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Hello! Tawny from Moz's Help Team here. Here is how you can cancel your Moz Local listing in 4 steps: Head to your Moz Local dashboard and click the "Subscriptions" tab on the side nav bar https://moz.com/local/bulk/managed/subscriptions Click on the subscription level your listing is under In the Options dropdown to the right of your listing, hit “Cancel Listing” Click "Confirm cancellation" to cancel the listing If you change your mind, click "Keep my listing" to go back without taking any action. Here's a helpful video walkthrough: https://seomoz.wistia.com/medias/wnytti9jbm Please Note: Moz Local listing cancellations are immediate and irreversible. Cancelled listings cannot be recovered. If you'd prefer to just disable the auto-renewal on the listings instead of cancelling, you would want to choose the "Disable Renewal" option from the same dropdown menu mentioned above instead. I hope this helps but please let us know if there's more we can assist with!

Glad you were able to get this resolved!

Thank you so much for your help. I think the past few site crawl reports were quite on time, normally just a day later than the scheduled day.  You mentioned our site appears to be large in size, may I know if our site size has been increased recently or the same as the previous time ?

Hi there! Kristina from Moz's Help Team here. We were definitely experiencing multiple outages yesterday with our API that affected our Open Site Explorer tool, our Keyword Explorer tool, our MozBar toolbar, generation of PDF Reports among a couple other issues as well. You can view the history of these issues on our Health Page and scrolling down to the Past Incidents section. All issues should be resolved as of this morning, however. If you're still experiencing issues please send an email to help@moz.com with the details of those issues and we'll be happy to investigate further for you! Thank you and sorry about the inconvenience on this one. -Kristina

I was getting the same yesterday. Clicked the link and reauthorised, then refreshed the page and the notification was back up. I figured it must be a bug given that I had just reauthorised (several times).

Scroll to bottom of this thread... https://moz.com/community/q/804-https-ssl-error

Hi Hurf, wow, that's so kind. I've PM'd you separately thanks Paul

Hey there! Tawny from Moz's Help Team here! Yep, the only way to get more queries in Keyword Explorer would be to upgrade your Moz Pro subscription to a higher tier. At the Medium tier you'll get 5,000 queries per month! Sweet! I hope this helps! If you still have questions or need any help getting set up, feel free to drop us a line at help@moz.com.

I also use squarespace and got the same 612 error code for my homepage today. www.riverrunnersusa.com. When MOZ crawled it for the first time the other day it didn't have a problem so I am wondering if it is something different that is causing the error for my site. Any ideas? Thanks Sarah

Sorry for any confusion! Yes, there is a small delay with this index release. Our team is working hard to get it out as soon as possible. Subscribe to the index update page here for the latest news: https://moz.com/products/api/updates

Hi there, SEOhanna, thanks for bringing this up! I'm so sorry you've mistakenly gotten caught up in moderation, that's really frustrating. We've been working to lessen the amount of comment spam on the blog, and added a few new filters to the moderation system. While most of the time those filters have been doing a great job of catching spammy comments (I've deleted about 10 posts inviting me to join the Illuminati in the last day alone!), we've noticed that a few spammy comments still slip through, and a few awesome comments get caught in the net. Because I'm the point person to manually go through and approve or deny comments, I can attest to the fact that your insights are just the kind I love to see on the Moz blog! I'll see if we can't find a way to lower the defenses a bit while still keeping the spam away, and in the meantime, please reach out if you run into anything else that's frustrating -- we're here to help!

Hi there! Sam from Moz's Help Team here! Our Helpsters would love to take a deeper look into this for you - could you please pop an email over to help@moz.com and include the name of the campaign you're seeing these duplicate notices for so that we can take a look at what might be going on? Looking forward to hearing from you!

Hi there, With the credit card details, we restrict access to these so it's not possible for you to delete them but if you email us at help@moz.com, we'll take care of this for you. You can also ask us to deactivate your account at this time. You can also change or remove any information in your Moz profile, and edit any comments you've made to be blank before we take care of the deactivation to remove this data.

I am not blocking anyone and my pages are all less than 2mb,  considerably. My site is https://antiquebanknotes.com Would the 902's affect my rankings?  For example, Moz is telling me that I rank 51+ for "1901 ten dollar bill" but it looks to me like I am 4th

Hi there! Sam from Moz's Help Team here! I see from your update that you've found the contact page, but just in case, it would be great if you could submit a ticket about this here: https://moz.com/help/contact/account so we can help you with this!

Hi PriiduT! To cancel your Moz account, visit this page: https://moz.com/help/contact/account

Hi there! Sam from Moz's Help Team here! Could you please pop an email over to help@moz.com, or go to https://moz.com/help/contact/account so I can help you with this? Thank you very much - looking forward to hearing from you!

From Spam Analysis you can export a disavow file and upload it in Google Webmaster Tools. Don’t forget read this guide first https://support.google.com/webmasters/answer/2648487

Hi there! Kristina from Moz's Help Team here. I'm afraid our tools don't keep records of which user (seat) has made changes to campaign data. We do keep track on our end the dates & times and what changes are made to campaigns, but we don't record any data about the user who made the changes. I apologize for the above info, as I'm sure you were hoping for a different answer. Please let me know if there's more I can help out with - and as always, you can reach out to our team directly anytime by sending an email to help@moz.com or clicking the blue chat box icon on the lower left hand side of the product. Thank you! -Kristina

Not a great answer. I have this as well. More and more people using iPad pros now you need to support this. I pay hundreds of $ a month for something that only works on half my devices.