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That's ok, thanks Ben. Pretty much confirmed my thoughts to be honest, will just have to start the campaigns fresh in the new account. Cheers, Josh

Hi Sandeep Sorry for the confusion. A $1 authorization hold is a common practice to verify your billing details. It is not a charge that will clear and is instantly voided so you will see it disappear from your account after a couple of days. We do warn about this authorization right below the billing field: http://www.screencast.com/t/teArPdOj More information about the holds can be found here: http://en.wikipedia.org/wiki/Authorization_hold Hope this helps!

Hello, I apologize for the trouble you are experiencing with your connection to GA in your campaigns.  If you can write in to help@Moz.com, ask for Abe and provide the name of your effected campaigns and email address on your Moz account, I will run a fix that should take care of this quickly

Unfortunately we do not offer custom packages. Our lowest plan is the standard tier for $99 but it could change in the future.

Hi Andy, Speaking of coincidences, I logged in just now and found that all the re-crawling are now taking place. Paul

Hey Seb! Sorry for the scare there! Whenever your account is suspended or closed, your campaigns are archived. Go to your Campaigns section: http://analytics.moz.com/manage-campaigns Look for a tab for "Archived Campaigns" From here, you should easily be able to "activate" your campaigns. Let me know if this helps!

Hi, I submitted the info as advised. Cleared everything, but still not working... Thank you for your time! rdgs!

Hi Dominic I'm afraid we do no have any standalone tools. All of our tools are part of the Moz Pro Subscription. We currently do not have plans to sell them separately.

Hello I apologize for the delay. Weekly reports are scheduled based on when campaigns were created so when creating a weekly report they will automatically be scheduled to generate the day after the previous week's collection is completed. Monthly data will be collected by the 4th day of each month so until all data has been collected, reports will not be generated. Weekly reports will re-generate automatically if there is a delay in data.

When connecting Google Analytics you would need to use the email address that manages the profile for the specific domain. It helps to not be logged into Google when connecting so you can be prompted to log in with the correct credentials. Let me know if that helps!

Hi Chenzo, We've actually just back a report as spam button in the PM system that you can use for this. This account also triggered some other systems we have, so I've already banned it. Thanks for letting us know! I've gone and removed some of the information, but will leave the question up so people know what to do if they do get spammed. Keri

Wow that actually worked!!!! Thanks you have solved the issue!

Hi Geoffrey, Sorry to hear it didn't work out with Moz, you can cancel via the billing and subscriptions tab https://moz.com/subscriptions As for a refund might find it better to drop help@moz.com an email and I'm sure they will sort that all out quicker than you can say "Help me Roger!"  or you can try  here - https://moz.com/help/contact Hope we see you again!

Thanks, it wasn't immediately apparent the URLs were in there!

Hey Adam, Thanks for the question. How the monthly timeframe works is it generates on the first day of the month as long as there is at least 21 days of data. Otherwise it will wait for the next monthly cycle. Unfortunately in your case you had 18 days of data so there was not a complete data set to work with. Sorry about that. Cheers, Joel.

Yeah thanks a lot for clearing that up for me

From your Campaign Dashboard, go to Manage Campaigns. You can archive or delete campaigns from there.

Hi, If you are having issues seeing some of your reports, please submit a ticket to us at help@moz.com. That way we can take a look at your account and see what's going on with it. Cheers, Steffany

ok great thanks !