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Hmm it seems like it might be a temporary issue, I would try to reload and try again, try a different browser. If not feel free to use: http://moz.com/help/contact to submit a ticket/question directly to the quick and mighty moz help team. Hope this helps

Hi Eoin, So sorry to hear about this. The best way to contact the help team is via http://moz.com/help/contact. Thanks for your patience!

No it was fixed next day. Thanks.

Hey Mike, This is definitely an odd one, and I believe it's something specific to your campaigns. You did the right thing by sending in an email with the details. Our team is working through the queue, and we'll get in and check it out. Did you make sure to specify which is the problematic campaign in your email? Thanks! Jen

Hi there! Depending on what happened (perhaps the account was suspended?), the campaigns probably just got archived. In order to fix it, follow these steps: Go to your Campaigns section: http://pro.moz.com/campaigns At the top of the page there is a "Archived Campaigns" Tab, give it a click. From here, you should easily be able to "activate" your campaigns. Let me know if that helps! Jen

Hi folks! For people who are wondering what the answer here is, I grabbed this from our FAQ post we recently published: http://moz.com/community/q/trending-bugs-in-moz-analytics Where did my Campaigns Go? Whenever your account is suspended, your campaigns are archived. The good news is that reviving archived accounts is really simple. Go to your Campaigns section: http://pro.moz.com/campaigns At the top of the page there is a "Archived Campaigns" Tab, give it a click. From here, you should easily be able to "activate" your campaigns.

Hi Lewis! What may be the issue is that the campaign your trying to create has the same name as one you've archived so what Greg posted will more than likely fix the issue for you. There is a bug preventing archived campaigns from being seen in Analytics, but if you log in and then navigate to Pro, you'll be able to see and reactivate/delete all of your archived campaigns. Hope this helps! Best, Sam Moz Helpster

Hi Sherman The trial accounts are the same as paid so you can track up to 350 keywords. There are a few users who are not able to view all of their keywords in the list which is a known bug our engineers are working on resolving, so I am very sorry you are affected by it. From your dashboard you can view how many keywords you have added. Currently I see 150/350. Unfortunately there isn't a way to see your entire list of keywords and once a fix has been deployed I will definitely let you know. I will send you an email right now where I can keep you updated on any new progress. Talk to you soon!

Hi there, Thanks for reaching out! Your campaigns are actually not gone. Anytime a subscription is cancelled or suspended, any active campaigns are moved to an archived status. This preserves their historic data and allows them to be reactivated later. We found a bug that is preventing archived campaigns from showing up in the UI and have a fix deploying that should resolve this soon, but I do have a workaround for you in the interim. After you log into Moz, type in: pro.moz.com/campaigns in your browser navigation window. This will take you to the archived campaigns. From there, just click on the Activate button next to the ones you want to bring back. Sorry for the confusion here and let me know if there's anything else I can help with. Have a great day! Best, Sam Moz Helpster

Yes, I have the same problem. It's not updating at all. It just says that "we are gathering info, check after 24 hours."

Hi Joel, I am having a problem getting my campaign to connect to another Twitter Account.  I have only been able to get it to connect to 1 Twitter account so far.  When I try to connect to another Twitter Account it never sends me to the "login credentials" page like it did for the first Twitter connection.  It keeps coming back to a blank screen with "272005" at the top of the blank screen. Can you please contact me via telephone to see if you can help? (214) 683-8163 mobile Thanks, Donna Davis

Thanks Erin! Cheers, Lucy

Hey Jessica, I just took a look at your campaign and when I click the "Change Profile" button on the settings page and look through all of the GA profiles connected to that campaign, the one listed as connected to your campaign is not showing up so there is definitely an issue with the connection. Something in the connection is blocking us from pulling data for that profile. Can you please try disconnecting your GA account from that campaign and reconnecting to the correct profile again? You will receive a message that your historical data will be removed, but don't worry! We pull all of that data in again once the account has been reconnected. If you are still running into any issues after you reconnect, can you please email us at help@moz.com so that we can have our engineers investigate further? I hope this helps! Chiaryn Help Team Ninja

Hi David, There is no direct view of that information in the interface right now, but we're going to work on surfacing that information in a better way in the upcoming months. We'll be adding monthly timeframe before the year's end (if all goes well) and that should give you a 12 month history view of your keyword distribution and for each tracked keyword. We're also working on adding the keyword ranking history CSV to the rankings section so that you can have your history 2 years back. We hope to have that added end of October / early November. Thanks, and please let us know if you have any other questions! Miranda Rensch - Product Manager

Soon! Exporting the Dashboard as a PDF is on our short-term roadmap, and we will be working on this soon Thanks for your question, and let us know if you have any other feedback! Cheers, Jackie

It's not available in Moz Analytics just yet, but you can switch back to Pro and still get your custom reports.

A billing invoice? If you click the symbol in the upper right that looks like a Head with some lines next to it you will see a dropdown. Click on "Billing & Subscription". On that page you'll see a tab for Billing Information. Scroll down and there will be an Invoice History list with view links next to each invoice. You can then print those pages.

The campaigns can take a few hours to a couple of days to migrate. If you're still not seeing them there in a couple of days, please email help@moz.com and we'll investigate for you.

If you've tried reconnecting and that hasn't worked, please send an email to help@moz.com and we'll look into your specific account details.

I had exactly the same problem, took ages and a lot of stress to figure it out!