Welcome to the Q&A Forum

Nice work!  It's always great to hear success stories and gives us a little more inspiration to keep up the communication until we get what we want;-)

Agree.  "Mess" is a descriptor!

In this new example, the query was for the actual domain name since it is also the business name: eyeglasses.com.  You are already being served the cluster of direct domain listings, so when the Google+ listing is finally shown, it shows the Google+ listing link (in a single pack).

Typically, the main reason this occurs in a larger local pack is because of the disconnect between Google+ and the business website.  There is quite a bit of confusion going on with this now since the Google+ Business page and the Google+ local (Places) page are not fully merged in many cases.  What has happened in these situations is the business owner (or representative agency) set up a Google+ business page, but failed to claim/ verify and optimize the Google+ Local (Places) page, which is still sitting there unlinked to the main website.

Keep your old posts.  There is nothing wrong with having a historical account of your topic.  I can't stand everyone freaking out about old content and simply getting rid of it.  Aren't there any historians still out there that enjoy examining where we've been?

Do this:

• Create new updated post that is current and represents how you want to present the info today
• Go to your old post and add a IMPORTANT Notice box at the top of the article that explains that things have changed since the original posting and visitors can find all the latest and greatest at the new URL (link).

This also protects your credibility and demonstrates how long you have been following your issues in your niche - golden!

In PetSitters Plus example, Google hasn't made the connection with a website.  The most common reason you will see this issue is when there is confusion and Google hasn't made this connection or the website doesn't exist, so it defaults to the Google+ page.  This is fairly common in unclaimed/ unverified listings where Google has only pulled the info from it's data sources which do not have the actual website info.

There are some other issues occurring due to the Google+ merge transition, but I don't think those issues are causing this example you have shown.

Agree with Takeshi

In all markets where we work with wedding photographers, the local/ maps listings matter.  Until your Google+ business page and your Google+ local/ Places page merge, you should optimize each.  They will merge eventually, likely within the next few months based on what I am seeing.

There is no reason to get rid of the Places listing, and it would have negative consequences in that you would be attempting to remove the main piece of real estate that can get you listed in the maps listings that are showing up on the first page.  Google+ Local (Places) allows you to not show your address, but instead use a service area.  It is a simple selection option in the dashboard.  This is how all service based businesses that do not have customers coming to their place fo business are supposed to be doing it.  So, just claim/ verify it and optimize it properly, then wait until it merges.  This will help your efforts.

If you choose to claim/ verify and then try to delete the listing, there is a very high likelihood that Google will just re-add the unclaimed listing based on the data it has, which might still be the home address of your client (and you just wouldn't have control over it).  Not advisable.

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You should be able to prevent this moving forward by using Publisher and Authorship on your site and the steps to follow instantly that Moosa mentioned, but here is an extra thought to consider beyond this...

If you have already been doing these things, then you should look at your "Author" power.  If your site authorship is tied to a dead Google+ profile (or multiple ones) with no authority, that isn't active, isn't networked, isn't linked to other social properties around the web where you also have clout, then your Authorship may not have as much strength as theirs.  We are starting to see evidence of this with people/clients who setup a Google+ account just for the sake of connecting the loop with Authorship on their site, but have no intention of staying active on that profile.

Thanks.  Agree that you cannot "rely" on the figures in Google Places, but relatively speaking you can use the information.  I know that my client getting 1000 visits  and 116 driving directions according to the dashboard, is getting much more exposure than the client getting 100 visits and 2 actions.  The key for me is that it at least gives me some data for comparison versus a lot of 3rd party sites and directories that don't.

Yes, you are correct, Google+ Local pages are important, but this is only one small piece of what you need to do to rank locally.  To answer your question regarding location-specific pages on your site, the answer is "it depends."  For terms Google considers local in nature, like mechanics, you are not going to trick the search engine into moving you up the ranks just because you have a page on your site optimized for that area.

For example, if you had a Plano mechanics page, Grapevine, etc., but you don't have a physical location in those areas.  Your best bet is to rank for where your address is.  If your address is Dallas proper, then work on ranking in Dallas.  If there is a landmark area, such as the Galleria, and it is near your address, then having that on a page ("near the Galleria") can certainly help.  For areas that are not nearby, consider using Adwords and not waste time doing local SEO for them.  Once you understand this, proceed with these general steps.

Step 1:  Confirm the best data that should be used for the business (name, address and phone).  Typically there are multiple variations of each that have been propagated around the web depending on the source.  For business name, use the single best version that customers call the business.  For address, you will need to see what currently exists, however as a rule of thumb, use the USPS version: ex. Street - St (no period after), Avenue = Ave, East = E (no period). Finally, use the single best local phone number - not an 800 number and not a tracking number (per Google).

Step 2: Use this same NAP (name address phone) on your website and on all sites around the web including Google+ Local.  When you find listings with a different version, clean them up and make them match.

Step 3: On-site, put your NAP on every page in Schema format.  Embed a Google map on your site using the same address. If you have multiple locations, give each its own Contact page with your NAP, hours, maps emebd, etc.

Step 4: Complete your Google+ Local profile using your NAP and complete all fields.

Step 5: Use the same data and add, claim/ verify your business listing on other sites around the web.  Use GetListed.org as an initial guide.

That should give you a start.

Definitely stay away from listing all 3 across there like that.  Based on the search numbers you have provided, and assuming that they are equally competitive as you have stated, here is a suggested title:

Managed IT Services and Support | Company Name

You could replace the pipe '|' with 'by' if you wanted to make it flow better in the visitor's mind.

This focuses on your most searched term for this page (since they are equally competitive, go after the volume).  You will not be neglecting the other 2 by doing this, as the search engines are smart enough to understand the association as long as you have good copy on the page.  We have lots of pages that rank #1 without the keyword in the Title tag.

Ditto to Miriam.  One thing I would add is that over the last year, I have noticed an interesting trend with all of my local SEO clients.  Google direct organic traffic to their site has decreased, in some niches up to 10-15%.  Despite this, they seem to be getting more calls and customers.  There are more people making decisions from review sites and directory sites without going to the actual website, especially in restaurants and hotels that you mentioned.  If you check out stats on Google+ Local/ Places, Yelp, etc. you will see that visits to those pages have gone up.  So we had to readjust our entire thinking and now keep a big part of our focus on ubiquity, building a wider footprint that is more valuable.

Regarding CTR, Google would not still have the maps listings there if they weren't getting the CTR.  Their model requires that people click or else they have failed to serve up good results.  Trust me, they have tested thoroughly.  They may get rid of the maps listings again, and if they do it is because they realized that the organic listings started working better.  Do what we do, adapt to what they have and do a great job with it.

Amen!

As Takeshi said, you shouldn't be getting a duplicate title error if each location in the title is different.  Definitely should check Google Webmaster Tools as he said.  I suspect it may be a canonical problem, or www vs non-www duplicate content issue.  Or perhaps an http and https issue.  Without knowing your site details, that would be something to check.

Another option is Twilio Open VBX, which is available from Twilio for free. Requires a little bit of effort to setup, but not too complex and takes about 20 minutes.  Once setup, create and link your Twilio account to it.  Then you can create a new number instantly any time you need one for this purpose ($1 a piece).  You create it, forward it to your phone for verification.  Use each number for up to 4-5 Google accounts.

Here are a couple:

• http://www.blacklistalert.org/
• http://whatismyipaddress.com/blacklist-check

If you also want to check if email was blacklisted:

http://www.mxtoolbox.com/blacklists.aspx

David, I know that is frustrating, but I assure you it is simply a case of really bad timing.  As Nathan mentioned, the entire site just got migrated to the new one today, so there have been glitches as would be expected when you are moving a massive site with so many parts and tools.

I was able to access the social analytics tonight and used it to find about 12 new people to connect with.  Hang in there during this transition, everything will be running smoothly soon.  I can tell they have been working all day.  I submitted a support ticket and got an immediate response, which was surprising to me with all that was going on.

Definitely use the local number on your main number in Google+ Local/ Places - Google guidelines.  You should also use this in your NAP schema on your page.  You can list the 800 as the alternative number if you choose, but not sure it adds value to local searchers especially in the maps.

Since you have already cleaned things up and disavowed the ones you couldn't, I would not recommend sending a reconsideration request.  Instead, I would start doing marketing as usual.  Start getting some high quality, optimized, fresh content on your site and proceed with your solid white hat SEO method of operation.  Be patient.