Welcome to the Q&A Forum

Hi James Your OS might be defaulting .csv files as a different file type. You may need to change properties to open the filetype with Excel: http://windows.microsoft.com/en-us/windows-8/choose-programs-windows-uses-default Hope this helps!

Hello Bart, thanks for reaching out to us! It looks like this address returns a 302 when we try to get access to this particular page. This is why the tool isn't working with your site. I think this is caused by the way the page is redirected, possibly in a loop. If you are able to address this or need extra help figuring this issue out, feel free to email help@Moz.com so we can dig a bit further and find the exact cause

Thanks we've been using it already, it's great.

You're welcome! The fix was pushed out a few hours ago.

Falid, If you're in your campaign and you go to the "brands and mentions" link on the left, you'll have the choice to view reports on your and your competitor brands as well as to add and manage additional queries.

Hi, If you go into your crawl report and drill down to the 404 report you will see a column showing what page is linking to the missing page. Based on this you can remove the bad link and fix your 404 problem. Be sure to also verify the missing page is not still listed in any sitemaps you have. Hope it helps!

great thanks that works for now till they fix this bug

Hi Dave! Thanks for writing in to Q&A! Oi, I'm sorry to hear your PDF's are looking blurry! I looked into your account, and from what I can tell they look like all the "normal" PDF's we've been generating. That said, we've been getting some feedback about blurry PDF's lately. I'll note that you've noticed this as well, and pass this feedback up the river! I hope this helps! Let us know if you have any other questions! Happy Thursday! Erin

Hi, The gains and losses is compared to the previous week but we did just launch monthly reports. So you will be able to compare monthly now. You can also have things like Ranking History emailed to you. You can do that by clicking the button on the right side in the Keyword Rankings section. You can also set up Custom Reports that have you choose what reports you would like and can get them weekly or monthly. The previous reports are kept so you can go back and compare them later to more recent reports. Cheers, Steffany

I had this issue for the longest time. We would follow all the suggested fixes yet the problem would keep happening. Worked with the Moz help team for some time to find a solution. I was told that the API to GA had some "limits". I believe there could only be 25 calls for the google account. Once you hit the 26th, the first one would loose the connection. Which is what you are seeing with that Moz error message. Sorry this is not the best explanation, I am not very technical. What we ended up doing was creating a new dedicated Moz GA account for each 20 URLs (so we had a bit of wiggle room) we were monitoring and made sure nothing else hit the GA api for those URLs within that account. Havent had a disconnect issue since. Hopefully this helps you as well.

Hi Adam! Thanks for writing in to Q&A! Let's dive right into this nitty gritty! There are a lot of reasons you could be seeing these data discrepancies. If you're seeing more GWT errors, it could be because they have 'discovered links' through different means. Moz starts with your home page and uses recursive crawling to find pages on your site. We keep crawling until we stop finding unique links, or until we hit your page crawl limit. Bottom line, when we crawl your site your homepage is the only seed. We know that Google uses multiple seeds, so it could be possible Google is indexing more pages that way. 403 errors are agent specific. There's also a possibility that on a server level you're blocking WMT from crawling, but not rogerbot. I looked into your account, and it looks like we're only crawling about 3,500 pages. Also, we generally limit our crawls to about 200 links per page. When I looked into your account, I saw that in most cases you had well beyond 200 internal links per page. We have a few different options moving forward. To help you further I need examples of the following: -specific URLs that show GWT errors, but don't show errors on Moz. -a link hierarchy from that URL that goes back to your homepage. I want to respect your privacy, so if you'd like to take this conversation offline, please email us at help@moz.com! I hope this helps! Let me know if you have any other questions! Have a great rest of your Thursday! Erin

The kwd tool was broken overnight, but is in the process of being repaired right now. So sorry about this!

Hey Jonathan, I ran these queries on my end and the keyword ranked 2 in both. http://screencast.com/t/KLn10ruEB06 As far as I can see, everything seems to be working properly. If you're still running into this, please send a ticket to help and we'll dig in a bit more for you. Thanks! Sam Moz Helpster

Hi Brook, Thanks for the question. As you've mentioned, there are various tools out there which can complement Moz Analytics, however the answer to your question (for me at least) is not so much about the platform you use and more about what information and message you're trying to deliver to the client. The key part of your question is this bit: "but they want to have more detailed information about each link that I have gotten for them." It really depends what you mean by more detailed information. Do they want DA? PA? PageRank? Anchor text? Number of links on a page? Ultimately, the point is why do they want this information? All of this information can be useful but in all honesty, I'd be trying to steer clients away from focusing on granular details such as these and steer them more towards meaningful metrics, the main one probably being the amount of traffic that a particular link is sending and the engagement from that traffic. In terms of presenting this, you can use something simple such as Google Analytics to gather the traffic data, Excel to export it into and put it into a table or chart etc. If you do want specific link metrics, I'm pretty sure that BuzzStream and Raven will gather these for you, from here you could export them into Excel. I'd recommend these two links to give a bit more info about link building reporting: http://www.slideshare.net/justinrbriggs/link-building-reporting-12257082 http://raventools.com/blog/how-your-reports-make-your-link-building-suck/ I hope that helps! Paddy

Hi Andrew We do have a break down for each issue for the crawl diagnostics here: http://moz.com/help/pro/fixing-crawl-diagnostic-issues The YES value in the report for canonical tags do indicate a present tag has been found. Hope this helps!

Keep mind that the Search Volume displayed, is only for bing! You can use Google ad words tool to get an estimate from Google.

Hello again Jon, I already do that, it's the same like Firefox; When the Mozbar is on "Hide Mode" it's work fast but when this cause the browser performance to be slower. Any suggestions? Thanks

I agree with most of the above, but would have to say that link removal software does have it's place in the market. Software can automate finding a huge number of terrible links very quickly, for example: Links that are no longer indexed in Google (sign for a penalty). Separating out all of the blog comment, forum profile, link directories, article directories so that you can manually sift through them quickly and spot the spam. Identifying nofollowed links that you don't need to remove. Scraping pages to identify commercial keyword terms on pages. Find contact details for webmasters in bulk Identify potential link networks etc. The above are only a few examples of where tools can help... By doing this manually, you're going to spend a lot more time and most likely make errors. Yes, human eyes will always need to check the links, but software will speed up the process. Googles system is mostly automated to pick up spam sites in the first place. Yes, there are manual actions that can be taken on webmasters, but these sites are picked up in the first place either from someone reporting them as spam, or presumably from Googles system flagging a site as being potentially low quality. If you've been hit by an algorithmic penalty, then a piece of good quality software 'should' be possible to identify the majority of the low quality links. Automation definitely helps speed up the process. I'm not advocating using 'only' a piece of software as manual reviews are always necessary, but you can certainly save time by using software to analyse your links once over.

Hi Mark, I'm so sorry about the late response here. We know it doesn't behave as well as it could with the iPad and mobile devices, and it's on our list to fix. Thanks for your patience!

Thanks so much! You really do a fantastic job monitoring this community. I appreciate it! Ruben