Welcome to the Q&A Forum

Hi there,

Thanks for reaching out to us!  I can certainly understand the need to have the UI be in your specific language. While we do our best to work on other versions of our tools, the only language version that we current support is English.  Our reports however does allow you a certain degree of customization including the content in english, you would just have to create a custom report and fill in the text in your language for the benefits of your client.  This report is custom and you would have to create it in our UI to have it sent out.  For your information, you could check out our awesome help hub at: www.seomoz.org/help/custom-reports.

Hope that helps!  Let me know if you have questions

Best,

Peter
SEOmoz Help Team.

Hi there Hanzo,

Thanks for reaching out!  it looks like you are having some trouble with the crawl test.  Keri is correct that our crawl test uses "Cached" information to construct your crawl, which can take up to 2 days to clear.  While I am not sure why the sites are still reporting 404s, there's a few things that could explain why you might be getting a stale crawl:

• Your server simply did not update the changes you've made on the backend.
• There might an issue with our crawler, which in my last status there isn't a outage that I know of.

I looked into your crawl data and the 404s seems to be confirmed by the report, if you download your latest report and do a sort you should see that

Hope I was able to provide some insight, please let me know if you have questions!

Best,

Hi,

Thanks for the question. There is a way to do this in our tools. Basically, you can suspend a campaign and activate it on the day that you want to get ranking for. For more details, please see: http://www.seomoz.org/help/campaign-setup

Thanks!

Peter

SEOmoz help team

Hi Ricky,

Thanks for letting us know. It looks like your keywords are currently not ranking in the top 50. Our tools only crawl pages that show up in the top 50. You can manually create a report to show pages ranking lower than that. For details on how to manually generate reports please see: http://www.seomoz.org/help/on-page-reports

Let us know if you have any other questions about our tools,

Peter

SEOmoz help team

Hi there John,

Thanks for reaching out!  While I am not exactly sure why you are seeing that, it seems like the reason that you are only seeing 80 on the dashboard is because OSE itself displays page specific metrics, if you are logged into your PRO account and in OSE, you should be able to scroll down and see "Subdomain Specific" metrics.  From there the numbers should line up and everyone is happy!!

Thanks again for the question, please let us know if there's any additional questions!

Best,

Peter
SEOmoz Help Team.

Hi there Aaron,

Thanks for the question, at this point we do not have that feature built into the campaign feature.  We are hoping to add that to a future version of the tool, however we don't have a firm ETA.  If you like to be kept in the loop you could subscribe to us on our FB page or our Twitter @SEOmoz

Best,

Peter
SEOmoz Help Team.

Hi there,

Thanks for reaching out to us!  I'm sorry if there are any confusions regarding the way we classify duplicate content. Just clarify a few things, here is how our system interprets duplicate content vs. rel canonical:

Assuming A, B, C, and D are all duplicates,

If A references B as the canonical, then they are not considered duplicates
If A and B both reference C as canonical, A and B are not considered duplicates of each other
If A references C as a canonical, A and B are considered duplicated
If A references C as canonical, B references D, then A and B are considered duplicates
The examples you've provided actually fall into the fourth example I've listed above.

For more information on using canonical tags, check out this great post by our very own Dr. Pete:
http://www.seomoz.org/blog/rel-confused-answers-to-your-rel-canonical-questions

I hope this clears things up. Please let me know if you have any other questions.

Best,

Peter
SEOmoz Help Team.

Hi there Kyle,

Thanks for writing in!  Sorry for the delay, I was able to take a look at the data on the tests that I ran and to look at your crawl.  From what I can tell, these are the things I noticed:

• Our crawler is pulling up your internal links, if you check out your crawl diagnostic from your "Crawl Diagnostic" tab (export to CSV), you will find that we are pulling your internal links, they are under "link count."
• The internal links count we are displaying 0 is because that data is based off of our Mozcape index, so pages that we have not indexed yet will display "0" links, which is something that can be misleading since if we have no data for that page, then technically we didn't crawl the links.
• Our Mozcape index found some of your higher index pages, you can check them out here: www.opensiteexplorer.org/pages?site=www.powertoolworld.co.uk%2F

In terms of why your pages isn't passing authority, I don't have a straight answer for that.  Since Google can index more of your pages than us, they are looking at a more broader picture than OSE, so the metrics in OSE should be used as a secondary stat rather than as your primary source.

I hope that helps! Let me know if you have any questions here or in our help ticket

Best,

Peter
SEOmoz Help Team.

Hi there,

Thank you for writing in!  I am sorry if the report you download doesn't quite match the visual results on the webapp  Since the just discovered links feature is part of OSE, it also shares the restrictions of that tool, which is 25 links/root domain.  While you can still visually checkout the web app for all your links, the report will only pull up to the link limit.  Currently the tool is still in its beta stage, so we are rolling out a bunch of cool changes in the future which means that this tool can change, but we need users like you to advocate for the changes you need.

One way to do that is to go to the feature request forum at: https://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests.  Here you can create your request, that way our devs can hear your voice and if there is enough attention given to the post then we will build it into the functional release

Hope that helps!

Peter
SEOmoz Help Team.

Hi there,

Thanks for reaching out!  I would love to help you take a look at what is going on with your account.  However I am have a bit of trouble trying to find out exactly what the issue is.  I have set up a ticket to discuss this with you in more detail, you should hear from me soon.

Best,

Peter
SEOmoz Help Team.

Hi Dennis,

Thanks for writing in.  I think sometimes it is always difficult to build a tool that is best for everyone because of the diverse crowd we serve on a daily basis.  I am curious however about what you are finding unreliable about our keyword tool, that way I could do my best to help you resolve your issues.  If you are not comfortable doing that here, you could always send us an email to help@seomoz.org.

Hope that helps, I look forward in hearing from you

Best,

Peter
SEOmoz Help Team.

Hi there,

Thanks for reaching out to us, I replied to you in a support ticket, but I just wanted to share it everyone since I think it might be relevant to this discussion.

I looked into your campaign and it seems that this is happening because of where your canonical tags are pointing, you can see the duplicate pages by clicking on the number to the right side of the link. These pages are considered duplicates because their canonical tags point to different URLs. For example:

http://www.virtualsheetmusic.com/score/PatrickCollectionFlPf.html?tab=mp3(Duplicate 1) is considered a duplicate of 
http://www.virtualsheetmusic.com/score/PatrickCollectionVcPf.html?tab=mp3 (Duplicate 2)

because the canonical tag for the first page is CANON1(http://screencast.com/t/tqvDZrLsyz8D) while the canonical for the second URL is CANON2 (http://screencast.com/t/FOguPJmK0).

Since the canonical tags point to different pages it is assumed that CANON1 and CANON2 are likely to be duplicates themselves.

Here is how our system interprets duplicate content vs. rel canonical:

Assuming A, B, C, and D are all duplicates,

If A references B as the canonical, then they are not considered duplicates
If A and B both reference C as canonical, A and B are not considered duplicates of each other
If A references C as a canonical, A and B are considered duplicated
If A references C as canonical, B references D, then A and B are considered duplicates
The examples you've provided actually fall into the fourth example I've listed above.

Hope that helps,

Best,

Peter
SEOmoz Help Team.

Hi there,

Thank you for reaching out!  I took a look at the issue, it looks like what went on is that you have a few 302 redirects in place on your site where it formed a series that took Roger to a place where he is having trouble crawling your site.  Here's what the interaction looks like:

Initial homepage ---302---> intermediary index page ---302----> final landing index page.

This interaction is not an idea situation with Roger crawling your site, since it has a traditional problem crawling redirects in the first place, this is an issue with the site structure that caused this issue.

In regards to your site having more pages, it looks like to get to those pages, you would have to register or log in, at this time roger does not the ability to fill out forms in a crawl.  Unfortunately I am not a web developer, so I don't know the exact way to implement changes on your end to allow our crawler to crawl your site.

Hope that helps, I will keep this thread open to allow others to chime in.

Best,

Peter
SEOmoz Help Team.

Hi there,

Thanks for reaching out to us!  Unfortunately there's no convenient way for us to stop a crawl mid-cycle once it has been initiated, at this time once you start report it automatically consumes a credit so there's not really a way for us to replenish the credits on the backend  Here's a couple of ways you can get around this if you need one in a hurry.

• In the campaign tool, you can initiate a simple dummy campaign that will initiate a starter crawl.  It is only 250 pages, however if you need something in a hurry it is not a bad choice.
• We offer 1 crawl test a day to our community members, it is very similar to a starter crawl where we craw up to 250 pages in your site. If you have a friend or colleague that's a community member, they simply have to log on their account to initiate this!
• If you have a PRO account, those credits replenish the next day, I think its a great excuse to finish that home improvement project you've been dying to do or spend time with family

Hope that helps!  Let me know if you have questions.

Best,

Peter
SEOmoz Help Team.

Hi there,

Thanks for reaching out to us!  That is interesting indeed.  I went ahead and started a ticket on our end about this, from there if you could provide some specific examples which I can then do some digging for you

Generally with rankings, depending on the keywords you search for you could have fluctuations based on the push and pull of the sea that is the internet out there.  While I don't have a specific answer for this question about this question, I can say that our keyword difficulty tools is a great way to look at volatility of certain keyword/phases.  You can find more information here: http://www.seomoz.org/help/keyword-analysis,

Thanks again for reaching out, I hope to speak to you soon

Best,

Peter
SEOmoz Help Team.

Hi there,

Thanks for reaching out!  I went ahead and started a ticket for you to do some digging.  I will run a few tests on my end to see where it is causing the issue.  I will get in touch you ASAP

Thanks again for reaching, hope I could talk to you soon!

Best,

Hi there,

Thanks for reaching out!  I am sorry that you are being banned by Google  All of our services exists in the cloud, so the IPs we employ are quite numerous so I do not think that is the issue.  Fortunately if you are using our webapp or Mozbar you will still be able to pull our proprietary metrics since the queries are made from our end.

Hope that helps, thanks for your patience while I answer this question!

Best,

Peter
SEOmoz Help Team.

Hi there,

Thanks for writing in!  I am sorry that you had some trouble finding the documentation for our Sort calls.  We are in the process of updating and creating new documentations for the API I think you will be happy with.  In the meantime you should be able to find the documentations under: http://apiwiki.seomoz.org/link-metrics

Hope that helps!

Best,

Peter
SEOmoz Help Team.

Hi there,

We now show Google Places via Universal placement, however since our tool tries to provide unbiased SERP results, we do separate out the local listings since we don't treat them as "Organic" results.  Our product team is working to introduce filters that will hopefully allow you to put more "weight" into those local results in our future iterations of the tool, however in the meantime we still record them, check this out for more information: http://www.seomoz.org/help/rankings

Best,

Peter
SEOmoz Help Team.

Hi Chad,

Thanks for reaching out, looks like this may be an issue with the Google oauth issue.  I went ahead and sent ya an email to explain and some of the things you can do to fix it  Hope you got that email

Basically with any Oauth process, your token sometimes expires ahead of time while our service is still on, this is entirely something on Google's end.  We are coming with a better solutions to keep your token "alive" in the future, but in the meantime you would just have to re-auth token by refreshing your connection between SEOmoz and GA.

Hope that was helpful!

Best,
Peter
SEOmoz Help Team.