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I am a little confused about whether or not it is ok to use Schema markup with reviews collected through Feefo.

We use Feefo to collect reviews from our customers and these get displayed on our website. We get service ratings as well as product ratings through Feefo. My question is: Is it ok to use Schema markup for these?

I would have thought they would fall under 3rd party reviews, but this article from the Feefo website seems to suggest that it would be ok to use markup in the way they recommend.

Can anyone confirm how Google handles review markup like this?

Thanks in advance!

I recently updated a Wordpress website from noindex to wanting it indexed and I still had a warning in Search Console for a day or two and the homepage was initially indexed with the meta description saying "A description for this website ...", even though the actual Fetch and Render and also Robots.txt test was just fine. If you are absolutely sure there isn't anything wrong, I would maybe give it a couple of days. In our case, I resubmitted the homepage to Google to speed up the process and that fixed it.

We had this issue with products which we sell on two different websites, that Google would rank one or the other, randomly swapping them out for each other in the rankings. We used cross-domain canonicals to solve this and it has fixed the issue for us, i.e. the website we want to rank now ranks for these products, the other one doesn't.

If you use canonicals, it will most likely mean that only the main page will rank (the canonical URL).

It clears the item from the list permanently (until you choose to un-ignore it). I only use it for things that Moz finds but that we are not planning or unable to fix (or that are supposed to be this way). So if you have fixed the issues, don't ignore them, they will just be removed from the list when the next crawl is done.

Hi, no don't add the crawler exclusion as this will not prevent Google from indexing them, but it will prevent Google from seeing the no-index and canonicals tags (seeing as it won't crawl the pages anymore).

What type of TLD is it, i.e. co.uk or .com etc? There are some that aren't supported by Moz and for those you'll see a DA of 1.

Thanks, that's a great tip! I've bookmarked that page, very handy to have that link. I'll bring it up with the team. I agree, it might be easiest for the sales team to share the link.

Thanks! I did respond to it (slightly different wording though), so we will see what happens.

I agree we should get some more reviews to improve our average but will have to see how we can encourage customers to rate us on Google as well as the other platform we use.

Hi all, We recently received a 1 star rating on GMB. It's just the rating, no review/comment with it. We don't recognise the name so we think it must have been made in error or is spam.

We discussed this internally, and it was decided that we should try to have it removed, although I personally didn't think our chances of getting it removed would be very good (because we wouldn't be able to prove it was spam). I flagged it as spam but didn't get a reply (would you even expect to get one?). I also sent GMB a DM on Twitter a couple of days ago, and again no reply.

Edit: Google have now replied as I tweeted them again and as expected they won't remove the rating as it doesn't violate their policies.

Normally, I wouldn't be so concerned about one individual poor rating (especially as it is just a rating), but we haven't had any reviews on Google before, so now our average is one star which just looks bad when someone googles our company. We use an external review provider for getting reviews from customers, so we don't actively encourage our customers to rate us on Google.

I was thinking we should reply to the rating, with a message saying something along the lines of "We can't find your name in our accounts, but if you get in touch with our customer service, we are confident they will be able to help you."

It would also help to get more ratings or reviews to even out the one bad one and improve our average.

Is there anything else we could do? How would you handle this? Thanks!

I don't think that's the correct use of these tags. See here. Possible negative side effects are only the blog post considered as "page 1" would be indexed.

Pagination is for paginated content where one blog post or article is split up into several pages. In this case you'd want to send readers to page 1 usually. I would remove the tags. You can have links to the previous and next article for the user though.

You can see here which spam flags your domain is getting: https://moz.com/researchtools/ose/spam-analysis/flags?subdomain=www.way2flowers.com

• Thin Content: A subset of pages within this subdomain have little content.
• Large Number of External Links: A subset of pages within this subdomain has a large number of external links.
• Small Proportion of Branded Links: Links to this subdomain have low amounts of branded anchor text.
• External Links in Navigation: There's a large number of external links within sidebars and footers.

I haven't, this only happens to me when there has been an issue with the website at the time it was crawled and that usually resolves itself the following week.

Sometimes it can also be related to the number of pages Moz has crawled. I.e. when it crawls more pages, it also finds more issues.

Xenu's Link Sleuth is free so you may want to check that out (not sure just now whether there are any limits with regard to website size) but I also recommend Screaming Frog - it's money well-spent, such a feature rich tool!

Are you also 301 redirecting from http://www. to https://?

If you click on the spam score it will tell you which spam flags the domain has. There are quite a few which are unrelated to links.

DA is not related to Google updates as it is a score given by Moz and as I already said, it only updates when a new Mozscape index is available. The drop you noticed in February must have happened with the 26/1 update.

If you did see a change in it today, it was likely because they were trying to roll out the new index (and failed).

Your DA only updates when there is a new Mozscape index available. There should have been an update on 28/2 but they have been having issues with deploying this index so the index from 26/1 is still the most current one. I.e. there shouldn't have been a change in your DA since then (unless the new index was briefly available, but I haven't seen any changes in DA on our websites yet).

There was also no change in the Mozscape index on 7/2 so your DA wouldn't have had any changes then. The most recent one would be the 26/1 one.

You can check for updates to the Mozscape index here: https://moz.com/products/api/updates

I was getting the same yesterday. Clicked the link and reauthorised, then refreshed the page and the notification was back up. I figured it must be a bug given that I had just reauthorised (several times).

In that case, how come the KWE is now missing data for keywords which it previously (last summer) had? There are some keywords that I previously got data for from the KWE but now it says "no data". For the UK, the number of keywords with "no data" has definitely increased.

Yeah, I am having the same issues within our vertical, e.g. for one list of keywords, I only get search volume data for 47 out of 168 keywords, for another list I get search volume data for 88 out of 192 keywords. Unfortunately I haven't found Keyword Explorer all that useful since they lost access to keyword planner (Google) data.

I have started relying more on keyword planner again but that said, keyword planner has also become a lot less useful over the past 6 months since they started combining search volume for singulars, plurals, acronyms etc.