Welcome to the Q&A Forum

Hi alsvik!

This is Megan from this SEOmoz Help Team.  We'd be happy to look in to any discrepancies to find out what's going on here.  Can you send the keyword that's giving these weird results to help@seomoz.org?  Once we have that, we'll check it out asap!

Cheers!

Hi Rightmove! This is Megan from the SEOmoz Help Team.  Unfortunately, our API doesn't provide any social data.  Sorry about that!  All the data we currently provide for social metrics is from 3rd party APIs.  Here's what we use:

• Facebook data is from Facebook Query Language (FQL)

• Google Plus and Buzz data is from Google API to Buzz.

• Twitter data is from Tweetmeme.

I hope this helps!  If you have any other questions, feel free to send us a message to help@seomoz.org.

Cheers!

Hi Arfath,

This is Megan from the SEOmoz help team.  Sorry about that error message!  It looks like it was happening for keywords that hadn't updated yet, but I've gone ahead and manually pushed them through so you shouldn't be having this problem any more.  If you are, please send us a message to help@seomoz.org and we'll look in to it asap!

Cheers!

Hi there!  This is Megan from the SEOmoz Help Team.  Unfortunately, we don't offer the option to export keywords to a report for specific tags, but I think this is a really great idea that would be perfect to post on our feature request forum: http://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests

You can vote for features you'd like to see and suggest your own, both of which help us determine what to build next. Add your request there and hopefully we'll see it come to fruition sometime down the line.

Thanks!

Hi Yves!  This is Megan from the SEOmoz Help Team.  Unfortunately, we don't offer the option to analyze more than 5 keywords at a time using our Keyword Analysis tool.  I'm really sorry about this!  I think this would be a great option to have, though, and is perfect to post on our feature request forum: http://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests

You can vote for features you'd like to see and suggest your own, both of which help us determine what to build next. Add your request there and hopefully we'll see it come to fruition sometime down the line.

Thanks!

Hi Marton!  This is Megan from the SEOmoz Help Team.  I'm so sorry that we're late to answer this question!  If you have questions about our tools in the future, feel free to send a message to help@seomoz.org for a quicker response.

The crawler that we use for OpenSiteExplorer unfortunately does not crawl https at this time, but we do plan on changing this at some point down the line.  Our campaign crawler, however, does crawl https, so you'll still be able to find out information like if your site has any 404 errors, duplicate page content, missing title tags, etc.

I hope this helps!

Hi Greg!  This is Megan from the SEOmoz help team.  If you start a campaign, our rankings section can track local rankings for keywords.  You would just need to enter the keywords separately with each of the towns you're interested in.  For example, if I wanted to track local rankings for 'pizza' in different cities in the Northwest, I would need to enter the keywords like the following:

portland pizza

seattle pizza

olympia pizza

tacoma pizza

Unfortunately, I'm not too familiar with other tools that will track local rankings, but hopefully this will help!

Cheers!

Hi Prime85!  This is Megan from the SEOmoz Help Team.  Sorry to hear about the discrepancies between your campaign rankings and rank tracker!  We'd love to take a look at this to see what's going on.  Can you send an email to help[at]seomoz.org with the following information?:

1. Campaign name

2. Keyword examples

3. Ranking in campaign vs. rank tracker

Once we receive the above information, we'll check it out asap!  Thanks!

Hi greenhornet77!  This is Megan from the SEOmoz Help Team.  We have a couple of options within the campaign for keeping tabs on your keyword ranking history.  One is that you can click on a keyword from the campaign rankings page to go to a historical graph that can be exported to a PDF.  You can also export your entire keyword ranking history to a CSV from the top of the main rankings page.  The last option is that you can create a weekly rankings report from the reporting section of your campaign.  You can learn more about rankings in our help hub:  http://www.seomoz.org/help/rankings

I hope this helps!

Hey everyone!  This is Megan from the SEOmoz Help Team.  I really like the discussion that's happening here.  There are some great points coming from all sides!  I thought I'd just chime in with a couple of quick things.    First off, if you're ever seeing any discrepancies with our tools, please PLEASE send your information with examples over to help[at]seomoz.org so we can look in to it.  We definitely want to see what's going on and make sure it's not a bug that could potentially be affecting a lot of customers.  Secondly, it sounds like everyone is getting a different benefit out of PRO, which is great to see because there are a lot of different tools and it can be hard to focus on all areas at once.  The important part is that you feel you are getting some benefit out of your subscription.  Learning to get the most out of our tools can be tricky, and we're working on making these benefits more clear.  One way is through our new Wednesday Webinars, which is a weekly 30 minute webinar with an in depth focus on an individual tool.  We just posted the last 3 recorded sessions today, so check them out if you have time:  http://www.seomoz.org/dp/wednesday-webinar.  We've also been working hard on creating content for our help hub:  http://www.seomoz.org/help.  You can watch quick videos on how to use our tools, read about their features, and find out some PRO tips.

I hope this is helpful!  Thanks everyone for your contributions.  

Hi there!  All rankings should be back on track now.  Sorry for the delay!  If you're still having problems, please send us a message with your account details to help[at]seomoz.org.  Thanks!

Glad I could help!  You can check out more information about rankings in our help hub:  http://www.seomoz.org/help/rankings  Hopefully you'll discover some more nifty tips!

Thanks for the feedback, Michael.  I've sent it to our marketing department to review with our affiliate team.  I'm really sorry that this hasn't been a great experience!  We're definitely working to make this process better, so your feedback is much appreciated!

Hi David,

This is Megan from the SEOmoz Help Team.  You can view historical ranking graphs, like the one that Maurizio attached, by clicking on any of your keywords within your campaign.  You can also export your entire ranking history to a CSV from the export box at the top of the rankings page.  I hope this helps!

Hi Justin!

This is Megan from the SEOmoz Help Team.  Sorry about the problems with your crawl diagnostics! Our engineers are working hard on getting this fixed and we hope all crawls affected by this issue will be back on track over the next couple of days.  Thanks for your patience!

Hi Cristin,

This is Megan from the SEOmoz Help Team.  I'm really sorry that your rankings haven't updated.  This is a bug on our end that our engineers are working on fixing.  We hope to have it back up and running again  soon!

Cheers!

Hi Maurizio,

This is Megan from the SEOmoz Help Team.  The information in the on-page report card will update weekly.  If you'd like to see results right away, though, you can use our stand alone tool for the most up to date information: http://pro.seomoz.org/tools/on-page-keyword-optimization/new

I hope this helps!

Hi Robert!  This is Megan from the SEOmoz Help Team.  Unfortunately, we don't have a share of voice feature.  Sorry about that!  I think this is a great idea, though, that would be perfect to post on our feature request forum: http://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests

Thanks!