The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Technical Support
    4. I lost my Amount, Moz charged it without informing to me?

    I lost my Amount, Moz charged it without informing to me?

    Technical Support
    2 2 102
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Guest
      Guest last edited by

      This post is deleted!
      1 Reply Last reply Reply Quote 0
      • DavidLee
        DavidLee last edited by

        Hi Sandeep

        Sorry for the confusion. A $1 authorization hold is a common practice to verify your billing details. It is not a charge that will clear and is instantly voided so you will see it disappear from your account after a couple of days. We do warn about this authorization right below the billing field: http://www.screencast.com/t/teArPdOj

        More information about the holds can be found here: http://en.wikipedia.org/wiki/Authorization_hold

        Hope this helps!

        1 Reply Last reply Reply Quote 1
        • 1 / 1
        • First post
          Last post
        • Why i still being charge ?
          samantha.chapman
          samantha.chapman
          0
          3
          30

        • Our client changed their domain name. Can we replace without losing the data for the old domain in MOZ ? We are at our campaign limit would the old domain count as a campaign?
          tawnycase
          tawnycase
          1
          2
          63

        • I have been not using MOZ, my log in can give details,and i was charged for plan of 149$.please refund my money.never did used any tool,it s all inactive .
          moz_support
          moz_support
          0
          2
          84

        • Moz usability
          TimHolmes
          TimHolmes
          0
          2
          82

        • Link to Moz Pro home 404s, and then I stumbled upon Moz's staging site...
          Lumina
          Lumina
          0
          4
          140

        • How unsubscribe to Moz
          moz_support
          moz_support
          0
          4
          755

        • Why have I been charged by Moz for a Pro Subscription
          Sean_Peerenboom
          Sean_Peerenboom
          0
          6
          241

        • Moz crawls
          neooptic
          neooptic
          0
          4
          152

        Get started with Moz Pro!

        Unlock the power of advanced SEO tools and data-driven insights.

        Start my free trial
        Products
        • Moz Pro
        • Moz Local
        • Moz API
        • Moz Data
        • STAT
        • Product Updates
        Moz Solutions
        • SMB Solutions
        • Agency Solutions
        • Enterprise Solutions
        • Digital Marketers
        Free SEO Tools
        • Domain Authority Checker
        • Link Explorer
        • Keyword Explorer
        • Competitive Research
        • Brand Authority Checker
        • Local Citation Checker
        • MozBar Extension
        • MozCast
        Resources
        • Blog
        • SEO Learning Center
        • Help Hub
        • Beginner's Guide to SEO
        • How-to Guides
        • Moz Academy
        • API Docs
        About Moz
        • About
        • Team
        • Careers
        • Contact
        Why Moz
        • Case Studies
        • Testimonials
        Get Involved
        • Become an Affiliate
        • MozCon
        • Webinars
        • Practical Marketer Series
        • MozPod
        Connect with us

        Contact the Help team

        Join our newsletter
        Moz logo
        © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
        • Accessibility
        • Terms of Use
        • Privacy