Welcome to the Q&A Forum

haha good to see Roger on his travels, but he has work to do lol! As Keri said he's here: http://pro.moz.com/tools/crawl-test

Hi Ryan, We only block by specific IPs because anyone can spoof a user agent. While i honestly appreciate your effort, could you please put me in touch with someone on the dev side. Best, Matt

Hey Larry, The numbers you mentioned are not a grade, they are a count of the number of times that the keyword is used. The maximum grade that you can receive is A. To answer your second point, we actually do have a section to let you know when you are overusing a keyword. In the on page grad report there is a section labeled "Avoid Keyword Stuffing in Document", which will let you know if you are over stuffing a keyword. Cheers, Ryan Watson Business Development Associate | Moz

Awesome looking forward to seeing you back next year! You have a great weekend

Hello! Sorry about that. We are working on getting these tools back up soon which will still be unsupported. If you want to share your feedback or make any suggestions there is a discussion here: https://seomoz.zendesk.com/entries/23997093-Bring-Back-Comparative-Link-Finder-Tool Hope that helps!

Thanks everyone for your responses.

Yeah... if you're using the Wordpress platform hosted through Wordpress instead of through an independent hosting solution then you can't add plugins so you're a bit stuck on that as far as my knowledge goes.

I think having a good non brand way to show clients it will keep people here at Moz http://moz.com/blog/introducing-seomoz-custom-automated-pdf-reports Thanks, thomas

Hi Ash, Take a deep breath You have a couple of things going on including the change in site structure as well as moz and GWT data telling you various things. so the first thing to do is figure out what exactly each tool is telling you and why. Then you know what you need to fix. For the moz report, you should check out where the 404s are coming from by downloading the report as csv and opening in excel. Filter by 404 errors and on the left column you have the error page and the far right column the page that linked to it. It is likely you have links to old pages on a page (or pages) of your new site in which case you should adjust these links to reflect the new architecture. That should take care of most of the 404's but of course you need to see the exact pages in the report to know for sure where and why the errors are happening. For GWT I would think that maybe your old site had a sitemap and the new one does not? I do not see a sitemap at /sitemp.xml. This would potentially account for the 163 submitted but only 2 indexed. Google does not easily forget old submitted sitemaps so if it still has the old sitemap in its 'memory' and the new site only has 2 of the same urls, you would get some numbers like what you see. I would create and submit a new sitemap reflecting the new architecture and see what that does for the numbers. Be patient, it can take a few days or even a week or two for google to completely spider the new architecture. Of course you should also 301 redirect all the old page urls to their relevant new pages if you have not done so already. Hope that helps! Main thing is to cut the data into more understandable chunks so you can get a better handle on what is going on.

You campaign settings have an option to archive or delete a campaign. Once a campaign is archived (or deleted) it won't count as one of your 5 campaigns.

Good question! Rand will be talking a bit about this during his intro at MozCon I believe.

Hi Aimee! Thanks for reporting and the question. The error you received generally happens when we have a large number of requests come in at the same time (so server load issues). This doesn't happen often and we are working to limit the number of times this happens, but I can understand it being a little annoying when it does. I just reviewed the campaign in question and was able to get the historical analysis to load. Can you try to load the page again? If it doesn't work for you this time, please send a ticket into help[at]moz.com so we can look into this further for you. Hopefully it does work though! Let me know if there's anything else I can help you with and hope you have a great day Best, Sam Moz Helpster

Glad it helped! I think the issue might be with excel more than Moz, its handling of utf8 csv's has been terrible since day 1! I think there is a way you can use the excel import data function to get the same result but I never had much luck with it and the open office trick seemed less painful.

Hi Lee, We used to be able to pull from Google's API to show keyword volume and now we are using Bing.

I would like to report that it is now accessible via http://ranktracker.moz.com/, my bad for the panic mode, I am under gun here with a major contract and report I need to compile and this was just so unexpected as I have very little office time left to wrap it up but thanks so much for a rapid response and clarification, hope I can get the most of this remaining hour or so.

Update: I received a thorough response from Moz support educating me on the reporting. I was able to cross-reference the duplicate errors with the the rel canonical notifications to eliminate the ones that are okay. Help Team Ninja Chiaryn Miranda brought to attention a problem that we did have, and I was able to cull through the errors and nail down which ones needed to be fixed. Couple of excerpts of her help (with her permission). I am especially excited about the dismiss error tool that will be coming out someday. Thank you Chiaryn! "We prefer to provide data that takes the tack of "rather be safe then sorry" and report on the issues to the highest degree of error that we have seen Google penalize a site for so it is sometimes true that they are not as strict as our tools. It isn't a bug in our system that shows these errors; it is just that we have decided to show errors that Google may consider at their strictest level of penalization." _____________ "Our software is definitely meant as a guide of things to look at on your site and not an absolute set of rules that are required for success in SEO. Even our in-house SEO doesn't expect to ever get our own list of errors and warnings down to zero, she uses our crawl diagnostics more as a meter for any huge changes to the errors that might indicate a problem on the site. There are always things that aren't able to be corrected on a site, but we still report on them because it is a snapshot of your site architecture and we think it is important to share that. Duplicate content is an especially difficult issue because Google isn't consistent about how they penalize for it. Also, while the search engines don't index pages that have a canonical tag pointing to a different URL, we include them in the errors when they show as duplicates of any other URL that isn't in the canonical tag because that indicates an issue between the canonical URL and the other duplicate. We do still note which pages have canonical tags on them in the notices section of the report. In the future, with our Moz Analytics platform, we will actually be adding the ability to dismiss error notifications that you fell aren't significant to the specific SEO plan you are implementing on your site, but that may still be a few months out."

Hi guys, Thanks for the responses so far  I am sorry for the inconvenience this is causing you folks, this is an issue we are aware of and looking at currently.  The challenge for this issue is that we can't just simply turn off avatar retrieval since there is no detection for the email client that our customers use, this is an issue that snuck up on us since we simply did not forsee Microsoft Outlook's data retrieval techniques for their recent versions   With that said, our engineers are working hard to come up with a fix for this issue by looking possibly changing how we retrieval that data from the cloud.  In order to release a fix and not break dependancies else where, we need some additional time to come up with a fix and deploy it in a test environment. In the meantime, you can view our Q&A email by either using the web client for your perspective outlook accounts or you can actually process a change for your non-outlook email if that's possible.  Thanks for the patience our customers have displayed so far, if you like us to give you an update when a fix has been made, you can either email us at help@moz.com or I could simply update this thread once a fix has been deployed! Best, Peter Moz Help Team.

Hello again, Actually, MozRank accepts "phrase" KW:s with quotation - but ONLY if they have been entered BEFORE the BROAD version of KW. When it come to [EXACT] version of KW input, MozRank tool accept them regardless if the BROAD version of KW has been entered before or not. Thanks.

Hi Kevin, That list that that Keri mentions is a good place to start, maybe the first issue is yours? You mention www.kevinbunn.com but there is a 301 redirecting that to http://kevinbunn.com. If you have set up the moz campaign to track the www subdomain version then this is likely the problem. I dont think you can change this setting on the fly, so if this is the case you will need to delete the existing campaign and add a new one tracking the root domain instead of the sub domain and no www.

Hi there! Thanks for reaching out to us!  I am sorry you are seeing some discrepancies in your rankings  I can definitely understand if there are some frustrations if you are not seeing the rankings you were expecting.  While I can't speak for the SEO reasons why you are seeing that (Novice SEO here).  I can definitely say that when I search for the terms "ceiling mounted air conditioning unit" & "Portable air con units" in Google.co.uk (using clean browser w/ no cookies, in private browsing mode).  I was not able to find the site www.airconco.com in the top 50 on my end http://screencast.com/t/Oc0mSGwu for "ceiling mounted air conditioning unit" but I was able to find rankings (12th) for "portable air con units" The way our tool cuts the bias within search results is by collecting the SERPs using a series of IP representing different locales and serve up what Roger thinks is the most "Un-biased."  So while your site can rank #1 for weeks in a row, it is not unusual to see it disappear for a short period of time, although the rise of blood pressure can certainly be there (we're sorry for that!).  In the meantime, you are certainly welcome to use Rank Tracker to check your rankings daily if you prefer, I have put in a few on your keywords which you should be able to check out at: http://ranktracker.moz.com/ I hope that helps!  If you are continuing to see the same thing happening you should definitely send us an email at help@moz.com so we can get you escalated to the devs if we need to. Best, Peter Moz Help Team.