Questions
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No Help Still!
Hey john, I'm really sorry that you feel we haven't been responsive to your issues. Looking into our system, I do see that you've written in two Q&A posts about your campaigns being archived here: http://moz.com/community/q/my-campaign-is-gone-what-happened-to-it and here: http://moz.com/community/q/all-my-campaigns-have-gone which were both answered by Jennita, our community manager, on October 17th. I also see that Abe responded to an email to our help desk on the same date. If you are not receiving notifications of the Q&A responses or the email response, I highly recommend that you make sure you are able to receive emails from moz.com. In regard to the issue you are experiencing with GA, I'm afraid you will need to completely disconnect Google Analytics and then reconnect again using the "Connect Another GA Account" from the Campaign Settings section of your affected campaign. It can take 24-48 hours for the data to repopulate, so you should so data back in the account shortly. If you are still seeing an error message or if you do not have any data within 48 hours, please let me know. Chiaryn - Help Team Ninja http://moz.com/about/team/chiaryn
Other Questions | | ChiarynMiranda1 -
All my campaigns have gone!!!
Hi folks! For people who are wondering what the answer here is, I grabbed this from our FAQ post we recently published: http://moz.com/community/q/trending-bugs-in-moz-analytics Where did my Campaigns Go? Whenever your account is suspended, your campaigns are archived. The good news is that reviving archived accounts is really simple. Go to your Campaigns section: http://pro.moz.com/campaigns At the top of the page there is a "Archived Campaigns" Tab, give it a click. From here, you should easily be able to "activate" your campaigns.
Technical Support | | jennita0 -
Google Analytics Connecting
Sorry to hear you're having trouble connecting! Can you open a support ticket with us at http://moz.com/help/contact? We'll be able to look directly at your account and get this sorted for you. Thanks!
Other Questions | | KeriMorgret0 -
Moz is incorrect
Hey John, Just wanted to check in and see if you were still seeing any discrepancies with your rankings. Cheers!
Moz Pro | | DavidLee0 -
Hi, On my website, It is showing i have over 200 hyperlinks on each page of my website. I dont know how this is possible and have no way off checking what the hyperlinks are. can someone give me some advice . Thanks
Cody is much more helpful and tolerant than me this morning. My apologies, I just couldn't resist.
Link Building | | jesse-landry0 -
Keyword limit??
So, for example, if I'm PRO, do I get 300 keywords TOTAL, or 300 keywords for each campaign?
Keyword Research | | emrit240 -
What is on page links?
Hi Tom, Thanks that helps, i did have an idea it was that but i needed it confirming. Regards
On-Page / Site Optimization | | OasisLandDevelopment0