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Hi There Jessential! I'm so sorry to hear that you're having some concerns about the progress of your Moz Local listings. Out of respect for your company's privacy, may I suggest that you start a help request ticket with us so that our Helpsters can talk freely with you about your business details in a private, rather than public, setting? I do not see that you've started a ticket on this and believe you'll get the most detailed and specific help by doing so. To start a ticket, go here: https://moz.com/help/contact Click the 'Local' heading Then scroll down and fill out the form. Please provide as much detail as you can about every concern you have, and I promise you will receive caring support and good troubleshooting assistance! We'll hope to see your ticket come through!

Hi Nick, I noticed that as well it is definitely in the header, but it is currently not been found by tools that mimic google bot. I am running a DeepCrawl.co.uk scan of the site as we speak I will post it when it is finished. 3ULqxz4.png

It is not an issue of OSE not having found those links and pages, I can tell you all that with 1000% certainty. The domain and subdomain have massive authority and therefore would be deeply crawled, and are. Sitemaps are fine too.

Thank you.  Just signed up for a month.

Hey Ben! I'd also like to add to what Christy mentioned is that we do have a welcome webinar this Friday at 10am PDT: https://www3.gotomeeting.com/register/355765902. It's an hour long, and we'll walk you through Moz Analytics and other tools, and you'll have plenty of time to ask direct questions to the team and such as well. And welcome! Jen

What Ray said is good for the content-side of optimization (which is important), but links are important too. If you want to start ranking higher you are going to need to start building links to your pages to increase your rankings. Moz has a ton of great resources in their Learn section or in the Blog to help. Start here: http://moz.com/beginners-guide-to-link-building **The fire away: **http://moz.com/pages/search_results?q=link building

The sidebar widget will help the page rank, but it is at a disadvantage. Google's understanding of the sidebar makes the content in a sidebar less effective (my opinion, please do your due diligence). Most sidebars include links, content around advertisements, and generic information. This has resulted in the understanding that content in the sidebar should carry less weight for rankings. I suggest building up a strong intralinking website architecture. Build those landing pages with unique content, link back to the home page for your parent keyword phrases. Make the slideshow as HTML friendly as possible (can it be done completely in HTML/CSS?) and fill in your alt texts. Ideally, your home page would have content to help its rank. Can you show content through tabs, modals, or other interaction methods? This way the content is not a focus to the user, but does exist on page for those who want it.

I can totally understand that frustration, however It's not about whether you're a Pro Subscriber or not. Our site isn't currently set up to work as Facebook or other sites with on-going private messages unfortunately. The more messages sent, means the higher amount of spam that comes through, which we currently don't have a team to support the influx of spam reports.

We use both Adwords and Adroll.  My preference is always to do everything myself, and Adwords gives me complete control.  With Adroll, you'll have reps who are generally very responsive and good, but you still need them to help manage and optimize your campaigns.  So I'd second what Ray-pp is saying.  Use Adroll when you're ready to expand your reach outside of the Google Display Network, once you're already running (very) profitable retargeting campaigns in Adwords. In your comment below, it sounds like you're comparing your search clicks with display clicks.  Search clicks are always more expensive since there's implied intent in the fact the user is searching for something.  With $700 CPCs, retargeting is probably really important for you to try and recapture that user once you got them to your site.  You could try some retargeting through YouTube as well if display ads are working. If you have Adwords reps, I'd strongly recommend trying to get into the SCM beta, which is what the industry generally calls "search retargeting".  This would allow you to target users searching for those expensive queries (on Google, Bing, & Yahoo) after that fact via display ads.  It's in beta, but I think it's a fairly open beta at this point so if you have reps, you can probably get into it.  I couldn't find a good Google article about it, but this sums it up nicely.

Profiles like that tend to be used by spammers etc.  you can tell by lack of activity, profile picture is used to heck it could be getting views from other sources used by spammers etc. stumble upon or Fivverr etc. I wouldn't worry too much about it, its not a legit profile. On top of this the view count is only a rough indicator. I also don't know if bots raise the view count everyday etc. Sorry I couldn't get the exact reason but confidant its not legit. vHVCSKT

Will do & thanks for the link. David

Check our recommended companies page. There are several UK companies on there, and you can filter by PPC. Hope this helps!

It looks like some of the light greens didn't capture on your screenshot. Here's what it looks like... CUFus3j

Hi there! Thanks for reaching out! My name is Erin, and I'm on the Help Team here at Moz. Sorry to hear you're running into this error! What browser are you using? Our tools are optimized for Chrome and Firefox, so if you're running another browser that could be causing problems. If you continue to run into this, shoot us an email at help@moz.com, and let us know which PDF you're trying to generate. We'll be able to help you troubleshoot this from there! Cheers, Erin

Yes it did.

Thank you Tom for your comprehensive answer. Indeed, we are experiencing some drops with backlinks comparing to the beginning of the year but I don't think it's the matter of penalty. The main source of incoming traffic is our publications, PRs, a few discussions and since we have a pause with publications that can be a reason for a drop. Back to the matter: yes, we are updating company and product branding, keeping our value proposition as before, just making a stronger statement. And yes, I'd say I'm more inclined to the idea of keeping the domain as it is and publishing the new website there (of course with 301 redirect for old URLs) but many industry colleges suggested to create the subdomain for the "backup" purposes "in case if God knows what happens you will still have your old website structure". Thanks again for your point of view, will definitely consider it.

"Large pictures tend to be bad for user experience." I disagree. I think what you mean is slower loading is bad for the user experience. Higher quality pictures are better for the user experience. I've been looking into deferring loading of the additional slider images. That should definitely improve load time as all the bandwidth can be used to download the first slider image. Also the first slider image if you use a progressive format should show something quickly and then improve over time.

Thanks Chris, I can't believe I didn't pick this up myself....taken away at looking at a more complex issue/solution. Much appreciated.