Welcome to the Q&A Forum

Hey David! I see you've only asked one question in pubic Q&A though... you should give it a shot! I think you'll be surprised by the responses you get here as well.

Hi Eric,

In regards to the questions being answered in public Q&A by staff, everyone who currently answers questions in Private Q&A, will now be spending their time in public instead. We're not discontinuing Private and then removing all of the staff, but simply moving their time over to public instead.

Thanks!

Jen

Hi! I think Keri did answer that in her original post by mentioning that it's simply not scalable for us anymore

Hi Jeremiah,

To my knowledge, I don't believe we've avoided this answer. We've been pretty upfront letting everyone know that Google revoked our access to their API and have not told us why. We don't believe we'll be getting that data back, so we are actively seeking other sources of data. Right now, we're checking out correlations with Bing to see if their data will work for us.

We appreciate your patience and as soon as we have a good solution, we'll definitely be letting everyone know.

Thanks!

Jen

Hi Kathy,

Raven made a decision to stop showing ranking reports on their own, I don't believe they had to give them up (as far as I know). We currently don't have any plans on changing our services, but we did recently ask folks to help us understand what data is most necessary for them: http://www.seomoz.org/blog/which-data-matters-most-to-marketers-take-the-survey. It'd be great if you could fill that out as well.

Thanks!

Jen

No worries at all! Our Q&A search isn't quite as robust as we'd like it to be. Have a great day!

Hi Matt!

As we've stated in previous threads, right now we don't have any plans to change our product. We're listening to what the community has to say and hope to have more information on the subject soon.

Thanks!

Jen

I hope you do as well! Let us know what you find.

Hi Bob! Matt from BuzzStream reached out to me and asked me to post this for him:

Hi Bob,
Matt from BuzzStream here.  The prospecting tool can be a little 
bit tricky the first time you use it - let me see if I can help.

The prospecting tool looks for link opportunities based on link 
building queries.  For an ecommerce site, you'd want to look for 
product review opportunities, blogs that accepts guest posts, 
and product review opportunities.

For guest posts related to your industry, you probably want to 
look for something like:
[MDKW] "write for us"
[MDKW] inurl:category/guest

(MDKW is a market defining keyword, as defined here - 
http://dejanseo.com.au/market-defining-keywords/)

For product reviews, you'll want to use searches like:
[product name] intitle: Review

These product reviews are particularly excellent for ecommerce 
sites, because they both a) link to deep pages, and b) can drive 
traffic that converts.

If I were running an ecommerce site, I'd also look for links page 
to do some broken link building, with queries like:
[MDKW] links
[MDKW] Resources

Russ Jones wrote a comprehensive post on broken link building here 
on the SEOmoz blog - 
http://www.seomoz.org/blog/the-broken-link-building-bible

We at BuzzStream also put together a blog post and a video about 
how to use them:
http://www.buzzstream.com/blog/how-to-find-great-opportunities-
with-the-buzzstream-prospecting-module.html
http://www.youtube.com/watch?v=8YSIoYL5iXc

Hope this helps - feel free to email me at matt (at) buzzstream 
dot com with more questions.

Thanks
Matt

Hi Dan! I don't know of any that are specifically like Followerwonk but I know there are several out there that do various things. When I was looking for the two that I know of (Pinerly & PinReach) I came across this post which looks quite helpful (and fairly recent): http://mashable.com/2012/09/21/pinterest-analytics-tools/. Hopefully this will help! I'd love to hear back if you decide to go with one of those tools.

Hi guys! For now we don't have any plans to change our ranking tools because this information is valuable to our customers. Plus it really is public information that is relevant to their business and they should have the right to access that. We are however looking at various alternatives and will be actively engaging with PRO members and the general community for a long-term solution. Be sure to watch the blog for more info!

Thanks,

Jen

Hi Jarno, sorry about the confusion there! We actually have a ticket in the queue to get this fixed, so we're definitely working on it! I've asked an engineer to let me know which one is correct, and will update this thread when I hear back. I have been assured though that we are capturing all of the MozPoints, so not to worry! Most likely it's a caching issue where one is pulling up-to-date numbers, and the other is pulling a slightly cached number. I'll add more info when I have it.

Thanks!

Jen

Hi!

Those are great suggestions, we really do try to keep everyone as informed as possible. We have an issues/error box in the PRO tools area that we update if that particular tool is down or has issues. Sadly we don't have anything like that in the Q&A area but I think that's a great idea. We have a number of small issues such as the Mozpoints one going on with Q&A and we are continually working to fix these. With a "built from scratch" app such as Q&A it has a lot of nuances that seem to come up, and when we find them, we fix them.

I apologize for not making it clear that there was an issue with Mozpoint numbers being off, as it wasn't a problem with a specific tool and didn't stop folks from getting work done we didn't prioritize the messaging. I know it's a big deal to many people though so we'll work on a better way to message that in the future.

Thanks!

Yes, that's what happens when someone gets more downvotes than they have upvotes. It doesn't happen often, but it can definitely happen.

Hi everyone,

We've just updated the Known Issues page and I wanted to reiterate what Nick said over there:

Hey everyone! Some good news from our engineers.

1. Keyword Difficulty is back up for Google.
2. Rankings are in good condition. We have identified and are in the process of fixing the calendar icon issue.  Most campaigns should be fixed late tonight. However, some locales are not available yet.
3. Rank Tracker is still a little sick, but we hope to have it up soon.

Thanks for the patience everyone.- Nick

Yes, we are! I don't have a definitive date, but those two are at the top of our list most definitely.

Thanks!

Hey guys! Thanks for jumping in here. You definitely bring up a good question and the answer is unfortunately that right now you can't change that. We do have a number of issues in the queue to be fixed, and I'll check to see if that's in there as well.

Sorry I don't have a better answer right now!

Jen

Hi Aditya,

I actually went in and did a quick crawl of your site and it only found these 5 pages:

http://www.practo.com/
http://www.practo.com/
https://www.practo.com/health/signup
https://www.practo.com/health/search?searchfor=doctor
https://www.practo.com/health/search

Obviously we've gotten past those 5 pages if we've found 23, but the way the site is set up may be taking us longer than normal. I'd say give it one more week, then perhaps you may want to also look at other crawling tools to see if they're able to get to your pages. If it's a consensus that they're having a hard time, you may want to add some paths from the home page to get into deeper content.

Hope this helps!

Jen

We actually take quite a few precautions so that we're not actually searching from Seattle.