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Hey Chris,

Thanks for the question! During the initial campaign setup it's just a url validation that we do. There's not actually a user-agent associated with it. We just look for something to resolve with a 200 response.

If you've got your exception setup for rogerbot then that should be fine to proceed despite the warning.

I hope that helps.
Cheers,
Joel..

Hey there,

Thanks for the question! The drop downs when selecting your GA profile and tracking code are actually populated from Google Analytics. We wouldn't have any way of displaying old information so anything you see is what's currently delivered via GA's API.

It's possible that you have some old profiles in your GA that need to be deprecated or that Google's API has stale data in it. It's hard to say since that menu is reliant on them to send those listings.

I hope that answers your question.
Cheers,
Joel.

Hey,

I took a closer look at your page and it looks like what's happening is that you had a Facebook Script snippet in your body.

I used Chrome's Dev tools to move the script from the body to the end of the head and Mozbar is showing proper words now: http://goo.gl/Zpcwme

It's important to note that I'm not a Javascript developer, so I don't know if there was an explicit reason to have that code there. Generally scripts will need to go in the head tag or on a separate page and referenced. You'd want to confer with your dev team on this to make sure that's a viable solution for you.

But that is what's going on.
I hope that helps.
Cheers,
Joel.

Hey there,

Thanks for the question. The Mozscape index was actually updated on June 20th. You can read about that last update here: http://moz.com/products/api/updates

We also note the last update on the front page of OSE.

I hope that answers your question.
Cheers,
Joel.

Hi,

I took a look at your account and both of the custom reports you have scheduled were sent out on the 2nd as normal. From what I can tell, neither of them were missing any data.

If you're seeing something different than that feel free to email us at help@moz.com and we can look into it.

Thanks,
Joel.

Hey,

I don't actually see that you have any custom reports on your campaign.
I can see that your regular weekly campaign update is scheduled to start today so you should see it soon.

Thanks!
Joel.

Hey Dan,

Thanks for the question. It looks like when your custom reports were generated there may have been a problem with the feed from your GA. I noticed all other sections of the report are populated fully, just no traffic data.

I've got your ticket and will send it over to see if we can regenerate the report for you. I'll email you back as soon as I have more information on that.

Thanks!
Joel.

Hey Dan,

Thanks for the question. Without going into specifics about your page (for privacy) I can say that what's happening is that when we hit your root domain we get a 301 to the www. From there we get a 302 to a regional page which in turn delivers our crawler a second 302 back onto itself. You can see this as well in your crawl diagnostic CSV.

That stops the crawl immediately since we've already been there we cannot find any additional pages.

Geo-based redirects are tough sometimes because it's really up to your server to deliver the right responses. If we get dumped to a specific region it will likely preclude us from hitting other subfolders. Which may or may not meet your needs.

I would advise to see if you can have your sever admin add a directive to allow RogerBot to circumvent that redirect. That or have Roger directed to whatever subfolder you feel would be best representative of your site as a whole.

I hope that helps. Maybe someone else in the community who has dealt with this can chime in with what they did.
Cheers,
Joel.

Hey Adam,

It's always the little things that get ya!

You entered a root domain and the site you queried ranks for the www subdomain. I added the correct query to your rank tracker so you can check it out.

Anytime you want to check rankings in Rank Tracker, make sure you double-check the subdomain they utilize to avoid any undue confusion.

Cheers!
Joel.

Hey,

There are definitely a lot of hurdles included when trying to make an email COMPLETELY white labeled.

The best place for you to post about this is here:
https://seomoz.zendesk.com/forums/293194-Moz-Feature-Requests

If you posted there previously you may want to update your thread to continue the conversation with my product team.

Thanks!
Joel.

Hey Ira,

Thanks for the question. Unfortunately we're unable to say which services utilize an API. In general you can expect them all to update over 1-4 weeks.

For a bonus link, here's the Q&A we've got setup exclusively for local SEO: http://moz.com/community/q/local-strategy

Thanks!
Joel.

Hey there,

Thanks for the question. Unfortunately the On-Page report does sometimes have troubles counting the keyword usage for non-latin characters.

This seems to be one of those situations.
This is something we're working on but I'm afraid I don't have a time frame for this yet.

Thanks for understanding.
Joel.

Hey Paul,

Sorry for the late response. When you're setting up your reports you can select the monthly delivery schedule.

However, in order to select the monthly time frame for your modules you will need to have enough data in the campaign for that time frame to be generated.

Monthly time frames are generated on the first of the month assuming there is at least 21 days of data.

I hope that answers your question.
Cheers,
Joel.

Hey Adam,

Thanks for the question. How the monthly timeframe works is it generates on the first day of the month as long as there is at least 21 days of data. Otherwise it will wait for the next monthly cycle. Unfortunately in your case you had 18 days of data so there was not a complete data set to work with.

Sorry about that.
Cheers,
Joel.

Hey Scott,

I just wanted to chime in and make reinforce what Mike said. At this time you cannot change the scope the campaign crawl.

That is something we're hoping to introduce in the future (hence the buttons), but at this time it's just a notification.

Thanks,
Joel.

Hey Ruben,

Thanks for writing in about this! It looks like there's a small bug in the graph and how it deals with the the Universal Results there. Oops! I'm going to send this over to the engineers to address.

The 100 DA result was for YouTube which was number 10.

Just so you know, the graph IS correct. It's just the popup isn't loading properly for number four which is where that 7-pack of local results sits. It's weird. I know.

Thanks!
Joel.

Hey Jeff,

Thanks for the question. I took a look at your campaign and the traffic is showing perfectly on the dashboard. Additionally I checked the traffic section and it's had consistent updates on schedule since it was connected.

If you're seeing something different than that can you send a screenshot over to help@moz.com so we can check it out?

Cheers,
Joel.

Hey Dan,

Thanks for the question. Which one you do really depends on how you want to report on the new subfolder. You could in theory set that up as a new subfolder campaign but you'll want to make sure that the entire US focused site is based off that subfolder.

It sounds like you want to be able to analyze and site issues in general with that so a new campaign may be the best option.

That being said that will require open keyword and campaign slots. So keep that in mind.
Maybe another Moz user who's done something similar can chime in with their personal experience.

Cheers,
Joel.

Hey Carmelo,

Sorry about the trouble. I believe you may have encountered the issue Google was having with there OAuth process. It seems that everything should be working now though.

Can you update if everything is ship shape now?

Thanks!
Joel.

Hey Ryan,

Thanks for the question. I just logged in as you and tested that URL in the on-page tool and it worked perfectly. If you're still having troubles can you take a screenshot of the error you get and send it into help@moz.com?

Thanks!
Joel.