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    4. 804 error preventing website being crawled

    804 error preventing website being crawled

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    • philmoorse
      philmoorse last edited by

      Hi

      For both subdomains https://us.sagepub.com and https://uk.sagepub.com crawling is being prevented by a 804 error.

      I can't see any reason why this should be so as all content is served through https.

      Thanks

      1 Reply Last reply Reply Quote 0
      • DmitriiK
        DmitriiK last edited by

        Hi there.

        The problem would be misconfigured SSL.

        There was same q&a here: https://moz.com/community/q/804-https-ssl-error

        Read that, see if it answers your question

        1 Reply Last reply Reply Quote 0
        • philmoorse
          philmoorse last edited by

          I should have read the whole thread...I read the first part.

          We use Cloudfront so I guess Moz cannot crawl the sites

          JordanRailsback 1 Reply Last reply Reply Quote 0
          • JordanRailsback
            JordanRailsback @philmoorse last edited by

            I'm afraid that's the case if you're using Cloudfront 😞

            Our system really ought to be able to handle that type of configuration, but it's proving to be quite an undertaking to make those changes from an engineering perspective. So, I'm not really able to say when we'll be able to accommodate SNI with our crawler. Sorry for the trouble!

            1 Reply Last reply Reply Quote 0
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