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Hi Jake,

This is Megan from the SEOmoz Help Team.  We definitely plan on adding Google+ to the campaign social section in the near future (sorry, I don't have an exact eta).  As for other social networks, we're hoping to at least start including some kind of integration with our tools.  You can follow this thread from our feature request forum for updates:  https://seomoz.zendesk.com/entries/20901363-g-linkedin-youtube-integration

Cheers!

Hi Robert!  This is Megan from the SEOmoz Help Team.  Unfortunately, we don't have a share of voice feature.  Sorry about that!  I think this is a great idea, though, that would be perfect to post on our feature request forum: http://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests

Thanks!

Hi Cristin,

This is Megan from the SEOmoz Help Team.  I'm really sorry that your rankings haven't updated.  This is a bug on our end that our engineers are working on fixing.  We hope to have it back up and running again  soon!

Cheers!

Hi David,

This is Megan from the SEOmoz Help Team.  You can view historical ranking graphs, like the one that Maurizio attached, by clicking on any of your keywords within your campaign.  You can also export your entire ranking history to a CSV from the export box at the top of the rankings page.  I hope this helps!

Hi Adam! This is Megan from the SEOmoz Help Team. It looks like Joel responded to your ticket on November 26th. Maybe it went to your spam folder? Here's what he wrote:

"Hey Adam,

Thanks for reaching out. 
First off, I would encourage you to post your question to our Dev Discussion forum: http://seomoz.zendesk.com/forums/293196-developer-discussion-group. Our engineering community monitors that and you will probably get a response within 48 hours.

We prefer to do any API support through our forum because that way other people in the community can benefit from the discussion. Making the support scalable allows us to keep offering the API as a free service. I hope you understand.

That being said, I would spend more time reading through the APIwiki. This page: http://apiwiki.seomoz.org/response-fields explains more about the different response fields you're going to see.

Looking forward to seeing your post in the Dev Discussion group!

Best, 
Joel"

I hope this helps!

Hi Andrew! This is Megan from SEOmoz. You can get rankings for your competitors by adding your competitors information in the campaign settings section (which you can find under the PRO Dashboard). It looks like you do have this set up for 1 campaign, but the rankings haven't updated yet.  I noticed that you've opened a ticket with us regarding your rankings not updating, so I'll make a note to also check on your competitors' rankings to make sure they update too. Sorry for the troubles!

Hi David! This is Megan from SEOmoz. You could really set up your campaigns either individually or as a root domain - it just depends on what you think would work best for your needs. Here are some pros and cons, though, that will hopefully help you reach your decision.

Root Domain -

Pros: 1. Might be easier for you to have everything in one spot rather than clicking between campaigns. 2. If you have the same keyword you want to track for everything then you would only need to enter it once as opposed to adding it to each campaign (and thus taking up several keyword spaces out of your allotted 300 instead of just 1)

Cons: 1. You're only given 3 competitor comparisons, so it would be pretty limiting if you have several competitors you want to track against

Individual campaigns -

Pros: 1. You can track up to 3 competitors for each campaign so you would be able to keep an eye on the direct competitors for each service. 2. It might be more convenient to have all of the data separated out to create clear lines between the services.

Cons: 2. It would takes up a lot more campaigns slots

I hope this helps at least a little bit! If you want to send us your specific URLs so we can take a closer look, feel free to send them to help[at]seomoz.org.

Thanks!

Hi Cuyler! This is Megan from SEOmoz. I'm really sorry, but unfortunately, we can't change the day for crawl and ranking reports. The reporting days are all based on when your campaign is set up and can't be changed at all. Hopefully one day we'll have this option, though!

Cheers!

Hi rfwood! This is Megan from SEOmoz. From what you've written in your question, it sounds like example.com would be your best bet. By setting up a campaign as a root domain, we'll be able to track all of your subdomains, including blog.example.com.

Hope this helps! If you have any other questions, please let me know!

Hey there! This is Megan from SEOmoz. Great question! So, the drastic difference in the number of links is because we'll only show you the top 25 links per domain. Our API that we use for OSE currently has a total limit of up to 100,000 links for any domain, so we only show the top 25 because if, for example, someone has 500,000 links and most of them are from the same domain, then we wouldn't want to fill up all 100,000 links with the same domain information and leave out links from other important domains. Instead, we'll only show the top 25 based on page authority so we can show the links from other sites without the same domain taking up all 100,000 spaces. In other words, we want to show you your link diversity.

I hope this helps explain things! If you have any other questions, let me know.