Welcome to the Q&A Forum

Hi Thomas,

Is there any particular reason that your authors do not want their own Google+ accounts? Perhaps they do not understand the personal benefits of having an account and especially of claiming Authorship. Have you educated them about Authorship, and how it is a win-win for the publisher and writers? I'm with you, though, you shouldn't set accounts up for them unless they are on board and going to take ownership of them.

As far as claiming Authorship with your personal Google+ account, you should definitely do this -- but only on pages that contain articles or posts that you created (with your byline.) In most cases, this means you should not claim Authorship for your home page, product pages, and definitely not contact forms, terms and conditions, etc.

I'm not sure if the fact that your Google+ account is in German is relevant or not. I will definitely look into this, though. Going to ping a colleague right now.

Cheers,
Christy

Hi Mike,

Did you open a Help Team ticket at http://moz.com/help/contact? If you are online tonight (reading this), you may consider tweeting @moz. So sorry for your troubles, and thanks for your patience while we iron this out.

Cheers,
Christy

Hi Saijo,

Are you still having this problem? If so, please send a message to our Help Team at http://moz.com/help/contact and they will look into it. Thanks for your patience. It's great to have you in our Community

Thanks,
Christy

Hi there, Steffany is correct! You may also request a historical rankings CSV file at http://moz.com/help/contact. Hope this helps!

Cheers,
Christy

Hi Robert,

Thanks for your suggestion! Would you mind submitting a new feature request at https://seomoz.zendesk.com/forums/293194-Moz-Feature-Requests? You can also vote on other feature requests, track their status, and review feedback from the Product Team at that URL.

Thanks,
Christy

Hi Tracy, if this is the only issue you are having, this bug has been fixed and you can grab your most current data right now. Instructions for doing this can be found at the bottom of the known issues page. (Technically, the page is named Trending Bugs.) Cheers, Christy

Hi there! I am sorry you are having so much trouble with your trial account. Please submit a help ticket at http://moz.com/help/contact and our team will look at your account. In the meantime, please take a peek at these known issues and solutions, which address your issue with connecting to GA. Thanks so much for your patience, and for trying Moz Analytics!

Christy

Hi Thomas, it's great to hear from you. There are actually a few ways to do this. The most important things to remember are to only install the code on pages with relevant content (e.g. blog posts, articles and in-depth reviews, -not- product pages, -not- every single page of your site) and use the two-way or three-way linking method to link one relevant page to the individual Google+ account of its author. (Don't link to the brand page.)

Did you happen to see this recent Moz post on Authorship? It gives great advice for multi-author sites. Here are instructions from Google for installing Rel=Author code on individual pages.

Thanks for the update -- and please let us know if that works! Cheers, Christy

Hi Andy, you may want to watch the recording of Greg Gifford's recent Mozinar How to be a Local Search Superhero. It packs a ton of up-to-date information on Local Search into less than 90 minutes. I'd also keep an eye out for his followup post

Hi Matt, do you mean that you want to send the same thank you tweet to multiple people? If so, I highly discourage this. It will be highly obvious to your followers what you are doing, and possibly more insulting than appreciated. Automated DMs and replies can actually cost you followers. If someone takes the time to share your content, and you truly appreciate it, isn't it worth the time to send them a personalized tweet? (And it will definitely encourage them to share your content in the future, ahem.) That said, while you are most likely to maximize engagement if you respond organically -- as soon as possible after your content is shared -- I realize this isn't also practical. If this is the case, I would consider hammering out that list of personalized thank you tweets on a spreadsheet and scheduling them in advance (staggered, so you don't flood your feed with thank yous and overwhelm your followers.) Hootsuite makes it super simple to do this.  Hope that helps! (Christy)

Hi SpadaMan, did you find a solution that worked for you? Please let us know if this question has been answered for you or not. We are here to help! Thanks, Christy

Hi Greg, what did you find out? Please update the question and let us know if it has been answered, thanks! (Christy)

Hi there, has this question been answered? Please let us know yes or no, thanks! ~ Christy

Hi there, has your question been answered or not? Please let us know, thanks! ~ Christy

Hi David, has your question been answered? Please give us an update. Thanks! (Christy)

Hi Robert, has your question been answered? Please give us an update, thanks! (Christy)

Hi Adam, is this question still open, or have you resolved your issue? Please give us an update, thanks! (Christy)

Hi Spencer, please let us know if you found someone or not. Thanks! Christy

Hi Thomas, I'm just checking in to make sure she saw my response about linking Rel=Author  to individual people's accounts, and Rel=Publisher to brand pages. Please confirm, thanks! Christy

Hi there! The page you gave as an example seems to have been removed (or the link to it is broken.) Were you able to resolve this issue? I did take a peek at a couple of your other blog posts and noticed that they are using Rel Author to link to a Google+ brand page (vs. a personal Google+ account). Rel Author should always be linked to an author's individual Google+ account. Would love to help you sort this out. Cheers, Christy