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Hello Brian, thanks for the heads up! This is Abe from the Moz Help team. I hope I can help.

1. The page you are trying to grade has a pop up with a Yes or No question, that our crawler can't get past. Make sure to use the on page grader tool with pages that do not have pop ups or mandatory questionnaires that show up when you go to the address. We do hope to add the ability to bypass these in the future.

2. Make sure you are tracking the exact url that your competitor is ranking for in Google. If your competitor ranks for www.example.com and you have example.com (non-www) in your settings, we will not be able to display the correct results. Make sure to indicate the version you notice them ranking for in Google, in your campaign settings.

I hope this helps! If you need any more help or have questions, please write in help@Moz.com and ask fro Abe

This absolutely sounds buggy to me. Thanks for the heads up! Can you send this explanation of the issue with the CSV attached to help@Moz.com? From there, we will peek at this with our engineers and figure out the cause of the inconsistencies and conflicting data.  The fact that it doesn't happen with every item is definitely an indicator that something is weird.

Sorry about your campaign setup troubles! Try from another browser and let us know if that works. If you are still stuck, please write us at help@Moz.com so that we can troubleshoot your account and campaign. I'm sure we can get this figured out quickly

Thanks for letting us know! I went ahead and ran a fix for you in one of our admin tools and everything seems to be working now If anyone else needs help getting their GA connected, make sure to email Help@Moz.com and we can look at that for you right away. Have a great week!

This might be a browser issue. Can you try Firefox or Chrome and possibly try logging in through  http://proxy.freya.moz.com/ instead of Moz.com. One of these methods should help! Make sure you have pop up blockers disabled.

Thanks for the heads up! Since billing matters are usually best resolved via email, I'll reply to the email we had going. You will hear from me in a few minutes

After peeking at your account, it looks like the Campaign settings for that second campaign do not have the Twitter and Google+ data stored. If you can enter those again into the settings, we should be able to track that data. The social data for the first campaign seems to be working well. If you are still having trouble, make sure to let us know by emailing help@Moz.com so we can dig into the issue with you. I hope we can help!

Hello Paul, thanks for reaching out to us! If everything has been redirected properly, Roger will crawl the new version of your site with your next weekly crawl. If we miss something, please email help@Moz.com and we will help you out as quickly as possible. Have an amazing week!

Sorry about that, I'm sure we can get this figured out. Send the web address you are trying to use and paste the above response in an email to help@Moz.com. This way we can take a deeper look at your account and figure out why this is taking place. Hope to hear fro,m you soon!

Hello Jeannie!  This is Abe at Moz. Fresh web explorer is an awesome tool and I have just the thing you need: http://moz.com/help/guides/research-tools/fresh-web-explorer. Click the How To tab and we will guide you through the process. The alerts will be sent it the address associated with your Moz account Have fun with Fresh Web and write help@Moz.com if you have any issues getting that set up. Enjoy your week!

Thanks for reaching out to us! I will attempt to clarify the differences between the two. OSE shows that specific page's link metrics at the top where you are seeing those numbers under "Page Link Metrics" (in this case, the home page for that domain). Mozbar shows the metrics for that entire domain, which is not something we display in the information at that top area of OSE.

To get information on the links Mozbar is finding, you can export the CSV from OSE and make sure to include 'All links from the entire root domain" from the drop down options before exporting that report. This will show you 25 links per domain, giving you much more information then you are seeing in the top display metrics of OSE. I hope this helps!

I'll respond to your ticket now, we are working on improving the timing of our billing system now and I apologize for the confusion. Never hesitate to write in directly to help@Moz.com for anything billing related and we will certainly get back to you as fast as we can, we promise.

We may not have found all of the links quite yet and I'm guessing our next big update (scheduled for June 18th) will find those links. If not, reach out to help@Moz.com and we will dig into this.

Sorry about that Patrick! Send the cvs with the description of your errors to help@Moz.com and we will help you get that uploaded. Usually we can figure this out pretty quickly.

Sorry about that, Betrand. We are working on the fix now and you should see the Crawl test tool working again by the end of the day. If you are still having issues in a few hours, please email help@Moz.com so we can add you to the queue of users to notify once we've had this fixed.

Hello, I apologize for the trouble you are experiencing with your connection to GA in your campaigns.  If you can write in to help@Moz.com, ask for Abe and provide the name of your effected campaigns and email address on your Moz account, I will run a fix that should take care of this quickly

Hello Khem, sorry for your trouble with Google Anlytics syncing properly with Moz.  If you can write in to help@Moz.com, ask for Abe and provide the name of your effected campaigns and email address on your Moz account, I will fix that right up for you!

Sorry for the outage, I am guessing this was either a part of our site being down when you tested this or your server/firewall not liking our site. Try logging in through http://proxy.freya.moz.com/ and let me know if that helps. Sorry you are unable to access the site, I'm sure we can get this to work for you

Hello! Yes, our crawl test tool does work with most mobile sites. I confirmed this earlier this morning as well for a member I'm working with at the moment.  If you are having trouble with the tool, feel free to contact help@Moz.com with exact page examples.

Sorry for the trouble James!

Rickus, you are correct.

One way to alleviate that is to disconnect and reconnect the connection:

• Head to your campaign settings by clicking the button on the right-hand side of your campaign: http://screencast.com/t/V01YCyARn
  -Click the pencil icon next to the Google Analytics section of the settings page: http://screencast.com/t/TYMEMb4UI
• Disconnect your Google Analytics connection: http://screencast.com/t/psmFgYkOm74R
• Go back to your settings page and click on "connect account." Please make sure you are logged into the GA account that has admin access to the GA profile for the site you are tracking for this campaign.
• Hurray! This should let you grab the most current traffic data!

If this does not work, we will have to try a few more option. Email help@Moz.com in this case if the above fix does not work.