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I sent it again via my email instead of our Help Desk. I am trying to not paste the content here as it has screen shots of your campaign.

Hi There, Thanks for writing us and I hope this message finds you well. Unfortunately, our link opportunities section is dependent upon Mozscape which updates about every four weeks. Depending on when the changes were made they may not be reflected until the update following this one but fingers crossed it will be included soon. The next update is on 1/8/2015 so with a little bit of New Years magic hopefully you will see the changes reflected there. Sorry I could not bring better tidings, but I am optimistic we may yet see a brighter tomorrow. If you have any other questions or just some general conundrums please let me know. Have a spectacular day!

Hi Kevin, This is Michael on the Moz Help Team! Sorry to hear about the trouble you're having adding a campaign. I had a look at your account and I was able to add a "Moz Test" campaign without any issue - you can delete it once you confirm that it exists in your account. It's hard to say exactly what is going on here but it COULD be browser related. Our tools are optimized for Firefox and Google Chrome so you'll want to be sure that you're using one of those 2 browsers. In addition, certain add-ons and browser extensions can cause performance issues in Firefox & Chrome, so disabling them while you try to add another campaign might be necessary. Go ahead and give it another shot and let me know if this helped by responding in this Q&A thread or by writing in to the Moz help team at https://moz.com/help/contact - I hope this helps! Michael

- many products no longer exist and visitor redirected (404) to a same not found page. Rather than a 404 page give a 410, this tells search engines that page is gone and its never coming back rather than just not found, will help remove the pages from Google as well. Google's pretty cleaver and Moz doesn't always get it right with duplicate content and canonical if you feel a lot of the pages are justified or serve the user as they are (e.g. telling them the page no longer exists) then it will be fine. In the large scheme of things the duplicate pages are not going to do you harm but its worth keeping an eye on it and doing your best to avoid them if possible using the canonical tag etc. but if you have done all you can i wouldn't loose any sleep. Lastly You can try Screaming Frog to help you find duplicate content if you want another look from a different tool. Hope some of that helps. Good luck!

Hey Oscar! It seems this item slipped through the cracks of Q&A so my help may not be entirely useful now, however were you able to get this sorted. It looks like your campaigns and reports are running correctly again but if this is not the case just let me know and I'd be happy to assist further.

Hey Seb, Would you mind sharing what sections seem to have some missing data? I'd be happy to investigate this for you! If you don't want to share anything on the Q&A I'd be happy to open a support ticket for you, speak soon.

Hi Massimo We won't be able to migrate data between accounts which is a platform limitation. Let me check with the product team if they plan on having testers. Will get back to you about this!

I also want my charge refunded please. I only wanted a free trial and was auto charged.

Thank you very much, Abe.

Danarchism raises a good point. Is there a place where crawl impacts are noted? Given the respect that your metric has earned and the number of questions it raises when there are unexpected fluctuations, it would be really helpful if Moz shared their observations. Also wondering (like Danarchism) if that's already available and I too have missed it. If that's the case, please share. Lastly, was this a one-time anomoly that's now fixed?

Hello All, Moz HQ reporting in! This is James from the Help Team and we are in fact waking the engineers to get a resolution for you ASAP! We are sincerely bummed that you are all having these issues, and we'll keep you posted with as much information as possible. Right now we are looking into what we believe to be the cause and will hopefully have an update shortly. At this time we thank you for your patience and apologize for any issues this may be causing for you or your clients.

Hello Peking123, Sorry about any issues this caused you - I went ahead and got this taken care of and followed up with you via email as well. For billing issues we typically recommend going through Help@Moz.com and will answer within 24 hours of the ticket submission. Thanks for being patient!

Hello! Sorry to hear your reports didn't get sent out. I took a look at your reports and it appears they are all set to export monthly but for weekly data. What you will need to do is re-add your modules for each report but must set the timeframe first, then add the modules and design the report. You will be able to export a monthly report right away for the campaigns that have October data and next month they will be automatically sent. Here is where you will need to set the timeframe first: https://www.evernote.com/shard/s269/sh/1a97476c-0232-4c38-90f5-96dff9e7b9c0/85829df3a9e9b010c238c5b7332fc837 Let me know if this helps!

I was wondering the same as well.  Thank you for explaining!

Hi there! Pixelbypixel is correct - email us at help@moz.com and we can get this sorted out for you.

The answer to life the universe and everything

Thanks Erin-That helps, for the time being. We hope it's something you can bring up with the Product Team. Ctrl+F for now!

Hi Erin ok ill email my account, the 2x projects it applies too but cant send any other info because not relevant, all it is is the button is not highlighting so i cant press it! Thanks Dan

Hello! I'm afraid in Moz Analytics we can only show a smaller timeframe at once and the best way to maintain historical data is to setup custom reports, which will automatically generate and store a PDF copy under the custom reports section. You can do this for any module you want to track and there is no limit to how many reports you can create. Hope this helps and I apologize for any inconvenience.

Great. Thanks Sean. I wasn't sure. Will send an email to help@moz.com