Welcome to the Q&A Forum

Hi Stephen!

It is true that it is currently not possible to transfer campaign data between campaigns or accounts. This is something that has been requested before and again recently, so I will resurface this with the product team to let them know it is still being asked for.

Thanks for bringing this up!

Kevin
Help Team

Hi David!

Can you send us an email at help@moz.com so that we can check into this further? Feel free to ask for Kevin directly and I'll work with you on your listings.

Thanks!

Kevin
Help Team

Thanks for the heads up about Open Site Explorer. We are currently looking into this. You can follow the progress of the outage here:
http://health.moz.com/

Kevin
Help Team

Hi Dan,

We're currently experiencing issues with DA/PA for MozBar. Keep watch on our Health page for updates, and thanks for reporting it here!
http://health.moz.com/

Kevin
Help Team

Hi Mike!

Our Community Manager goes through and manually reviews mozPoints about once a month, but the process timeline is not set in stone and it's all dependent on that manual review. As the mozPoints page mentions, these points are accrued for being a great Moz community member! It's fun, it builds a sense of community, and it encourages participation. It also helps those of us who author content for the blog to know whether our posts are valuable and/or interesting to our readers. You can read more about mozPoints here in case you haven't read this before: https://moz.com/community/mozpoints
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Someday we'll automate this process but until then, just keep an eye out and we'll get you that access as soon as we can. See you around the community and have a great day!

Thank you,

Kevin
Help Team

Hi there! Sorry for the trouble with our Indirect Network partners. It happens from time to time that we aren't able to display the pages of some partners, generally due to an issue with their API. However, these should be resolved shortly and your listings should appear again soon. If you notice that this persists, please reach out to us at help@moz.com and we'll take another look. Thanks!

Kevin
Help Team

Hi Benjamin!

Great question about the page breaks! This is not something that is currently available, but it's a good idea and one that I will pass on.

As far as notes go, you can definitely add in Notes to explain the data in your modules. These are available in the "Design Report" section of a Custom Report on the left of the modules that you've chosen. Just click and drag over the yellow box to the section in your report that you'd like to see them, and add in any notes you'd like!

I hope this helps Have an awesome day!

Hi Nikki!

Could you send a ticket to our Help Team at help@moz.com so that we can take a look at your specific campaign? There are a couple different reasons why this could be happening, so it'd be great to take a look.

Thanks!

Kevin
Help Team

Hi there!

When you click "Close" for a duplicate location surfacing for your listing, the end result will be that the duplicate page is completely removed, not left active and marked as Permanently Closed. Moz Local does create a page of your business for each partner site in our Direct Network by pulling the name, address, and phone number from your verified Google+ or Facebook page.

You can read all about how Moz Local works here: https://moz.com/local/faq

I hope this helps - thank you!

Kevin
Help Team

That's another good idea! Custom fonts are also not an option at the moment, but it's something I will add to your idea about the page breaks.

Thanks!
Kevin

Hi Jason,

Can you send us your information to help@moz.com so that we can investigate this further?

Thanks!

Kevin
Help Team

Hi Floriane!

Could you send your question to help@moz.com so that we can take a look at your campaign and see why this might be happening?

Thanks!

Kevin
Help Team

Hello!

Thanks for reaching out to us and I'm sorry to hear you are seeing a lower domain authority score lately. Over the last few months, our index size has been increasing significantly and we recently reached a milestone of 300 billion links! Unfortunately, we could not release a similar amount for this month and had to cut the index size in half in order to prevent further delays. Our founder and current product architect has more detail about the situation here: http://moz.com/community/q/what-s-the-story-on-mozscape-updates

To compare the numbers from the previous index, you can view those details here: https://moz.com/products/api/updates

Hope this helps and we hope our next release will bring your scores back up! If you have further questions about this, feel free to write into us at help@moz.com.

Thanks!

Kevin
Help Team

Hi Tim,

Great feedback! I'll pass this along to the team who works on this display. We love hearing improvements to our tools like this, so thank you for sending

Kevin
Help Team

Hi Glenn!

Thanks for passing along your feedback. I've sent this further to our product team to see about the likelihood of getting this implemented. Suggestions like these are really helpful in developing new features for our tools, so thank you again

Kevin
Help Team

These are great answers by Andy and David - thanks guys!

For the Domain Authority discrepancy in your campaign vs Open Site Explorer, can you write into us at help@moz.com with the specific examples that you're seeing so we can take a closer look at what may be going on?

Thank you!

Kevin
Help Team

Hi Jake!

Crawl data for your campaigns will refresh on a weekly basis. If you've made changes to your site that you would like to check without waiting for your campaign, I would recommend running a one-time Crawl Test here:
https://moz.com/researchtools/crawl-test

If you have any more questions or run into any trouble with that, send us a message at help@moz.com Thanks!

Kevin
Help Team

Hello there!

I just checked your account, and it looks like your Moz Pro subscription is still active. To cancel your Moz Analytics subscription, head here: https://moz.com/subscriptions

From that page, you can hit the "cancel" option under the "amount billed monthly" section. You’ll have access to your subscription for the most recent billing period, but after that your access will end and your card won’t be charged.

If you have any trouble doing that, send us a mail at help@moz.com and we'll help you get this taken care of.

Thank you!

Kevin
Help Team

Hi Jamie!

It looks like there was a problem a little earlier today with this. It should be resolved now. Can you give it another go, and email help@moz.com if you're still experiencing any issues? Thanks!

Hi Jeffery!

Check out this post to see how to go about it, as well as some other useful information about what to expect when blocking rogerbot:
https://moz.com/community/q/rogerbot-problems

I hope this helps

Thank you,

Kevin
Help Team