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Can you send an email to help@moz.com with your business information so that our Help Team can take a look? Thanks Wanda!

Hi there!

Could you send us an email to help@moz.com with the name, address, and phone number of your business so that we can take a look? If you have the direct Moz Local link, that would help as well. Thanks!

Kevin
Help Team

Hi Jason,

Can you send us your information to help@moz.com so that we can investigate this further?

Thanks!

Kevin
Help Team

Hi Dan,

We're currently experiencing issues with DA/PA for MozBar. Keep watch on our Health page for updates, and thanks for reporting it here!
http://health.moz.com/

Kevin
Help Team

Hi Tim,

Great feedback! I'll pass this along to the team who works on this display. We love hearing improvements to our tools like this, so thank you for sending

Kevin
Help Team

Hi there!

Foursquare authentication effectively allows Moz Local to update Foursquare listings on your behalf, as they require a Foursquare account to exist and be connected in Moz Local. To get this process rolling, you'll simply need to:

1. Head on over to the 'Foursquare' tab on the lefthand side of your Dashboard.
2. Connect an existing Foursquare account by clicking the '+ Foursquare Account' button at the top. (You can create one here if you don't have one already: https://foursquare.com/signup/)
3. Click the 'Claim' button to the right of your listings in the 'Foursquare' tab.

If you have any issues with that, send us a message at help@moz.com with your listing information and we'll take a look. Thanks!

Kevin
Help Team

Hi there! Sorry for the trouble with our Indirect Network partners. It happens from time to time that we aren't able to display the pages of some partners, generally due to an issue with their API. However, these should be resolved shortly and your listings should appear again soon. If you notice that this persists, please reach out to us at help@moz.com and we'll take another look. Thanks!

Kevin
Help Team

Hi there! If you haven't already, feel free to write into us at help@moz.com with your campaign details. We can then take a look at your campaign and offer potential suggestions. Thanks!

Kevin
Help Team

Hi STRAND! The best way, if possible, will be to edit the email address of the Moz account to your own so that you can access all of the campaign data that you've already started. You can always send mail to help@moz.com and we can assist!

Hi Mike!

Our Community Manager goes through and manually reviews mozPoints about once a month, but the process timeline is not set in stone and it's all dependent on that manual review. As the mozPoints page mentions, these points are accrued for being a great Moz community member! It's fun, it builds a sense of community, and it encourages participation. It also helps those of us who author content for the blog to know whether our posts are valuable and/or interesting to our readers. You can read more about mozPoints here in case you haven't read this before: https://moz.com/community/mozpoints
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Someday we'll automate this process but until then, just keep an eye out and we'll get you that access as soon as we can. See you around the community and have a great day!

Thank you,

Kevin
Help Team

Hello there!

There isn't currently a way for two accounts to share full access to campaigns besides sharing one login, so if you would like to give another account full access to your campaigns, you would need to change the email address for the account to their email address. If you have any trouble with that, feel free to write into help@moz.com and we'll help out further.

Thanks!

Kevin
Help Team

Nope! If you could summarize the issue one more time with your examples, we'll get back to you shortly.

Hi Radi!

Can you send some of your examples in a ticket to help@moz.com so that we can take a look?

Thanks!

Kevin
Help Team

Hi there!

It looks like we haven't indexed the new version of your site yet. It can take a few index updates for your current URL to appear in Open Site Explorer, so keep an eye on our index update schedule here and check out our new link data with each update.

I hope this helps - thank you!

Kevin
Help Team

Hi there!

Send us a ticket to help@moz.com and we'll take a look as well

Thanks!

Kevin
Help Team

Hi there!

When you click "Close" for a duplicate location surfacing for your listing, the end result will be that the duplicate page is completely removed, not left active and marked as Permanently Closed. Moz Local does create a page of your business for each partner site in our Direct Network by pulling the name, address, and phone number from your verified Google+ or Facebook page.

You can read all about how Moz Local works here: https://moz.com/local/faq

I hope this helps - thank you!

Kevin
Help Team

Hi Francis - your ticket is being looked at now, so you should have a response shortly. Thanks for your patience!

Hi Donna!

I made a video of how to create a Search Profile by location using the MozBar here:
http://www.screencast.com/t/So50yPdAioE

When in a Google search, simply go to the MozBar, create a profile for the location you'd like to see, and then select and enable that profile (or a different one that you already have created.)

I hope this helps!

Hi Glenn - Rank Tracker will show by national results rather than local. This is discussed in another thread here about local vs. national keywords:
https://moz.com/community/q/moz-local-results-vs-national

Have you tried using our MozBar at all? You can actually use the MozBar to search by a specific location, if you'd like to compare these against the national results. I hope this helps!

Hello Hamed!

Here's a little more information from our Crawl Errors page:

_  902 Unable to contact server_

The crawler resolved an IP address from the host name but failed to connect at port 80 for that address. This error may occur when a site blocks Moz's IP address ranges. Please make sure you're not blocking AWS.

This question has come up a few times here in Q&A, so I'd recommend going to the following post for further help in getting this all diagnosed:
https://moz.com/community/q/odd-crawl-test-issues

I hope this helps. Thank you!

Kevin
Help Team