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    4. I was charged $1 when I was on a 30 day free trial or right after. Why is this? I don't understand what I got charged for when I was under the impression that I was using a free trial.

    I was charged $1 when I was on a 30 day free trial or right after. Why is this? I don't understand what I got charged for when I was under the impression that I was using a free trial.

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    • rpgsummoner
      rpgsummoner last edited by

      I'm really concerned about this. I had canceled the free trial early. It didn't pass a month. I have no idea why I was charged.

      1 Reply Last reply Reply Quote 0
      • dave.kudera
        dave.kudera last edited by

        Hi There!  This is Dave from the Moz Help Team, thanks for writing in with a great question.

        When you sign up for your free trial, we do perform a $1 authorization on your account to ensure your credit card is valid, which is then immediately voided. After your 30-day trial, you will be charged each month thereafter if you do not cancel your account.  However it does sound like you were able to cancel your account so you should be good to go.

        I hope this helps to explain - do let me know if you have any follow up questions!

        rpgsummoner 1 Reply Last reply Reply Quote 1
        • rpgsummoner
          rpgsummoner @dave.kudera last edited by

          This clears things up, thank you.

          1 Reply Last reply Reply Quote 0
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