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That would be great, however I AM the SEO consultant. What tool would you recommend to identify potential bad backlinks?

Thanks Sam!  This new client maintains his website on an in-house server.  As the relationship develops, we will encourage them to allow us to host the site for him, which will make things much easier. I've forwarded your email to my colleague - we'll see what can be done to correct the situation!  Thanks again for the fast response!

I don't have direct control, but I believe there is a strong partnership (perhaps even a partial ownership) between my client and the target site.  I didn't develop the safewarehouseofnewyork.com site, I have only been tasked with working the SEO.  But this sounds really bad - I'm heading out the door (to the beach, it's Sunday ), and will look into this more thoroughly when I return. I never did like the way the site designer didn't incorporate the products into the site and goes to a different site based on product line.  Not the way I would do it, but maybe the client was trying to keep the cost down.

Thanks Chiaryn!  I've set it up, and will follow up with my client on the other stuff.

I know this was also reported in a message to our help team, so I just wanted to follow up here to note that this was a bug in our system that has been resolved by our engineers. We apologize for the inconvenience this caused!

Thanks Tymen, but the question was specifically regarding www vs. non-www.  Thanks anyway!

Got it! There are a few possible explanations for what's going on, but the most likely is simply that the links you've gathered—primarily through social network accounts—aren't being seen by the Mozscape index, and so aren't showing up in OSE. Mozscape's crawler focuses on breadth rather than depth. What that means is that it'll only follow links on any given site so deeply. That allows us to index more sites, but it means that some very deep pages aren't going to be crawled. In the case of social networks and business directories, just about any outbound links to individual sites are going to be too deep for Mozscape to index. There are just too many listings, and there's a whole lot more internet out there! This generally works out, since there's little if any ranking value in those links—they're not earned—and since the purpose of them tends to be for traffic or for local SEO, rather than for building link count. To build DA, you'll need to focus on building links from high quality, high authority, relevant sites. Does that make sense?

It does.  I was sceptical when I was told that it had something to do with Moz Local.  I'll take a look at the video - thanks for the suggestion!

Yes, you will need to wait until the next weekly update since the www. needed to be included to get the proper results. From what I can see here your next update will be accurate. If you notice anything missing, never hesitate to message help@moz.com directly. Thanks for reaching out. Have a great week!