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    4. Why hasn't my site info shown up yet?

    Why hasn't my site info shown up yet?

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    • JamesMason
      JamesMason last edited by

      I set up a campaign a few days ago (middle of last week) and the information still hasn't shown up. I figured that analytics were gathered weekly so I let it sit until Monday, but it still tells me to check back in 24 hours.

      Thanks for your help! Love the suite, by the way - lots and lots of great tools and easy enough to let my client see what's going on!

      1 Reply Last reply Reply Quote 0
      • polarking
        polarking last edited by

        It seems that sometimes it takes a little longer with new campaigns. I know it sounds simple but you may want to verify the campaign is set up correctly a simple typo can set you back. It is a great product hope you like it

        1 Reply Last reply Reply Quote 0
        • missingmojo
          missingmojo last edited by

          I thought it was just me, but yes Two campaigns setup end of last week and still the notice 'check back in 24 hours' must admit i don't see what apart from the nifty looking interface the difference between the working SEO moz and the now not so working moz analytics's?

          Are they any videos on how to best setup the new moz suite?

          regards

          Alex @missingmojo

          jennita 1 Reply Last reply Reply Quote 0
          • jennita
            jennita @missingmojo last edited by

            Hi Alex, a great place to start is to check out our Help Hub: http://moz.com/help/guides/getting-started.

            1 Reply Last reply Reply Quote 0
            • jennita
              jennita last edited by

              Hi James,

              Thanks for checking in! We're definitely finding that it's taking closer to a week for the campaigns to pull in all the data. If after a full week, you're still not seeing anything, send us your info here: http://moz.com/help/contact and we can dive into your account and see what's up.

              Thanks!

              Jen

              JamesMason 1 Reply Last reply Reply Quote 1
              • JamesMason
                JamesMason @jennita last edited by

                I ended up turning off the campaign and restarting it. Worked like a charm.

                1 Reply Last reply Reply Quote 0
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