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    4. Being forced to reconnect to GA every day

    Being forced to reconnect to GA every day

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    • Lumina
      Lumina last edited by

      Every day I log into MOZ in the morning, and a message appears at the top (in red) saying that there's a problem with 1 or more of my campaigns regarding Google Analytics. Whichever campaign I open first has this same message, meaning that this is effecting that particular campaign.

      I click on the link provided in the message and am brought to a screen asking if MOZ can be connected to GA "offline", whatever that means. I click OK every time, and yet this problem persists. Moreover, it happens to whichever campaign I click first. I've done this to each campaign at least once, and to one 3 different days. Clearly the issue isn't connectivity to GA, but I'm worried I won't be getting data because of this error.

      If anyone knows how to resolve this or can provide some insight, please help. Thank you!

      1 Reply Last reply Reply Quote 0
      • adamxj2
        adamxj2 last edited by

        I would suggest contacting the MOZ help team…sounds a bit glitchy

        1 Reply Last reply Reply Quote 0
        • Abe_Schmidt
          Abe_Schmidt last edited by

          Hello Lumina, it looks like the Google Analytics connection token in your campaign was broken, so I ran a fix and you shouldn’t run into this error anymore. If you do, make sure to write help@moz.com and we will try to quickly resolve this for you. Thanks for reaching out to us!

          Lumina 1 Reply Last reply Reply Quote 1
          • Lumina
            Lumina @Abe_Schmidt last edited by

            Thank you very much, Abe.

            1 Reply Last reply Reply Quote 0
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