz.zendesk.com/forums

Please let me know if you have any questions!

Hi Arfath,

This is Megan from the SEOmoz help team.  Sorry about that error message!  It looks like it was happening for keywords that hadn't updated yet, but I've gone ahead and manually pushed them through so you shouldn't be having this problem any more.  If you are, please send us a message to help@seomoz.org and we'll look in to it asap!

Cheers!

Hi there! This is Megan from SEOmoz.  The On Page Tool only automatically runs reports on pages that are already ranking in the top 50 for one or more of your keywords. Thus, your On Page Rankings Reports update after your rankings update each week. If you have no pages ranking in the top fifty, then you'll have no automatically generated On Page Reports. If you have 30 pages ranking in the top fifty, then you should have 30 On Page reports.

You can always manually generate reports for any URL and one of your keywords. Simply go to the Report Card tab in the On Page section, and cut and paste or type a new URL into the URL drop box. Then select your keyword from the drop down and select "Grade My Optimization." After that, you can tell the Web App to start tracking that combination in the future, and you should start seeing weekly reports. You can learn more about on page reports here: http://www.seomoz.org/help/on-page-reports

I hope this helps!