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Browse the forum for helpful insights and fresh discussions about all things SEO.
Hola Domingo!
Las instrucciones para reconectar Google Analytics:
Dejame saber si eso funciona!
Gracias 
Jen
Hi Randy, mind sending us details of your account and keywords here: http://moz.com/help/contact. That way we can dig in and see what's going on.
Thanks!
Jen
Hi James! We're having some issues right now with email, but if you send us the details of your campaign here: http://moz.com/help/contact, we'll dive in and get things sorted for you.
Thanks!
Jen
Hi Denis,
I'm curious to know if others are experiencing this as well. I just tried a few different keywords, and all my reports are working ok. I'm wondering though if it's your specific keywords? You might want to send us more details here: http://moz.com/help/contact. So we can look into it in more detail.
Regarding the zero exact volume, remember the numbers in there are coming from Bing.
Jen
Hey Eric,
That is a great suggestion! We're going to be talking this week how about how to improve that experience, and I'll be sure to bring this up.
Also, the help alias, as well as the form mentioned above are both working now.
Jen
Hi Eric,
Thanks for reaching out, our goal has always been to help our customers as quickly and efficiently as possible, while always staying TAGFEE throughout. I can completely understand your frustration here, and interestingly enough we've been talking as a team about how we can ensure that contacting is as easy as possible, and ensure that we're able to still give the best service possible.
Normally emailing us at help@moz.com, or submitting this form: http://moz.com/help/contact, will always do the trick. This weekend however we experienced some server issues which seemed to cause many of our help emails to bounce, and right now we're hearing that many folks are getting a response saying our mailbox is full. 
We're feverishly working hard to get this resolved, because we do care deeply about the customer experience.
I've assigned your question to our Customer Service Manager, and will ping him about it as well. We'll update this thread when we have more information about the mailbox quota issue. At that point you will be able to send an email with the specific issues you're having.
Thanks for all your patience, and for bringing the issue to our attention! If we don't know about it, we can't fix it.
Have a good day!
Jen
Hello! I believe this is part of a current known issue. Follow the instructions below to get this fixed up:
My Google Analytics profile won’t stay connected to my campaign and/or I am missing profiles in my GA Settings..
Luckily, our engineers updated this on 10/16/13. The below process should fix this issue for you.
Please let us know if this doesn't work.
Thanks!
Jen
Ok, everything is back up and running. If you have any additional issues, feel free to email us at help@moz.com.
Thanks,
Jen
Hi Aaron,
The servers and everything is humming along again. Let us know if you're still having any issues.
Jen
Hey everyone, just wanted to let you guys know where we're at. Wowrack is now having maintenance for the next 8 hours, and our folks will be monitoring things throughout the night. We're frustrated by all this as well, and will let you all know things have fully stabilized.
Thanks,
Jen
Hi Sabrina! Your best bet is to shoot us an email at help@moz.com with the specific site you're trying to add and perhaps a screenshot so we can see what's happening.
Thanks!
Jen
Hey Mike,
This is definitely an odd one, and I believe it's something specific to your campaigns. You did the right thing by sending in an email with the details. Our team is working through the queue, and we'll get in and check it out. Did you make sure to specify which is the problematic campaign in your email?
Thanks!
Jen
Hi Jason! I'd definitely recommend looking at PageAuthority and DomainAuthority as PA is much higher correlated with rankings with MozRank or MozTrust. And you can get PA from the regular reports download in Open Site Explorer. Let me know if you have any additional questions!
Thanks,
Jen
Hi there! Depending on what happened (perhaps the account was suspended?), the campaigns probably just got archived. In order to fix it, follow these steps:
Go to your Campaigns section: http://pro.moz.com/campaigns
At the top of the page there is a "Archived Campaigns" Tab, give it a click.
From here, you should easily be able to "activate" your campaigns.
Let me know if that helps!
Jen
So sorry about that! It's a known issue that's been fixed, but you'll need to follow the below process to fix this issue for you.
Let me know if that helps!
Thanks,
Jen
Hi folks! For people who are wondering what the answer here is, I grabbed this from our FAQ post we recently published: http://moz.com/community/q/trending-bugs-in-moz-analytics
Where did my Campaigns Go?
Whenever your account is suspended, your campaigns are archived. The good news is that reviving archived accounts is really simple.
Go to your Campaigns section: http://pro.moz.com/campaigns
At the top of the page there is a "Archived Campaigns" Tab, give it a click.
From here, you should easily be able to "activate" your campaigns.
Hi James,
Thanks for checking in! We're definitely finding that it's taking closer to a week for the campaigns to pull in all the data. If after a full week, you're still not seeing anything, send us your info here: http://moz.com/help/contact and we can dive into your account and see what's up.
Thanks!
Jen
Hi Alex, a great place to start is to check out our Help Hub: http://moz.com/help/guides/getting-started.
Hi Lara! Yes, we'll definitely have a video bundle for this year's MozCon videos. We've just finished editing the videos and we're now working on getting them all set up and open to purchase. They should be available by the end of the month. I'll be sure to go back and update this post when they're live!
Thanks for asking!
Hey Jesse, let's keep appearance out of the conversation. That shouldn't have anything to do with anything.
Thanks!