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Couldn't you just set it up on a new account ? You can then provide them with the current stats (report) from the account you own ?

Hi Arndt! Our engineers report a fix will be deployed by end of the day on Tuesday (pacific time). I will check back with you once I have confirmation from them to see how your campaigns look. Talk to you soon!

I am currently having the same issue as my domain authority is different on both of the campaign views.

Hi Timothy, Thanks for reaching out! There's unfortunately no way to merge accounts at the moment. This is a feature that's been requested though and one we're still looking into. If this is something that you'd really like to see added to Moz, I'd recommend submitting this as feedback in our Feature Request Forum. If you see an entry in there for this, you can vote it up the queue. Our Product team checks this daily and uses it to help prioritize our new feature releases. Sorry I can't be of more help here but let us know if you have any other questions. Have a great day! Best, Sam Moz Helpster

I apologize, Dave. I was providing instructions for canceling with a Paid account and with the free trial I am sorry for not being more careful with my wording. I am personally responding to you so we can fix this. I hope i can provide the level of support you need today.

Hi! If you've added the campaign in Moz Analytics, it won't be available in the PRO version of things. That's just the way things are set up right now. Sorry for any confusion.

Assuming u are using moz pro version normally we have 5 slots for compaigns. (25 slot for campaigns might be for higher user profiles but have no idea) If that slot is important for u sending a mail to Help desk might save some time. If there is a way to save the data before the browser stopped they are willingly to help i assume. here is the mail for them help@moz.com Frutiko Team

Anytime! Hope it helps

Hi Robert Sorry to hear you are unable to update your billing information. Would you be able to provide us with your account information at help@moz.com so we can take a look? If your card is being declined you will need to call your bank to authorize SEOmoz as a valid vendor as we do get filtered as fraud from our $1 pre-authorization. Look forward to your email!

Hey Lesley, My name is Kyle i work here at Moz and will be running the affiliate program its back online. We dont have a hard relaunch date as of this moment, but you should expect to see it up and running in the coming weeks.  Once we do relaunch we will be sure to notify everyone. Thanks!

Sign in to Moz. Top Right Click on the Person Icon next to the question mark and search icon Then: Billing and Subscription -> Billing Information (Second Tab) -> Bottom half (Invoice History) Click VIEW on the relevant date in question Hope this helps

Whilst logged in go to: http://pro.moz.com/campaigns?default_filter=archived Then click activate the campaign you need to restore.

Hello David, Sorry for the delay! You can always change your email in your account to any email that is not in our system already. Duplicate accounts for the same email are not yet permitted by our login process. What your colleague can do, however, is change their email address in their free account settings to another email. You will then be able to change your email login to the original email of your colleague. If you have issues with this process, please email help@moz.com so we can maintain account info confidentiality. Have a great day!

Hi Lisa! Thanks for trying out our products. If there is any particular reason you are canceling your account, feel free to DM me or comment here. We really appreciate feedback. Kind Wishes, Christy

That is the best way (since you'll be logged in and your account information will be included with the ticket). An alternate way is to email help@moz.com.

I've understood where the problem was.. It was not a content problem, but something related with a "modal" we have put a couple of weeks ago...Thanks anyway! Now I have everything under control Greetings Francesca

Update: Things will be fixed in about the next two hours. A workaround is to use a different computer for the moment, so the DNS isn't cached with the bad CSS.

Hey There, I would recommend writing into us at help@moz.com with your campaign information so that we can look into the issue more directly and forward the information over to our engineers if necessary. We look forward to hearing from you there soon. Chiaryn

Hi! We received your email as well as your FB message. We'll pass it along to the correct people. Thanks for the inquiry!

Hi John, Thanks for writing in and sorry for the confusion. We start each crawl completely from scratch, so we should be picking up the 301 redirect now if it has been there for a few weeks. I downloaded the crawl diagnostics CSV and it is definitely not showing the redirect from one page to the other, but I can definitely see the redirect when I use the developer tools in my browser. I have never seen the crawler have issues detecting a redirect before, so this seems very strange to me. I am going to have to send this over to our engineers so we can investigate the issue further. I will create an email request in our system so I can get a few more details from you and send the campaign information over to them. You should be receiving an email from me shortly. Thanks, Chiaryn Help Team Ninja