Welcome to the Q&A Forum

I'm sorry if I wasn't particularly clear!

I was asking if the site is blocking or restricting access to AWS in any way. Our On-Page Grader is powered by AWS, so blocking it would cause us to be unable to access the page.

Aloha!
Is there any chance that the site is blocking Amazon Web Services (AWS). That's usually the culprit in cases like these.

Hi Melinda! 
I'm afraid we don't have a way to duplicate custom reports. So, the only way to pull it off would be to manually recreate the same report with monthly timeframes selected. I apologize for the inconvenience, but I hope this helps to clarify!

Hi there!
I agree that something does look funky here. I've never actually seen a site with a Domain Authority of 1 when we seem to have indexed numerous links for the site. There's actually a fresh index update scheduled to roll out quite soon, so I'm interested to see if the update has any effect on the score, as a number of issues with quality have been addressed.

If you're not seeing a change after the next index update, then please shoot us a message at help@moz.com to so we can get in touch with our engineers about this issue. Thanks!

Aloha! 
With respect to the 3 different sets of the homepage's metrics, that would be related to how the pages resolve. If the pages resolve separately (like http://www.sassandgrace.co.uk/ and http://sassandgrace.co.uk/), then their page-specific metrics could be different. So, you could consider creating only a single version of your homepage to help condense these values for the future.

As far as links showing up in the index are concerned, there could be a couple of reasons why they're not displayed yet. Our index is updated on a roughly monthly basis, so if your site (or the links pointing to it) are newer, then they likely wouldn't yet be included in our index. Another thing to note is that our index is focused on the most authoritative links we can find. So, I'd recommend focusing your linking efforts towards cultivating quality backlinks from prominent pages of authoritative sites, and you'll likely increase your chances of being indexed by Mozscape!

Aloha!
There's currently no way to automate an invoice receipt being sent to an alternate email address through Moz, so Tim's suggestions would probably be the best way to go: manually forwarding or setting up a rule to automatically forward the receipt.

Hi there!

This would be related to the fact that our index has a cache time associated with the links that we index. So, a link (or even site) could be removed from the web, but our index would not remove that link/site until the cache time has passed. Generally, this is in place to stabilize the index and avoid assumptions about missed links, but I can certainly see how it could cause some confusion.

Hi Dan!
With respect to the campaign updates, I'm certainly happy to help get that sorted out, but I'm afraid that I'll need a bit more info in order to investigate. Would you be able to send an email to help@moz.com with some background on which campaign you were seeing this for?

As far as the On-Page Optimization changes go, I'd say that it has to do with the new grading scale, rather than the crawler missing elements previously. Along with swapping over to a numerical score, the list of factors has changed, as well as the weighting of each factor. So, I believe that the different scores that you're seeing are simply comparing the new rubric to the old rubric.

I'm not totally sure what you're referring to on the topic of on-page opportunities, but any clarification you can provide would be very helpful!

My question submission form looks to be functioning normally, so I'm inclined to think that it could be a browser issue on your side.

Without having the client's site to be able to check, I'd guess that the reason you're not seeing these links popping up within Open Site Explorer is due to the size of Yellow Pages' site in conjunction with the way that we compile our index.

When we crawl through a site during the indexing process, we limit the number of pages that we'll crawl on a single domain in order to help us sample a broader and more diverse link landscape (or Mozscape, if you will ). There are a few million pages on Yellow Pages' domain, and since we elect to cap out indexing a single domain around ~50,000 pages (I'm uncertain of the exact value), only a relative handful of the most prominent pages on the domain would be included to avoid index saturation. I hope this helps to explain what you're seeing there!

Hi there!
I'll follow up with you in your support conversation, so as not to send out any personal info. Talk to you shortly!

After creating a fresh test campaign for the site, I'm still seeing a 400 response being served to rogerbot from https://unplag.com/. While I'm not able to pinpoint the exact setting that is causing the site to serve that response, I'd recommend checking your server logs to verify the response that is being served.

Duly noted!

In the case of the Facebook page, it looks like it's not being included in your Moz Local listing because the name on the page isn't a match to the Google+ page which was used to validate your listing. If you were able to change the Facebook name from Detroit Deluxe to Detroit Deluxe Paint Body and Car Restoration, then you should see it included within your listing report.

I'm sorry that you're feeling frustrated with the process. As far as the functionality of the system goes, the general timeframe for updating listings can occur in as little as a day or so, but some of our partners can take up to 8-12 weeks to be fully updated. This is talked about within this list of frequently asked questions on the topic of Moz Local: https://moz.com/local/faq

Hi there!
In general, your listing score is simply a representation of how your complete your listing is among all of Moz Local's partners and non-partners. While I would consider it strange that you'd see an immediate change in listing score, it doesn't seem like it could be related to Moz Local's updates because the changes we make usually take a few weeks to propagate.

With respect to the Facebook page, there can be a number of reasons why it's not showing up. I'd recommend checking out the 'FAQ' section of this article for some reasons why it may not be visible to Moz Local: https://moz.com/help/guides/local/listing

If you're still encountering issues after taking a look at those factors, then I'm certainly happy to investigate :). I hope this helps! Feel free to let me know if you have any further questions or concerns! Thanks, and have an awesome day!

Hi there!
In this case, it would be helpful if you'd be able to shoot an email over to help@moz.com for us to be able to take a look :). That way there won't be any personal information shared on a public forum. Thanks!

Howdy!
Thanks for reaching out, and sorry for the trouble! There can be a few different things inhibiting Moz Local's ability to pick up a corresponding Google+ or Facebook page. For starters, I'd recommend checking through guide in the FAQ section of this article: https://moz.com/help/guides/local/listing

If you're still encountering issues after taking a look at those factors, then I'm certainly happy to investigate :). I hope this helps! Feel free to let me know if you have any further questions or concerns! Thanks, and have an awesome day!

I'm afraid that's the case if you're using Cloudfront

Our system really ought to be able to handle that type of configuration, but it's proving to be quite an undertaking to make those changes from an engineering perspective. So, I'm not really able to say when we'll be able to accommodate SNI with our crawler. Sorry for the trouble!

Hi Chris!
I'm sorry that there hasn't been any update on that listing for Citysearch or Insider Pages! I'm not seeing anything that looks like it would be inhibiting this info from being updated correctly, but they are our newer partners, so perhaps it was related to a complication with their addition to the app.

At any rate, I've initiated a re-push for those aggregators, which should act like a local laxative and get this listings moving. If you're still not seeing progress in the next 8 weeks or so, please shoot us an email at help@moz.com so we can get our engineers to investigate further

Hi there!

I'm sorry for any trouble that you're encountering with the Google+ verification process! Since we are attempting to offer a more affordable option for publishing your listings, we do rely on these external address validation methods.

If you're finding that you're consistently running into issues with the Google formatting, an alternative option could be to create Facebook pages with the address info as you had intended it. I know it's by no means a perfect solution, but I hope this helps!

Hi there!
While our index is rather large, it is by no means inclusive of every link on the web. We're continuously working to increase the scope of our index, which means that you could start to see more links included than before. Also, rather than a sheer volume change in our index, it could be related to the types of sites that we're looking at for a newer index update.

Unfortunately, we don't have the ability to report when a link was discovered by the index (other than in 'Just-Discovered Links' as Dmitrii mentioned above). It's certainly something we'd like to be able to accommodate for the future, but those changes would be a ways down the road.

With respect to a percentage increase, I don't believe it's displayed anywhere within the app, but you could find the value for that increase by dividing the new number of links (1130) by the original number of links (1130-875) and then multiplying by 100. I hope this helps!