Welcome to the Q&A Forum

Hey There! Once Localeze has told you they are releasing your listing there, please monitor the little blue circles in your Moz Local dashboard on the Published Listings page. Once you see the yellow Localeze circle turn white, this means the listing is available for Moz Local to assume management of. Once it turns white, please email our Help Team, provide your Moz Local account email and the complete name, address, phone number and website of the listing in question and request that we assume management of the Localeze listing. You can email our Help Team here https://moz.com/help/contact Hope this helps!

Great to know that Moz is working on support for other countries!

Hey there, This is Michael from the Moz Help team! I'm sorry to say that we don't have an edit option for existing keywords, only an add and delete option. You'll want to remove the keyword and add it back in without the typo. The good news is that you caught this sooner rather than later so you're not disrupting historical data with the quick keyword remove and add. It's a bummer there isn't a better workaround, I know...I am no stranger to typlos TYPOS! I hope this helps!

Hi Abe, Thanks so much for the response. Do you have a specific contact over there? I have only found their sales phone numbers. thank you!

Thanks for reaching out to us! I'm investigating this now and responded in the ticket we have open. We should be able to track down your listing once we locate the email address and login used during the purchase process. I look forward to assisting you.

Hi this is Abe from Moz Yes, that appears to be the culprit in this case. The Google Business page and facebook page must display an address for us to validate the listing. I hope this helps!

Hi Jeremy, Thanks for reaching out, and sorry for the trouble with Moz Local! I think I found the issues here :). For Google+, we'll need you to be registered as a 'verified local business' in order to show up in the Moz Local system. Here's a link to get that process started: https://support.google.com/business/answer/2911778?hl=en&ref_topic=4596754 On Facebook, it looks like your page's name is listed as 'SearchOutsidethebox.com by Jeremy Wood', whereas on Moz Local your name is listed as 'SearchOutsidetheBox.com'. You'll just want to make sure that those match up as well, and we should be able to find the page in no time! I hope this helps! Enjoy your day, and keep on Mozzing on!

Its in YP becuase they have a tracking number. Question I am asking is YP says that they have a way for the search engines to see that it is tracking but the search engines read the real number while the public reads the tracking. i was trying to get my client to get rid of the tracking number but this is what the sales rep told him So just seeing if there is any truck to this or if anyone has heard that hear.?

Hi Cole! It takes our partners about 8 weeks to process the data. We don't have control over this but if the updates are not reflected past 8 weeks, definitely let us know at help@moz.com so we can check with them for status.

Great answer Garret! Moz Local provides a little bit of a different service than Yext, by updating the core data aggregators that the primary local search engines rely on for their baseline data. While we are not a direct competitor, we certainly do offer a similar service.

Thanks! We ended up having to get Google involved to manually validate the listings.

You wrote "until the subscription comes up for renewal" - Is it charges automatically, or it gives me a chance to decide before hand?

Hi Scott, I wouldn't recommend tracking or redirecting phone numbers, actually. Google has historically had issues with both. The unique phone number is ideal, but I understand it's quite uncommon in medical practices. Normally, all calls are answered by the front desk in medical practices, so this may not be a safeguard you can comply with. If your clients were realtors or insurance agents, it would be more typical for them to have their own phone numbers, but doctors don't usually seem to. So, the upshot here is going to be that you're likely to have to use the same number on the listings and cross your fingers that the other areas of differentiation will help Google keep the various practitioners separate. Google is better than in the past about preventing merges, but they still happen, so you'll always want to keep an eye on the listings and if you notice details getting mixed up or discover a sudden drop in rankings or something along those lines, you'll need to investigate the presence of merging and duplication. Likely - it won't happen - but it's best to be prepared:)

Thanks.  That's the information I was looking for. In our particular vertical, there are several "organizations" who try to claim the directory listings/citations.  Some of them have gone the route of Yext and taken our listings/citations from us, thus prompting the question as the client properties in question are using the Moz Local service and losing citations due to Yext via a 3rd party.

Hi Calico, If you entered the email address associated with your Foursquare account and then got the message that you no longer had any accounts needing authorization, then it sounds to me like you're good to go. However, if you have any doubts about this, please feel free to start a ticket in our Help Hub so that you can privately share your account details with our Help Team, just so we can double check for you. To start a ticket, go here: https://moz.com/help/contact and choose the blue 'Local' link and then include in your ticket: The email address associated with your Moz Local account The name, address, phone number and website of your business A summary of your question Via the Help Hub, we will be able to pop into your account and take a look, just to be sure all looks well. Hope this helps!

So for the services we are partnered with will show Update in Progress under incomplete and the inconsistencies for those services will disappear as those services for update. Here is our partner list: Infogroup Acxiom Nuestar/Localeze Factual Foursquare Superpages Best of the Web Anybody not mentioned above, you'll want to manage manually.

We should have the option to submit cancelations by the end of the year. This is a high priorty.

They don't have a direct way of reaching them but many have been successful through their help center here: https://support.google.com/business/?hl=en#topic=4539639

Hi There Jessential! I'm so sorry to hear that you're having some concerns about the progress of your Moz Local listings. Out of respect for your company's privacy, may I suggest that you start a help request ticket with us so that our Helpsters can talk freely with you about your business details in a private, rather than public, setting? I do not see that you've started a ticket on this and believe you'll get the most detailed and specific help by doing so. To start a ticket, go here: https://moz.com/help/contact Click the 'Local' heading Then scroll down and fill out the form. Please provide as much detail as you can about every concern you have, and I promise you will receive caring support and good troubleshooting assistance! We'll hope to see your ticket come through!

Thank you for your quick response guys. I really appreciate your feedback. Something worth mentioning for us who do SEO for non-US countries. The moz local only supports US and International locations are not supported at this time.