Category: Other Questions
Have a question that doesn’t quite fit in another category? Drop us a line here.
-
All Campaigns are removed in Moz Analytics new version
Usually things start showing within a few hours. If they aren't showing, please open a ticket with our help team at http://moz.com/help/contact and we'll be able to investigate your account and get this fixed. Thanks for your patience!
| KeriMorgret0 -
Can not add keywords
Hi there, Thanks for the post and sorry you're running into issues here! I just logged into your account and was able to add 3 test keywords in this format - test, test1, test2 -. I left them in the campaign for your review. Everything seems to be working fine from what I can see, but if you're still running into issues here, it may be best to send a ticket into help[at]moz.com so we can dig deeper for you. This'll prevent you from having to post details in the thread too Best, Sam Moz Helpster
| SamWeber0 -
How do I find my campaigns since i reactivated my account ?
Go to your Campaigns section: http://pro.moz.com/campaigns At the top of the page there is a "Archived Campaigns" Tab, give it a click. From here, you should easily be able to "activate" your campaigns. If this doesn't work, please send a note to help@moz.com and we'll take a closer look. Thanks!
| KeriMorgret0 -
Moz Analytics is only listing 10 of my 12 campaigns?
If this takes longer than a few hours to show up, please email help@moz.com and we'll look into the campaigns and figure it out for you. Thanks!
| KeriMorgret0 -
Building a campaign for an interior page
Hello! Slapshotstudio is correct about setting up a sub-folder campaign. This will crawl more than just the dui page you are looking for. To completely crawl just a single page you could move the page into an actual subfolder such as www.aerlawgroup.com/dui/ with the dui.html being the only page. Hope this helps!
| DavidLee0 -
My social media accounts vs my client's media accounts
Why don't you set up a working gmail account separate from your personal account? You can create analytics for all your clients sites and that way everything can be organized through one account... i.e., companywork@gmail.com. Hope this helps.
| slapshotstudio0 -
How can I remove an old Google analytics account
Many thanks Patrick, will give that a go!
| davidmaxwell0 -
New Campaigns are in "Moz Analytics" and I cannot print reports from them
Thanks Sam That is a valid work around.
| S2RSolutions0 -
Website Not Appearing in Moz Google Analytics dropdown menu
Sent the info...waiting for your response. Thank you!
| adirondack0 -
Unable to get to Moz Pro and none of my campaigns are displaying
That link worked yet http://pro.moz.com/ doesn't and only redirects back to Moz Analytics. Thank you
| FPK0 -
Can I track traffic data from multiple country in one campaign?
I got a Pro account. Yes, I guess it just limits us to three engines/countries. I think I need to set up a new campaign. Thanks Robert. Appreciate it.
| NicWrighty0 -
Traffic is zero do i need to tweak Google Analytics?
Hello! Would you be able to try and disconnect and reconnect your GA account in your campaign settings? There were a handful of subscribers who were not able to import data and our engineers have deployed a fix earlier today. If it does not work I would love to take a closer look, if you are not comfortable posting your information here, send an email to help@moz.com with your campaign name and account email. Hope the reset works! Talk to you soon
| DavidLee0 -
Moz tracking time period
Hello Hayley, Moz Analytics tracking right now only allows for daily and monthly. We plan on adding weekly down the line, we apologize if this causes and inconveniences for the time being. I don't have a guess on timing but i imagine this will be available right around the corner. If you want to check back or have additional questions, feel free to send an email to help@moz.com. We are always happy to answer your Moz questions!
| Abe_Schmidt1 -
Report Ranking KeyWord?
You understand well, the campaign was created in 2011, and has never been suspended. But the historian of the ranking of keywords only up to July 2013.
| agasystem0 -
Totally lost with new dashboard/platform
Deodass, No one likes change, but it is for the better. We love the new dashboard, yet it took some getting used to. Keep clicking around in your account and just spend a couple hours playing with it and the settings. If you continue to have questions, this is a great place to post, however you can also click on the green button in the right side bar for this page to contact the Moz help team via email form http://moz.com/help/pro/phone-support. You did the right thing by posting the question here as the community is and has been a great resource for myself and my team. Hope you found this helpful! - Patrick
| WhiteboardCreations0 -
Moz Analytics - Problem with GA Connection
Hey John, I'm sorry that you are having issues with your GA connection in Moz Analytics. I am going to create an email in our support system so that I can send your information directly to our engineers to investigate the issue. You will receive an email from our system shortly. In the future, you can always address these issues to help@moz.com or you can contact us from the Help Hub, which is accessible on the top right-hand side of every page. I'm sorry that wasn't more clear! Chiaryn Help Team Ninja
| ChiarynMiranda0 -
Why does the page grader still say I have to highlight my keywords with Bold when I already have done this?
I think page grader goes by exact keyword phrases, so it would have to be: reizen Namibië
| S.S.N0 -
Analytics beta en moz old fashion
Aaaaah thanx, is it possible to make it bigger this is not an eyecatcher
| JoostBruining0