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Thanks for reaching out to us! I'm investigating this now and responded in the ticket we have open. We should be able to track down your listing once we locate the email address and login used during the purchase process. I look forward to assisting you.

Hello Lumina, it looks like the Google Analytics connection token in your campaign was broken, so I ran a fix and you shouldn’t run into this error anymore. If you do, make sure to write help@moz.com and we will try to quickly resolve this for you. Thanks for reaching out to us!

Hi this is Abe from Moz Yes, that appears to be the culprit in this case. The Google Business page and facebook page must display an address for us to validate the listing. I hope this helps!

Hello Paul, you can certainly set up individual subfolder campaigns for sites like www.example.com/music. Is this the format you are referring to? If so, yes, that will absolutely work well with Moz.

Hmm, I haven't seen this type of disconnection issue before. Can you send the campaign address and name to help@moz.com so we can take a peek at this? We will have to dig in a bit to find the exact cause.

Send the CSV and name of the campaign to help@moz.com. We would be happy to take a peek and find the cause here.

Usually, numbers works really well with our CSVs. Do you have the most current version?

Great answer Garret! Moz Local provides a little bit of a different service than Yext, by updating the core data aggregators that the primary local search engines rely on for their baseline data. While we are not a direct competitor, we certainly do offer a similar service.

You are correct that we are not able to over ride Yext quite yet. While this does seem odd, we do have a way to bypass what is already in place.

Moz Local is meant to be an alternative to Yext, at a lower pricing point. By updating the core data aggregators that the primary local search engines rely on for their baseline data, we try to set ourselves a part from other alternatives.  If you choose to cancel your Yext account and use Moz Local to publish your listings, we can establish listings on all the partners in our network—but we cannot override your existing listings with some of our partners if you're managing them separately.

We're not sure of the exact steps Yext takes when you cancel an account with them, although Nyagoslav Zhekov wrote this recent case study (http://www.ngsmarketing.com/dawson-family-faith-learning-hard-way/) about the impact of this decision. We can assure you that we'll immediately publish your listings to the sites they don't cover and all the other sites in your network once you start using Moz Local.

Hello Marc, thanks for reaching out to us! To alleviate this, log into your Campaign, go to Campaign Settings and disconnect the current Google Analytics account. Immediately reconnect the Google Analytics profile and your data should return to normal. If not, email help@moz.com so that we can make sure this isn't a deeper issue. I hope this helps!

That is a great question! When you cancel, from here: https://moz.com/subscriptions , we archive your data automatically. This means that you can come back at any time a re-active those campaigns right where you left off This is the way we "pause" the membership for you. We hope to see you back soon!

Hello George, I'd love to help! That 799 number you are seeing is the Total Linking Pages number, meaning external pages from other websites linking to you, as well. After peeking at your site, you do in fact only have 70 Internal links in your site. I hope this helps!

Hello, this is Abe from the Moz Help team. After our reported fix in your latest support ticket, you will see correct crawl crawl results in your next weekly update

It looks like the billing page is back up- can you try this from another browser as well? If you get the broken page in another browser, please write in to help@Moz.com so we can make sure this isn't an issue with your account. Sorry for the trouble!

Hello Martin, we are so sorry about the trouble you are having with keywords during the campaign creation process. Try skipping that step, and going into the Campaign Settings and adding the keywords afterwards. Does this work? If not, please write to help@Moz.com and ask fro Abe, so I can dig into this a bit further without us having to share private account info on this forum.

Hello Paul, I'd love to help! There seems to be a big delay with our crawler and the site you are trying to create the campaign for, which might take some digging in. Can you email help@Moz.com with the same info so we can create a support ticket for this? This way, we can best support you and investigate the cause. We look forward to hearing from you!

Thanks for the heads up! I am guessing this was temporary, as our billing page is up and running right now. If you are still seeing issues, try logging in from another browser. If you still see this, email help@Moz.com and we will absolutely help you get to that page.

Http://pro.Moz.com/campaigns will also link you directly to the older version.

Hello Tom, this is Abe from the Moz Help Team. I'd love to help! First, you will need to set up a new campaign and archive the current one if your primary campaign domain is incorrect. Right now we do not have the option to customize a campaign's main domain settings.

Second, https:// is not available for competitor sites quite yet. We hope to add this capability and I apologize for any inconvenience.

If you have any further issues, reach out to the Moz Help team at help@Moz.com. Ask for Abe.

Hello Laura, thanks for reaching out to us! The is Abe from the Moz Help team and I'm hoping I can lead you to the right place. Since I will need to look at your campaign and most likely your html, let's create a ticket for this so we can dig in and find the cause. Please email this issue to help@Moz.com and ask for Abe in the subject line. Include your campaign name and the site in question.  I'll pick up from there and get this figured out. I look forward to hearing from you!